Director – Business Development
Nium
Go
Business Development Executive
Octopus Energy
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop and establish your sales pipeline with customers - from lead through to delivery, hitting (and hopefully smashing!) your targets along the way
- Shape and drive the acquisition of new customers – you'll have the autonomy to generate your own leads, while also benefiting from shared leads across the wider Octopus group!
- Manage your pipeline and take control, recording progress in our CRM system and keeping things all up to date
- Champion customer satisfaction, recording what works best and sharing insights to improve the customer experience
- Plan, attend and run customer launch events to spread the word of electric charging and electric vehicles and how we can help! (virtual and non virtual)
- Provide excellent customer service both through the sales process and also in after-sales customer care
- Collaborate with the wider teams to iterate propositions and materials for the B2B market
- Strategically build your pipeline by working with the team to create strong relationships both internally within departments and externally with our customers both on a consumer and business level
Requirements
- A track record of delivering exceptional customer experience
- Previous sales experience of sales within a B2B consultative environment
- A strong passion for Electric Vehicles / Energy and Decarbonisation
- Excellent listening skills when working in B2B roles and great communication
- Obsessed with putting the customer first, you have a genuine passion for going the extra mile and making sure customers are delighted with every interaction
- An ability to show a completer finisher mentality and an understanding of processes as a whole; being able to see the why behind each section of the business and how that creates the entire vision
- A start up / entrepreneurial mindset, being able to adjust to change and thrive in a fast-paced environment - excited by the challenge of working in a business that’s always evolving
- Knowledge of the car leasing and fleet market would be advantageous but not mandatory
Benefits
- Just ask us about the salary
- Unique culture with autonomy
- Best company to work for in 2022
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales pipeline developmentB2B sales experiencecustomer relationship management (CRM)customer serviceevent planninglead generationconsultative sellingcustomer experience improvementdata recordingprocess understanding
Soft skills
excellent listening skillscommunicationcustomer obsessioncompleter finisher mentalityadaptabilityentrepreneurial mindsetrelationship buildingcollaborationproblem-solvingcustomer satisfaction advocacy
