North

Software Engineer

• Design, develop, and implement complex database structures, stored procedures, functions, triggers, and packages using Oracle PL/SQL.
• Optimize and tune PL/SQL code for performance.
• Maintain and enhance existing PL/SQL codebase.
• Perform regular database maintenance tasks such as backups, indexing, and data migrations.
• Collaborate with application developers to integrate Oracle databases with front-end JAVA applications via JDBC.
• Develop and implement data integration solutions using SQL*Loader, external tables, and other Oracle tools.
• Provide technical support for database-related issues, including troubleshooting and performance tuning.
• Assist in resolving complex data issues and support end-users.
• Create and maintain comprehensive technical documentation for database applications.
• Generate reports and queries as needed to support business operations.
• Conduct code reviews and ensure adherence to best practices and coding standards.
• Participate in system testing and validation processes.

Senior Oracle Developer

Inside Sales

• Set clear sales goals, provide ongoing coaching and mentorship, conduct performance reviews.
• Recruit, interview, and select talented sales professionals.
• Train new hires on products, services, sales processes, and company policies.
• Prospect and sell alongside the team, demonstrating effective sales techniques.
• Proactively generate new payment processing business through internal and self-sourced leads.
• Negotiate contract terms, establish pricing, and ensure successful activation of new merchant accounts.
• Consistently meet and exceed assigned revenue quotas and key performance indicators (KPIs).

Inside Sales Supervisor

Director

• Oversee the monitoring of security events and incidents
• Develop and lead Threat Hunting and Detection Engineering functions
• Implement proactive threat hunting and detection strategies
• Develop and lead a Cyber Threat Intelligence function
• Maintain Incident Response plans including playbooks and escalation procedures
• Conduct post-incident analysis and oversee forensic investigations
• Collaborate with various teams for coordinated responses
• Lead tabletop exercises with senior management and executive teams
• Provide leadership and direction to the team
• Manage team performance and development

Director, Threat Management

Business Development Rep

• Formulating and executing on successful business plans to meet and exceed the objectives set by the Executive Team.
• Prospecting new merchant business and acquiring direct processing relationships.
• Coordinating opportunities with members of the Executive Team for joint calling to facilitate prospecting and closing of new business.
• Coordinating client site visits with the Executive Team to support business retention.
• Attend tradeshows and other events that may provide targeted marketing opportunities.
• Producing weekly reports benchmarking progress.

Business Development Executive

Outside Sales

• Directly manage and motivate a team of Field Sales Professionals, providing coaching, guidance, and strategic direction to help them achieve their sales targets.
• Conduct regular 1:1s, ride-alongs, and team training sessions on sales process, product knowledge, and consultative selling techniques.
• Monitor team activity and pipeline health, providing constructive feedback and implementing strategies to improve performance.
• Assist in the interview and onboarding process for new members of your growing team.
• Put together your ultimate playlist of local businesses and guide them through the entire sales cycle—first call to final high-five.
• Forge rock-solid partnerships with local POS dealers, web designers, and BNI folks to build an unstoppable referral network.

Associate Director, Direct Field Sales Group

Financial Planning and Analysis

• Evaluate financial issues and data.
• Provide analysis and other support to various members of the management team
• Prepare month end financial presentations, including performing variance analysis and providing commentary
• Provide recommendations on business decisions such as pricing.
• Periodically measure the performance of past decisions
• Drive continuous improvement efforts
• Organize and structure workload to meet daily, weekly, monthly, & annual deadlines
• Perform client account reconciliations, including identifying, evaluating, and resolving issues and concerns
• Assist with monthly P/L and cost analysis
• Perform Ad hoc reporting and analysis as needed

Financial Analyst

Solutions Engineer

• Deliver tailored product presentations and technical demonstrations tuned to the specific nature of potential Point and Pay clientele.
• Provides consultative guidance to partners on system interfaces, technical design, and integration capabilities.
• Analyzes the platform ecosystem to identify and resolve high-level technical problems for strategic clients, software partners, and integrated solutions.
• Collaborate with internal product teams to support the launch of new features and pilot programs.
• Maintains technical expertise in platform products to act as a subject matter expert for cross-functional stakeholders.

