O'Dell HVAC Group

Account Executive

• Respond to customer inquiries and provide product, pricing, and lead-time information.
• Prepare accurate and competitive quotations, including support for special pricing requests and bid-spec tenders.
• Follow up on quotations and sales opportunities to support conversion and customer responsiveness.
• Coordinate opportunities from initial inquiry through to successful order entry, ensuring a smooth handoff to Project Coordinators and Project Managers.
• Liaise with customers, vendors, engineers, and internal teams to confirm project requirements and support project success.
• Review project specifications and drawings to assist with product selection and pricing.
• Track opportunities, timelines, and customer requirements, proactively identifying and escalating risks as needed.
• Maintain accurate and up-to-date information within ERP and CRM systems.
• Support the preparation of technical submittals, documentation, and drawing packages.
• Communicate proactively with customers regarding order status, lead times, and product details.
• Manage multiple priorities and respond effectively to urgent requests in a fast-paced environment.
• Contribute to continuous improvement initiatives and support overall team efficiency.
• Other responsibilities as assigned.

Inside Sales Representative

Human Resources

• Act as a strategic partner to managers by providing proactive HR guidance
• Provide day-to-day support to managers
• Support recruitment, onboarding, and employee integration activities
• Lead return-to-work processes and manage leave administration
• Analyze HR metrics and trends

Human Resources Manager – HR Manager

On Call

• Be the expert voice for customers on the O’Dell product lineup
• Startup and commission new systems alongside contractors, ensuring everything runs smoothly and safely
• Offer virtual or phone support to installers and technicians for assistance with wiring, piping, programming, and general troubleshooting
• Collaborate with our Sales team to assist with product layout and integration across a wide range of products
• Connect with our manufacturers to obtain technical information and support materials
• Attend customer sites to provide hands-on support during installs, commissioning, troubleshooting, and additional responsibilities as required
• Assist with processing warranty claims by working closely with contractors and our internal team to keep the process moving in a timely manner
• Travel to manufacturer facilities for in-depth product training as required
• Other responsibilities as assigned

HVAC Service Technician

IT Support

• Provide Tier 1 and Tier 2 IT support across all office locations, including Microsoft 365, end-user devices, and core business systems.
• Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and other IT equipment.
• Support employee onboarding, offboarding, and role changes by provisioning user accounts, managing system access, and preparing equipment.
• Administer user accounts, permissions, and security settings across business applications and network resources.
• Monitor, maintain, and troubleshoot hardware, software, network, and system performance to ensure reliable operations.
• Support internal business systems through basic troubleshooting, testing, user assistance, and system maintenance.
• Assist with infrastructure and technology projects, including hardware deployments, office expansions, vendor coordination, and system implementations.
• Create and maintain IT documentation, knowledge base articles, and user guides to support efficient operations and self-service.
• Identify opportunities to improve IT processes through standardization, automation, and emerging technologies where appropriate.
• Ensure IT systems, equipment, and processes comply with company security standards and best practices.
• Maintain accurate IT asset inventories, software licensing records, and equipment lifecycle documentation.
• Collaborate with internal teams and external vendors to resolve technical issues in a timely manner.
• Stay current with new technologies and recommend improvements that enhance business operations and the end-user experience.
• Other responsibilities as assigned.

IT Specialist

Financial Planning and Analysis

• Act as the senior finance leader for the Canadian region, partnering with regional and AIR corporate leadership to drive performance, growth, and operational alignment.
• Translate financial results into clear insights, recommendations, and action plans that support data-driven business decisions for management and leadership.
• Oversee regional financial reporting, month-end close, financial statements, budgeting, forecasting, KPIs, and performance analysis in partnership with Corporate Finance and FP&A.
• Lead the annual budgeting process for the region, developing realistic yet ambitious growth plans aligned to business priorities.
• Partner with FP&A to deliver actionable insights on financial metrics and KPIs, including margins, utilization, DSO, DPO, AR aging, and revenue per FTE for the region.
• Strengthen financial controls, governance, compliance, cash management, audit readiness, and consistency across regional entities.
• Identify opportunities to improve efficiency, profitability, standardization, scalability, and synergy creation across the region.
• Support acquisition integration across the region, including alignment of systems, processes, reporting structures, controls, and financial practices.
• Champion finance transformation initiatives, including process improvements, automation, ERP/BI adoption, and consistent policies and procedures.
• Build, lead, and develop a high-performing regional finance team, driving accountability, leadership cadence, continuous improvement, and scalable results.

O'Dell HVAC Group

Inside Sales Representative

Human Resources Manager – HR Manager

HVAC Service Technician

IT Specialist

Regional Finance Director

Inside Sales Associate