Data Analyst

• Lead and own the station-facing insights service
• Develop expertise on station audiences
• Conduct monthly webinars for stations
• Create and manage monthly newsletter for stations
• Thoroughly learn and use NPR’s line of analytics software
• Build and sustain collaborative relationships with stations
• Oversee compliance with data collection processes
• Support stations to maximize value of NPR's products
• Serve as station ambassador communicating station needs
• Identify and compile internal research for stations
• Write and update guides and documentation

Senior Insights Analyst, Station Analytics

Salesforce Analyst

• Facilitate collaborative workshops with stakeholders across NPR to elicit, analyze, and document business processes and functional requirements.
• Author clear, actionable user stories, acceptance criteria, and comprehensive process maps to guide development efforts.
• Partner closely with Product Managers to evaluate incoming business requests, assess strategic value, and prioritize the Salesforce backlog.
• Collaborate with Senior Salesforce Administrators and Developers to design scalable solutions that optimize platform capabilities while safeguarding data model integrity.
• Partner with technical teams to assess how new requirements affect existing platform architectures, upstream/downstream integrations, and dependent business systems.
• Design user acceptance testing (UAT) scripts, coordinate testing cycles, and author end-user training materials to ensure seamless feature adoption.
• Serve as a functional lead on project teams, tracking project health, proactively managing delivery timelines, and keeping key stakeholders aligned.
• Promote platform standards and Salesforce-native best practices across cross-divisional teams to minimize technical debt.
• Cultivate trusted partnerships with internal departments and cross-functional technology peers, fostering an environment of collaboration and mutual support.

Salesforce Business Analyst

• Driving critical insights based on analyses for the app product team
• Create and own the experimentation process on our owned and operated platforms
• Provide actionable insights and recommendations for a variety of groups across the organization
• Independently write, implement quality controls, and train others to write complex SQL queries
• Share technical expertise with co-workers and teammates
• Work with internal teams on how they can best use data for decision-making
• Prioritize incoming work based on knowledge of departmental and organizational strategy
• Anticipate needs and develop research tools and reporting to address current and future business needs
• Deliver recommendations with a clear connection to business decisions
• Proactively communicate relevant insights to cultivate a learning culture across the organization

Senior Insights Analyst, Mobile Analytics

• support product analytics needs for the NPR App, site, and video, and work closely with the Insights Sr Manager of product analytics.
• develop and manage measurement plans for NPR's owned and operated platforms using Google Tag Manager, and QCing tags after implementation
• independently write SQL queries to provide performance analytics across app, video, and website datasets
• maintain primary relationships with stakeholders within Product to support daily analytics needs
• partner closely with Data Products to consult on App dashboard and tool design based on stakeholder needs
• partner with a sustainable system of self-service for app analytics
• support diagnosing and resolving data issues
• streamline scheduled queries, data summaries, and other infrastructure
• write guides and documentation for app, video, and website analytics

Insights Analyst, Mobile Analytics

Engineering Manager

• Manage, mentor, and coach a team of Mobile Software Engineers.
• Lead recruitment and hiring efforts for software engineering vacancies on your team.
• Partner with product managers, UX designers, data analysts, and editorial partners.
• Lead the technical planning, scoping, and execution of future software projects.
• Conduct thorough software design and code reviews.
• Analyze, propose, and implement engineering workflow improvements.
• Identify common engineering blockers and pain points.
• Oversee and coordinate the team's response to critical mobile production bugs.

Manager, Mobile Software Engineering

Mechanical Engineer

• Bridge the gap between product design and engineering execution by translating high-level product strategy into clean, component-based wireframes
• Build functional, high-fidelity interactive code prototypes to validate design concepts with content creators and stakeholders
• Write production-ready front-end code, establishing standard styling patterns
• Embed deeply within the Nexus and Grove CMS ecosystems, engineering faster, highly efficient publishing workflows
• Partner directly with Product Managers, UX Designers, and engineering teams to co-develop functional requirements
• Actively participate in NPR's broader design cohort to scale design best practices
• Champion intuitive usability for both internal content creators and external public media audiences

Senior Design Engineer, Content Production Technology

Account Manager

• Oversee the relationships and value proposition for NPR Member organizations in an assigned portfolio.
• Generate new leads and assess opportunities for NPR programs on station platforms.
• Achieve program revenue, program carriage, digital product revenue goals.
• Develop sound, two-way working relationships with internal stakeholders.
• Represent NPR in-person at industry conferences as required.
• Negotiate fees and operationalize the onboarding workflow for stations.

Senior Manager, Business Partnerships

AI Research Scientist

• Collaborate with a cross-functional group of technologists, product managers, and archivists to shape the future of ethical AI in journalism.
• Use generative AI to surface archival content for contemporary use.
• Partner with RAD to design and prototype workflows that transform unstructured archival data into structured, discoverable assets.
• Establish standards for the ethical use of artificial intelligence with NPR's archival content.
• Prepare digital collections for machine learning and research approaches that pair AI with human editorial judgment and metadata to find new insights from the archive.
• Identify opportunities and build functional prototypes that enable reporters and producers to query historical audio for contemporary reporting.
• Assist in the development of automated workflows to transform unstructured legacy media into a searchable, AI-indexed library.
• Analyze historical data troves to surface evergreen content opportunities and extract narrative leads that support contemporary reporting.
• Evaluate AI outputs and discovery tools for accuracy and bias to ensure technical prototypes maintain archival integrity.