North

Full-stack Engineer

• Translate business requirements and use cases into functional applications
• Assist in the design, building, and maintaining of efficient, reusable, and reliable software
• Adhere to quality and security standards
• Ensure the best possible performance, quality, and responsiveness of the applications
• Assist in identifying bottlenecks and bugs, and devise solutions to these problems
• Assist in the maintenance of code quality and organization
• Assist with the design and use of automated unit and integration testing

Associate Product Engineer

Business Development Rep

• Recruit and develop new ISV partners primarily via self-generated leads by utilizing cold calling, professional networking, and personal connections and resources within the candidate’s network.
• Manage ISV partner inquiries generated by company advertising campaigns, media events, and attendance at industry conferences.
• Develop comprehensive, competitive proposals that drive new business opportunities.
• Successfully lead negotiations and related contract terms (and related exhibits) that properly protect Velocity’s business interest while also addressing partner needs to create a mutually beneficial relationship.

Senior ISV Business Development Executive

• Design, develop, and deploy full-stack web applications using frontend frameworks/libraries: React + TypeScript, Android + Kotlin and backend languages/frameworks: Go, PostgreSQL, AWS, Kubernetes.
• Collaborate with product managers, designers, and other engineers to define, design, and ship new features.
• Write clean, maintainable, and efficient code.
• Implement and maintain robust APIs and backend services.
• Develop and integrate with databases (PostgreSQL, Neo4j).
• Ensure the responsiveness and performance of applications.
• Participate in code reviews to maintain code quality and share knowledge.
• Troubleshoot and debug issues, identifying and implementing solutions.
• Stay up-to-date with emerging technologies and industry best practices.
• Contribute to the entire application lifecycle, focusing on coding and debugging.
• Optimize applications for maximum speed and scalability.

Lead Product Engineer

Outside Sales

• Lead and develop a team of Directors across your assigned region (West), setting clear performance standards and driving accountability to exceed revenue targets.
• Collaborate closely with the SVP of Sales to create and execute strategic plans that strengthen North’s presence in key markets and industries.
• Design and implement comprehensive training programs to equip Sales Professionals with the skills and strategies they need to succeed.
• Serve as a key partner to the SVP of Sales in refining processes, identifying new growth opportunities, and ensuring alignment across all go-to-market teams.
• Analyze sales data and market trends to identify areas for improvement and innovation.
• Build and maintain relationships with key stakeholders both internally and externally, ensuring North is positioned as the go-to partner for merchants.
• Provide thought leadership and mentorship to your team—leading by example and fostering a culture of continuous learning and achievement.

Vice President, Direct Field Sales Group

Sales Development Rep

• Drive top-of-the-funnel lead generation for inside sales and business development representatives
• Update and manage all sales activities, opportunities, and account information in CRM
• Generate new business pipeline through outbound prospecting, cold calling, email campaigns, and inbound lead follow-up
• Earn commissions by exceeding KPI’s - including outbound activity (phone/email/direct messages), the number of appointments set, monthly and quarterly opportunities generated, etc.
• Establish active communication and engagement with prospects to create new leads and sales opportunities
• Collaborate with sales and marketing to build a sales strategy for generating new prospects

Sales Development Representative

• Lead a team of talented Sales Professionals focused on meeting—and exceeding—North’s annual revenue and profitability goals.
• Create and execute sales plans designed to break into new markets, expand our presence in the community, and build valuable referral partnerships.
• Collaborate with teams across North—sales support, product development, and client services—to ensure seamless onboarding and a superior customer experience for every new client.
• Embrace and promote company initiatives and new programs, ensuring your team stays ahead of the curve.
• Share insights, data, and recommendations with senior leadership to help identify process improvements and growth opportunities.

Director, Direct Field Sales

Sales Engineer

• Lead technical discussions and become a trusted advisor to clients
• Serve as a subject matter expert on North products to internal and external stakeholders
• Become a Product expert up to date with product capabilities and future roadmap by actively participating in internal technical discussions, contributing “field-level” feedback from clients and prospects - acting as the Product and Engineering team's liaison
• Seek to understand Merchant needs, challenges, and possible solutions
• Develop and maintain strong relationships with prospects during the sales process across many different cycles simultaneously
• Masterfully articulate technology and product value to a business and technical audience
• Assist Business Development teams with prospecting, discovery calls, demos, proof of concepts, consulting and working toward a technical close
• Deliver product presentations and demonstrations tailored to merchant’s requirements and tuned to suit the level and nature of the audience
• Provide API technical support and guidance for developers and integrators pre-implementation and during implementation
• Work with the technical & support teams pre-implementation, during implementation, and post-implementation to allow customers to receive 5-star support
• Participate in managing current relationships to ensure they’re performing at the highest level possible
• Act as cross-functional team representative; gather and disseminate information about the integration process, helping identify bottlenecks and choke points
• Work with the Operations, Business Development, and IT teams to improve the pre-sales process, documentation, and best practices
• Own the discovery and qualification of North's technical compatibility with prospects and provide consultative guidance on a technical strategy to integrate
• Provide guidance, direction, and technical support to team members

