Northern Arizona Healthcare

QA Engineer

• Renders highly skilled and professional emergency care during all duties associated with flight Registered Nurse function.
• Functions as a professional role model to the hospital community and region.
• This person will be caring for patients from neonate, infant, child, adolescent, adult and geriatric age groups.
• Capable of recognizing and treating life-threatening emergencies within the bounds of flight Registered Nurse standards of care.
• Administers skills, critical decision making and safe practice even under adverse conditions.
• Provides /Coordinates Quality Assurance Program for GAT including but not limited to: Oversight of Clinical QA metrics, data entry, QA Team training and upkeep, case reviews and feedback in conjunction with medical Directors and QA Leadership.
• Integrates with the Guardian Air Education team for planning and Education Delivery.
• Assists with outreach education for outlying EMS / Clinics and Hospitals.

RN Flight Quality Assurance Coordinator

Therapist

• Reviews patient's history and appropriate data prior to initiating treatment.
• Collaborates with therapist in patient treatments and plan of care.
• Assists patients and families in planning for discharge.
• Attends and actively participates in patient team conferences and family conferences.
• Documents in EMR and charting accurately reflects a logical flow between data collected, action taken, and patients response to the action.
• Acts as a resource person to peers within the rehabilitation department, fielding questions, mentoring, or providing educational opportunities.

Physical Therapy Assistant

Architect

• An Integration Architect II roles is tasked with planning, coordinating, and managing the assimilation of new software applications and programs into an organization's existing Health Information Technology environment.
• The IA supports NAH by determining systemic needs, recommending changes, implementing new software solutions and instructing users about domain strategy, interface.
• The analyst also monitors system efficiency, updates current software to correct errors and support in software system installation.
• Strong analytical skills to derive at data supported decisions and recommendations.
• Leads strategic design and supports execution of Cerner, domain strategy, regulatory adherence, code/package management, optimization, standardization and upgrades and recommends clinical applications resource allocation.
• Provides operational oversight of Cerner relationship including co-leading resource allocation, road mapping and Cerner project planning.

Senior Integrations Architect

Risk

• Perform oversight and inspection of critical data management practices for adherence to established data policies and control frameworks
• Conducts comprehensive data quality assessments, identifying anomalies, inconsistencies, and data errors.
• Performs data analytics to extract actionable insights from data.
• Identifies trends, patterns, and correlations in data sets to support business decision-making and strategic initiatives.
• Develops and maintains data governance dashboards, reports, and metrics to monitor data quality, data lineage, and compliance with data governance policies.
• Implements data governance monitoring processes to proactively identify data-related issues and ensure data governance controls are effective.
• Works with business users supporting data quality improvement, standard KPI definitions, standardized reporting, and overall usage and data monitoring across the organization.
• Outlines and manages data governance performance and standards by creating documentation on data processes that ensure proper audit roles are in place to check and clean data sources.
• Respond to data-related questions and interpret policies and procedures to ensure data integrity, compliance, and privacy.
• Collaborates with IT, security, and compliance teams with implementing data governance policies and procedures
• Collaborates with stakeholders across the organization to enforce data standards and ensure adherence to data policies.
• Communicates data governance findings, insights, and recommendations to senior management and cross-functional teams.
• Serve as an enterprise resource for education surrounding data management, analytics and key quality and regulatory requirements.
• Deliver the day-to-day fulfillment of data/report requests, including the management of escalations relating to data integrity and request fulfillment
• Conduct training sessions and workshops to educate stakeholders on data governance principles, data analytics techniques, and data-driven decision-making.

Data Governance Analyst

Solutions Engineer

• Responsible for strategic program roadmaps and for the successful implementation of architectural solutions surrounding NAH's primary data warehouse domains
• Works directly with organizational leadership to design and implement enterprise-wide transformation and deliver business value
• Leads a team of solution architects, consultants and key partners in the delivery of pragmatic solutions, aligned to strategic program road-maps
• Facilitates the incorporation of new data sources to the data warehouse(s), by leading cross-functional and multi-disciplinary implementation teams
• Builds up greater architectural competencies within the team
• Manages both the governance of day-to-day operations and implementation of special projects
• Participates in the development of the organization's Business Intelligence strategy and operational capabilities
• Collaborates with senior leaders to develop program solution architectures, articulating strategies and trade-offs to stakeholders, senior management and business partners
• Maintains a broad knowledge of data warehouse and business intelligence best practices
• Champion Data Stewardship, by working with data source owners and subject matter experts to regularly validate the completeness and accuracy of data

