Education Department Secretary

Northern Arizona Healthcare

Department Secretary responsible for secretarial and receptionist duties at Northern Arizona Healthcare. Preparing reports, managing finances, and handling customer interactions in Flagstaff, AZ.

Posted 7/8/2026full-timeFlagstaff • Arizona • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Prepares reports for management and/or clinical teams as requested.
Provides confidential administrative support to management and/or clinical teams as needed.
Responsible for the gathering, revising and entering of data utilizing department required statistics/units/other.
Responsible for data entry, meets and greets all customers using customer service guidelines in person and/or on the telephone.
May perform clerical duties such as ordering, keyboarding, scanning, filing, photocopying and transcribing.
May process time edits to the established guidelines.
May contact and work with external vendors.
Establishes and maintains an organized financial management system which facilitates timely payment of bills, processing purchase requisitions, check requests, tracking inventory and/or other department expenses.
Maintains or supports current document control file.
May be responsible for scheduling and billing.
Answers, evaluates and prioritizes incoming administrative line telephone calls, communicates effectively with callers obtaining complete and accurate information to determine the need(s) of the caller.
Operates a computer terminal and retrieves information from various computerized resources to respond to queries and answer questions.
Performs searches and answers and/or relays questions from inquiring customers.
Keeps current department standards/communications boards.
May be responsible for keeping current manual/electronic communication devices (portal/signage/fliers/flat screens, etc) as deemed necessary for department.

Requirements

What you’ll need

High School Diploma or GED- Required
Associate's Degree- Preferred
Fingerprint Clearance Card application number- Required upon hire
Fingerprint Clearance Card- Required within 90 days of hire
Clerical, secretarial, receptionist experience - Preferred
Excellent verbal and written communication and problem solving skills - Preferred
Customer Service- Preferred
Microsoft Windows workstation environments and MS Office products experience (i.e., MS Word, MS Excel, Outlook, etc.)- Preferred

Benefits

Comp & perks

Employee discounts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data GatheringReport PreparationClerical DutiesFinancial ManagementDocument Control

Soft Skills

Effective CommunicationOrganizational Skills

Certifications

High School DiplomaGEDFingerprint Clearance Card