Lead Sales Engineer

Sales

• Prioritize and acquire new business by promoting North’s electronic billing solutions while expanding and sustaining revenue from current accounts to increase sales and profitability.
• Successfully lead negotiations and related contract terms to create mutually beneficial relationships.
• Partner closely with Marketing, Product, and Sales leadership to develop go-to market sales strategy.
• Collaborate with product teams to drive alignment of product gaps, key features, and customer requirements.
• Conduct market research into the electronic billing market and creates an action plan for achieving new business.

Senior Sales Director, Electronic Billing

Account Executive

• Generate new business opportunities through a variety of self-sourcing and self-prospecting techniques
• Proactively engage potential clients through extensive cold-calling efforts to drive pipeline growth
• Use effective sales closing techniques
• Build and manage a robust pipeline of potential partners through self-sourced outreach and relationship development
• Maintain integrity of the company through full disclosure of merchant agreement rates, fees, and terms
• Meet and exceed quotas

Senior Inside Sales Representative

• Strategically focused on new revenue generation, client satisfaction maintaining client communications and the overall management of the client relationship
• Works to maintain and grow the client relationship and facilitate additional product and service sales within the client base
• Develop new business through consultative selling to target government and utility prospects
• Prepare and provide in-person and web based sales presentations to prospective clients
• Generate proposals and manage contract negotiations
• Retain account relationship and serve as the primary interface between the client and the company
• Effectively communicate Point & Pay’s value propositions to prospective clients
• Assess the target market for opportunities and develop a sales plan that addresses competitive weaknesses and strengths
• Represent Point & Pay at conferences and trade shows

Sales Executive

Recruitment

• Provide first-class experiences to all candidates and internal hiring leaders
• Use applicant tracking system (ATS) to create and finalize offer documents
• Own all pre-hire processes: new hire paperwork, including I-9 processing, and background check processes for all incoming new hires
• Schedule and prepare candidate interviews by sending confirmations, coordinating travel arrangements (if applicable), and managing all interview logistics
• Partner with the Learning and Development and IT Support teams to support the needs of new hire onboarding
• Monitor the shared inbox and respond to questions surrounding employment opportunities and staff relations
• Track all employee referral bonuses and one-time payments; coordinate with Payroll to ensure payments are made on time
• Own the tracking of all temporary staff (start dates, end dates, communicate with agencies, IT, equipment collection, etc.)
• Collaborate with People Operations and Marketing on employment branding content and initiatives
• Assist with communications related to Talent Acquisition
• Assist with coordination of materials to university career fairs/events and conferences where needed
• Provide excellent customer service and maintain a professional demeanor
• Assists with various day-to-day operations of the Talent Acquisition functions and duties

Talent Acquisition Coordinator

Account Manager

• Build and nurture long-term relationships with clients by understanding their needs, preferences, and business objectives
• Act as the main point of contact for clients and ensure their concerns are addressed promptly
• Oversee the delivery of services and products to clients, ensuring they meet or exceed expectations
• Coordinate with internal teams to resolve issues, manage client requests, and ensure timely and efficient service
• Identify opportunities for upselling and cross-selling additional services or products
• Develop and implement strategies to increase client engagement and drive revenue growth

Relationship Manager

Affiliate Manager

• Manage and build relationships, provide services, resolve complex issues, and provide solutions to high-volume Sales Partners with the goal of growing revenue and production
• Respond to phone and email requests from assigned Sales Partners in accordance with department service level agreements
• Average at least two hours per day handling sales partner support queues
• Actively work sales orders, statement requests, front end credits, bonus issues, residual issues, agent profiles, ELAP, cancellations, and call tags
• Facilitate training to new and existing high-volume Sales Partners to ensure proper contact information, training access, and process understanding is communicated
• Serve as a subject matter expert on ISVs (independent software vendors) and make actionable and insightful recommendations
• Collaborate with cross-functional departments to resolve Sales Partner issues
• Investigate and determine root cause of issues and suggest solutions for improvement to management
• Follow up and proactively contact Sales Partners to follow up on resolved issues, announce promotions / contests and promote all new rollouts

Partner Relations Advisor II

Cloud Engineer

• Help architect and implement NAB’s Amazon Web Services (AWS) infrastructure to support our users and customers.\n• Utilize infrastructure-as-code to automate and ensure consistency, efficiency, and security throughout the environment.\n• Ensure the environment adheres to organizational and industry security requirements.\n• Work closely and support the DevOps teams to build and maintain their systems.\n• Additional responsibilities and projects as assigned by management.