Senior Business Intelligence Solutions Architect

Medical writer

• Demonstrates an understanding of complications, co-morbidities, severity of illness, risk of mortality, case mix, secondary diagnoses, impact of procedures on DRG and is able to impart this knowledge to physicians and other health team members.
• Demonstrates and utilizes the guidelines of care and practice via the nursing process and in accordance with Arizona State Board of Nursing Laws and Regulations being able to perform at a fully competent level.
• Maintains a review rate of 80% on assigned cases and query rate of 15% on assigned cases, or as determined by clinical performance need. Performs audits of documentation to ensure consistency and that standards are met.
• Communicates with physicians face-to-face or through clinical documentation inquiry forms to clarify information, obtain needed documentation, present opportunities and educate for appropriate MS-DRG based on severity of illness.
• Confers with HIM coders to ensure appropriate MS-DRG assignment and completeness of supporting documentation.
• Confers with Physician Advisor as needed.
• Conducts concurrent and retrospective review of each assigned patient in the time frame and frequency as required.
• Identifies and records the most appropriate principal diagnosis, secondary diagnosis, complications/co-morbidities and procedures to reflect the severity of illness and risk of mortality.
• Identifies opportunities for improvement in documentation processes.
• Maintains accurate data in the tracking database to identify trends and issues, developing action plans to achieve team goals.
• Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
• Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
• If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
• Completes all company mandatory modules and required job-specific training in the specified time frame.

RN Clinical Documentation Informaticist

Analytics Engineer

• Model leadership traits and customer service behaviors, through interactions with both internal and external customers, partners and suppliers.
• Manage a cross-functional group of intelligence analysts, solution architects and program managers around the best practices for the organization, involving analytics, reporting, data integrity and clinical/business problem solving.
• Define measurement criteria for organizational goals and objectives, tied to the NAH Vision and Balanced Scorecard, with cascading process -level metrics and leading indicators.
• Develop strong technical competencies related to data management principles; including engineering, data governance, and platform services that support the Business Intelligence teams.
• Effectively manage team performance and expectations to support our business teams.
• Build and maintain an effective team to support the core functions of data management.
• Partner with Information Technology on aligning the needs for the Business Intelligence technology ecosystem with the overall technology roadmap.
• Accountable for driving the reference architecture, platform(s), and associated tools required to drive the data vision for Business Intelligence.
• Accountable for ensuring that data governance rigor is enforced and managed effectively.
• Custodian for the data quality of all Business Intelligence data assets used for decisioning.
• Lead a team of solution architects, consultants and key partners in the delivery of pragmatic solutions, aligned to strategic program roadmaps.
• Accountability for ensuring that current and proposed data management tools and platform support the overall vision of NAH's data strategy and conform to governance requirements.
• Technical thought leaders and member of the data governance technology council.
• Demonstrate excellent communication and interpersonal skills while managing a diverse set of executive, business and clinical stakeholder's interests - translating business desires for functionality into technical plans, and technical constraints into business realities.
• Serve as an enterprise resource for education surrounding data management, analytics and key quality and regulatory requirements.
• Govern day-to-day fulfillment of data/report requests, including the management of escalations relating to data integrity and request fulfillment.
• Facilitate sessions with technical and business partners to ensure that our data products and services align with expected results.
• Champion data stewardship by working with data source owners and subject matter experts to regularly validate the completeness and accuracy of data.
• Assists with the advancement of Data and Analytics education throughout the organization.
• Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
• Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
• If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
• Completes all company mandatory modules and required job-specific training in the specified time frame.

