OfficeRnD

Account Executive

• Own a named account list and develop account plans for gaining access to key decision-makers.
• Utilize ZoomInfo to identify target accounts and initiate outreach.
• Actively build, maintain, and manage the pipeline to hit an annual sales goal.
• Manage the entire sales process from initial contact to hand-off.
• Generate opportunities in greenfield territory to achieve pipeline goals.
• Create bespoke commercial written and presentation materials for prospective clients.
• Meet and exceed quarterly revenue targets for your territory.
• Build relationships with prospects and internal stakeholders to grow new business.
• Maintain records of all sales leads and/or customer accounts in a CRM (Hubspot).
• Provide accurate and timely sales forecasts.
• Become an expert on our brand, business and SaaS product.

Sales Account Executive

Platform Engineer

• Contribute to the architecture, design, and maintenance of infrastructure-as-code (IaC) solutions, supporting the autonomy of development teams
• Collaborate on the development and improvement of tools for seamless CI/CD, facilitating quick iterations and releases
• Engage with development teams to understand their infrastructure requirements and provide guidance on best practices
• Participate in initiatives to explore and implement new tools or practices that improve team autonomy and efficiency
• Play a role in identifying and resolving infrastructure-related issues, contributing knowledge to support teams when needed
• Review and ensure that infrastructure and tools align with security and compliance standards
• Seek feedback regularly to align solutions with the evolving needs of development teams
• Design, develop, and maintain scalable and high-performing backend services, ensuring they meet our standards for security, reliability, and performance
• Apply best practices in software development, including test-driven development (TDD), continuous integration (CI), and code review processes to ensure code quality and maintainability
• Contribute to the selection and adoption of software development tools and frameworks that improve efficiency and outcomes
• Stay up-to-date with the latest trends and technologies in software development to ensure our services remain competitive and cutting-edge.

Frontend Engineer

• Design the overall architecture of the web application.
• Understand business requirements and communicate with internal stakeholders to convert them into polished features.
• Maintain quality and ensure responsiveness of the application.
• Implement designs and wireframes into user flows.
• Acquire deep domain knowledge and support others that are not familiar with it.
• Review peer code to ensure knowledge sharing and good practices.
• Maintain code integrity and code organization.
• Build the front-end of applications through appealing visual design.

Frontend Developer

QA Engineer

• Provide feedback and share ideas for improving the overall quality of the products.
• Prepare test cases based on feature requirements and specifications.
• Use various testing techniques to verify that features and fixes are correctly implemented.
• Perform manual testing where automation is not applicable.
• Review and collaborate on unit and integration tests together with developers.
• Implement and maintain API, UI, and E2E automated test suites.
• Support engineers across the team in creating reliable automated tests and improving overall test coverage.
• Build, monitor, and maintain test environments, as well as the overall quality of the product and CI/CD experience.
• Participate in the entire lifecycle of the product - from specification to release.
• Drive a culture where quality is a collective commitment, guiding teams to integrate quality practices throughout the product lifecycle.
• Collaborate with developers, product managers, and designers to define clear, testable acceptance criteria for features and user stories.
• Build sufficient product domain knowledge, including relevant business processes, scenarios, and a good understanding of customers’ needs.
• Work with a high-performing and fun team following the Scrum method.
• Play a key role in our shared commitment to reliability by participating in a supportive SRE rotation, where team collaboration ensures that product performance and success are achieved together.

Onboarding Specialist

• Support customers through their onboarding journey, helping them get set up and comfortable using our product.
• Deliver clear and friendly guidance to help customers succeed.
• Build positive relationships with customers and assist them with questions or challenges.
• Assist with product demos and training sessions.
• Track onboarding progress and follow up to ensure customers are happy.
• Work closely with the team to make sure every customer has a smooth experience.

Sales Account Executive

Sales Account Executive

Sales Account Executive

Platform Engineer

Frontend Developer

QA Engineer

Associate Customer Onboarding Specialist