Marketing

• Unify the global brand narrative and accelerate hyper-growth across a complex fintech ecosystem
• Architect and own the North brand architecture and establish positioning and messaging frameworks
• Lead the GTM function for frequent feature launches and drive adoption of high-margin secondary products
• Architect an AI-driven demand generation engine and ensure brand is the first-choice answer in AI-driven search
• Partner with Sales leadership to manage the Integrated Revenue Org and be accountable for Sales Velocity and pipeline quality

Senior Vice President, Marketing

Support Engineer

• Provide advanced technical support and troubleshooting for multiple Point and Pay solutions
• Diligently manage customer cases within the Customer Relationship Management (CRM) tool
• Interact with multiple departments and provide strategic insight to solve enterprise-wide issues
• Identify technical issues through feedback while engaging with customers and sales partners
• Serve as an escalation point for internal customers
• Partner with the Client Services and Product teams to prepare the call center for new product releases

Technical Support Advisor

Account Executive

• Strategically focused on new revenue generation
• Client satisfaction maintaining client communications and the overall management of the client relationship
• Develop new business through consultative selling to target government and utility prospects
• Prepare and provide in-person and web based sales presentations to prospective clients
• Generate proposals and manage contract negotiations
• Retain account relationship and serve as the primary interface between the client and the company
• Effectively communicate Point & Pay’s value propositions to prospective clients
• Assess the target market for opportunities and develop a sales plan that addresses competitive weaknesses and strengths
• Represent Point & Pay at conferences and trade shows

Sales Representative

• Recruit and develop new sales partners (Agents/ISO’s/ISV’s/Strategic Partners) primarily via self generated leads
• Respond to sales partner inquiries generated by company advertising campaigns, media events, and attendance at industry conferences
• Sign, activate and grow sales partners in their first 12 months with NAB
• Grow revenue within existing accounts using value selling methods
• Understand products and services of North and affiliates and provide value based sales skills to secure additional revenue
• Conduct effective negotiations pertaining to schedule A, new partner contract etc.
• Attend conferences, meetings, and industry events

Business Development Director – ISO Recruitment

• Player: Continuing to build your own book of business by selling North’s state-of-the-art SaaS platform and payment solutions.
• Coach: Leading and developing a team of Field Sales Professionals, helping them master the craft and hit their personal sales goals.
• Lead & Mentor: Directly manage and motivate a team of Field Sales Professionals, providing coaching, guidance, and strategic direction to help them achieve their sales targets.
• Sales Enablement: Conduct regular 1:1s, ride-alongs, and team training sessions on sales process, product knowledge, and consultative selling techniques.
• Performance Management: Monitor team activity and pipeline health, providing constructive feedback and implementing strategies to improve performance.
• Full Sales Cycle Ownership: Put together your ultimate playlist of local businesses and guide them through the entire sales cycle—first call to final high-five.

Associate Director, Direct Field Sales

Network Engineer

• Provide remote and occasional on-site support for customers’ network infrastructure
• 2nd line technical support of LAN, WAN, Wi-Fi and Security networks
• Fault finding through to resolution and customer satisfaction
• Producing documentation, reports and diagrams plus record keeping
• Technical installation, testing and support delivering data services
• Providing 24hr on-call NOC support by rotation on a On call Rota 1 in 4

Customer Retention Specialist

• Retain accounts by resolving outstanding issues while educating merchants on the value proposition of remaining with NAB.
• Educate merchants on equipment functionality (basics only), understand when alternate equipment may be a better fit, make equipment recommendations
• Serve as a point of contact for the merchant while their issues are being addressed and resolved, and escalate issues appropriately to ensure immediately resolution
• Maintain current understanding of North processing rate structures and current industry knowledge
• Work with all departments within North to identify the best solution to the merchant’s concerns
• Determine the “root cause” of merchant dissatisfaction if cancellation is inevitable
• Make suggestions to management for improving processes to reduce account closures

Customer Retention Representative

Compliance

• Own, manage and oversee UDAP policy and requirements relating to business client interactions
• Ownership and maintenance of internal policy regarding prevention of unfair and deceptive practices
• Review of public facing marketing materials of companies in scope
• Management and execution of Compliance’s complaint management oversight program
• Manage and execute day-to-day code of conduct and business ethics compliance and framework
• Managing ethics inbox and hotline, evaluating concerns reported to Ethics Committee
• Effectively manage UDAP and code of conduct investigations
• Develop employee training, in collaboration with eLearning
• Identify and report trends, significant matters and compliance issues
• Develop reporting, including charts/analyses to highlight trends, correlations and key issues
• Make appropriate recommendations to improve controls and systems
• Additional duties as assigned