Data Analytics Engineering Manager

Security Engineer

• Provides personal safety for all persons on hospital premises
• Polices hospital grounds and buildings to prevent fire, theft and vandalism
• Conducts rounds of hospital buildings and grounds to ensure safety and to prevent theft and vandalism
• Inspects doors, windows, and locks to assure security
• Documents all security breaches
• Ensures only authorized personnel are on hospital grounds
• Unlocks doors for authorized personnel only
• Inspects buildings and grounds during rounds and reports all relevant safety issues
• Ensures personal safety of hospital personnel, patients, and visitors on hospital campus
• Escorts visitors, patients, and employees to and from buildings and parking area
• Responds promptly to all Code Red and disaster alerts
• Reports all safety and fire hazards observed on routine patrols
• Responds immediately to appropriate locations and carries out procedures according to department plan
• Acts as a liaison with Flagstaff Fire and Police Departments and maintains a professional relationship with outside law enforcement and emergency agencies
• Accepts patient valuables and lost and found items; maintains accurate documentation
• Investigates any unusual circumstances as reported by staff or visitors and completes Security Incident Reports accurately with all details

Security Officer

• Evaluates the patient by performing chart review, interpreting tests and measurements appropriate to discipline and patient diagnosis.
• Performs treatments and patient care activities in a timely manner following appropriate protocols and guidelines.
• Participates in patient care conferences with other related health services, patient, and family to review patient's progress and evaluate goals.
• Develops appropriate plan of care that include goals and home instructions in conjunction with other team members, patient and family.
• Delegates selected treatment to supportive personnel with assumption of responsibility for care of patient and continuing supervision of supportive personnel.
• Plans specific measures to meet assessed learning needs and documents in patient record.
• Recognizes and addresses patient, family, and appropriate others in the learning needs of the individual.
• Presents information clearly and in a manner appropriate to the level of patient and family understanding.
• Implements the treatment plan and evaluates and records the patient responses to the treatment sessions.
• Participates in the development of individual discharge plans that are responsive to patient/family concerns.

Hand Therapist – Outpatient

Counselor

• Assesses and evaluates acute psychiatric patients in the Emergency Department
• Coordinates/facilitates a level of care referral/placement of psychiatric referrals from outlying communities
• Assists patients in meeting their bio-psycho-social needs by means of support services and therapeutic techniques
• Conducts individual, couples, and family therapy
• Communicates effectively with patients, families, health care team members and community providers regarding patient status and progress
• Participates in and effectively contributes to patient care conferences, interdisciplinary treatment planning, and case staffing
• Continually evaluates the effectiveness of interventions and patient response in a timely manner

Program Counselor

Financial Planning and Analysis

• Open, review, date-stamp, scan, label, and distribute incoming mail to teams or departments.
• Identify and forward misdirected correspondences to appropriate internal departments.
• Process correspondences from payers and patients (authorizations, complaints, inquiries).
• Review payment correspondences and distribute to appropriate teams for action.
• Review incoming faxes and distribute to appropriate personnel.
• Receive and forward patient payments and manage payment postings and EOBs.
• Print and mail applications, letters, appeals, and documentation, with certification as required.
• Work ROI requests, settlement requests, attorney communications, legal offers, bankruptcy notices and deceased accounts.
• Manage insurance claims printing/sending and apply adjustments per court orders.
• Investigate and resolve returned mail using address validation tools.
• Conduct account reviews to confirm correct billing.
• Report safety incidents through Midas/RDE and complete mandatory training.

Patient Financial Services Coordinator

• Provide personal safety for all persons on hospital premises
• Patrol hospital buildings and grounds to prevent fire, theft and vandalism; inspect doors, windows, and locks; document security breaches
• Ensure only authorized personnel are on hospital grounds and unlock doors for authorized personnel
• Escort visitors, patients, and employees to and from buildings and parking areas
• Respond promptly to Code Red and disaster alerts; respond immediately to appropriate locations and carry out department procedures
• Act as liaison with Flagstaff Fire and Police Departments and other outside law enforcement and emergency agencies
• Accept patient valuables and lost and found items; maintain accurate documentation of valuables and lost and found locker
• Investigate unusual circumstances and complete Security Incident Reports and logs accurately
• Report safety and fire hazards observed on patrols and maintain documentation of fire and disaster responses
• Report safety-related incidents through the Midas/RDE tool and complete mandatory and job-specific training

• Conducts rounds of hospital buildings and grounds to ensure safety and to prevent theft and vandalism.
• Inspects doors, windows, and locks to assure security; documents all security breaches.
• Ensures only authorized personnel are on hospital grounds; unlocks doors for authorized personnel only.
• Inspects buildings and grounds during rounds and reports all relevant safety issues.
• Ensures personal safety of hospital personnel, patients, and visitors; escorts visitors, patients, and employees to and from buildings and parking area.
• Responds promptly to Code Red and disaster alerts; carries out procedures according to department plan.
• Acts as a liaison with Flagstaff Fire and Police Departments and maintains professional relationships with outside law enforcement and emergency agencies.
• Accepts patient valuables and lost and found items; maintains accurate documentation of valuables and lost and found locker.
• Assists in making deliveries for hospital departments when these services will not interrupt security operations.
• Investigates unusual circumstances; completes Security Incident Reports and logs; maintains documentation of fire and disaster responses.
• Reports safety-related incidents through the Midas/RDE tool; attends safety-related training; performs work in a safe manner; monitors work environment.

• Design, develop, and implement security training programs and materials tailored to the healthcare environment
• Conduct training sessions for hospital employees, including security personnel, medical staff, and administrative staff
• Educate staff on hospital security policies, procedures, and protocols, including identification procedures and access control
• Provide training on emergency preparedness and response to fires, natural disasters, medical emergencies, and security threats
• Familiarize and train staff on security technologies such as CCTV, alarm systems, and access control
• Stay up-to-date with relevant laws and regulations and ensure training programs comply
• Develop and maintain ongoing education programs on evolving security threats and best practices
• Conduct security assessments and drills to evaluate training effectiveness and identify improvements
• Maintain accurate records of training activities, attendance, and evaluation results
• Ensure certifications/licenses are up-to-date and complete mandatory training within specified time frames
• Report safety related incidents in a timely fashion through the Midas/RDE tool and monitor work environment for safety issues
• Maintain up-to-date knowledge of cybersecurity trends, developments, best practices and regulatory changes

Safety and Security Educator – Workplace Violence Prevention

Program Manager

• Oversee development and execution of simulation-based training programs for healthcare professionals, including curriculum design, scenario development, and learner assessment.
• Evaluate, implement, and maintain simulation equipment, software, and virtual platforms to support training initiatives.
• Work closely with clinical educators, faculty, physicians, nurses, and healthcare administrators to integrate simulation into educational and operational strategies.
• Conduct simulation sessions, including running high-fidelity manikins, standardized patient programs, and task trainers.
• Identify opportunities to enhance effectiveness of simulation programs, incorporating feedback and data-driven insights.
• Oversee budgeting, procurement, and maintenance of simulation equipment and resources.
• Adhere to regulatory and organizational standards affecting patient care and safety; maintain certifications and complete required training.
• Maintain timely and accurate documentation, report safety-related incidents, and participate in safety-related training.

Healthcare Simulation Program Manager

Executive Assistant

• Perform secretarial, clinical, receptionist and office related duties supporting various NAH departments including Communications, Education, Engineering, Operating Room, Pre-Op PACU, Radiology Administration, Guardian, Biomedical, Nutrition, Patient Access, Supply Chain and Cath Lab
• Prepare reports for management and/or clinical teams as requested
• Provide confidential administrative support to management and/or clinical teams
• Gather, revise and enter data utilizing department required statistics/units/other
• Perform data entry, meet and greet customers in person and on telephone using customer service guidelines
• Perform clerical duties such as ordering, keyboarding, scanning, filing, photocopying and transcribing
• May process time edits, contact and work with external vendors, and support scheduling and billing
• Establish and maintain organized financial management system for bills, purchase requisitions, check requests and inventory tracking
• Operate computer terminals, retrieve information from computerized resources, perform searches and respond to inquiries
• Maintain department standards/communications boards and manage manual/electronic communication devices as needed
• Report safety-related incidents, attend safety training, comply with regulations and complete required company training

Department Secretary – Surgical Services

• Plan, coordinate, and manage assimilation of new software applications into NAH Health IT environment.
• Determine systemic needs, recommend changes, implement new software solutions and instruct users about domain strategy and interfaces.
• Monitor system efficiency, update current software to correct errors, and support software system installation.
• Lead strategic design and support execution of Cerner domain strategy, regulatory adherence, code/package management, optimization, standardization and upgrades.
• Provide operational oversight of Cerner relationship, co-lead resource allocation, road mapping and Cerner project planning.
• Develop and execute Cerner Code Release management strategies, testing strategies, implementation procedures and guidelines.
• Recommend, develop and execute changes in Cerner code development, business processes, operational maintenance, and system standards.
• Collaborate with leaders to ensure technical and application team alignments; support and mentor IT Analysts.
• Coordinate project management activities: develop strategies, work plans, scope control, identify project resources, and technical/clinical road mapping.
• Provide oversight and risk mitigation for interface activities with technical and foreign systems; serve as production and non-production owner.
• Lead Cerner change control ensuring processes are in place and executed; act as escalation point between NAH and Cerner for troubleshooting and issue resolution.
• Serve as subject matter expert for integration of third party systems and medical devices with Cerner.
• Maintain knowledge of hospital operations, associated technologies, and Health Information Exchange for ambulatory and hospital data integration.

• Participates in patient care conferences with other related health services, patient, and family to review patient's progress and evaluate goals.
• Develops appropriate plan of care that include goals and home instructions in conjunction with other team members, patient and family.
• Delegates selected treatment to supportive personnel with assumption of responsibility for care of patient and continuing supervision of supportive personnel.
• Plans specific measures to meet assessed learning needs and documents in patient record.
• Recognizes and addresses patient, family, and appropriate others in the learning needs of the individual.
• Presents information clearly and in a manner appropriate to the level of patient and family understanding.
• Implements the treatment plan and evaluates and records the patient responses to the treatment sessions.
• Participates in the development of individual discharge plans that are responsive to patient/family concerns.
• Able to revise/update plan based on assessment.
• Completes documentation per department policy.
• Acts as a resource person to peers within the rehabilitation department, fielding questions, mentoring, or providing educational opportunities.
• Acts as a liaison/partners with other educational institutions/groups/organizations to enhance professional development.
• Evaluates the patient by performing chart review, interpreting tests and measurements appropriate to discipline and patient diagnosis.
• Performs treatments and patient care activities in a timely manner following appropriate protocols and guidelines.
• Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
• Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
• Ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates (if required for the position).
• Completes all company mandatory modules and required job-specific training in the specified time frame.
• Completes charges in a timely manner and according to proper procedures.
• Meets productivity goals according to departmental standards.
• Responds to new orders promptly in compliance with department policy.
• Adheres to regulatory and organizational standards affecting patient care and safety as well as all hospital and departmental.

Physical Therapist

Accountant

• Prepare reconciliations of various balance sheet accounts, including corporate cash and investments
• Prepare bank and other account reconciliations and analyses; perform monthly bank account reconciliations
• Perform billing for NAH leases and other contracts
• Provide accounting information and assistance to department staff and management; answer questions
• Support Financial Operations with research, document control, and the Corporate credit card system
• Assist Cash Desk with preparing daily bank deposits and reconciliations
• Report abnormal variances in account activity to Accounting Manager and Controller
• Compile, prepare and post monthly general journal entries and other adjustments
• Prepare and distribute interim and annual financial statements for the corporation and its entities
• Review draft financial statements and trend reports; assist with unusual trends or problem areas
• Prepare and analyze operating ledgers and financial reports
• Prepare audit work papers and cooperate with external auditors; assist in preparing Form 990 information returns
• Assist in preparation of Medicare Cost Report, Uniform Accounting Report, finance-related surveys, grant applications, and ad hoc projects
• Comply with state and federal regulations, company policies, safety reporting, and required certifications/training

RN Flight Quality Assurance Coordinator

Physical Therapy Assistant

Senior Integrations Architect

Data Governance Analyst

Senior Business Intelligence Solutions Architect

RN Clinical Documentation Informaticist

Data Analytics Engineering Manager

Security Officer

Hand Therapist – Outpatient

Program Counselor

Patient Financial Services Coordinator

Security Officer

Security Officer

Safety and Security Educator – Workplace Violence Prevention

Healthcare Simulation Program Manager

Department Secretary – Surgical Services

Senior Integrations Architect

Physical Therapist

Staff Accountant