NMDP

Clinical Research

• Handles all aspects of contract administration, specifically related to third-party awards in support of NMDP's research efforts.
• Presents business strategies, agreements, subcontracts, grants and third-party awards to internal stakeholders to determine accurate contracting arrangements for research projects.
• Prepares and reviews contractual documentation for third-party award submissions, both government and non-government; creates appropriate flow down terms and conditions for each award to be applied to future agreements.
• Provides oversight to ensure that the EEO, FAR, OMB and related Federal requirements are incorporated, as required, into individual subcontracts/sub-agreements/purchase orders.
• Assists with the preparation, negotiation, and maintenance of third-party awards by collaborating with internal partners to ensure deadlines are met, documents are updated, and projects are being conducted in accordance with any applicable agreement/award terms and conditions.
• Supports NMDP's study networks (CIBMTR, BMT CTN, PTCTC) by negotiating and overseeing contracts throughout the life of a clinical trial; attends regular meetings to receive and provide updates on clinical trials. This role will be expected to provide contractual support to many aspects of a clinical trial, including funding agreements, laboratory agreements, clinical trial agreements, study riders, along with other contracts as required by the protocol or study team.
• Advises key stakeholders about the legal and regulatory environment; identifies special arrangements, provisions, or legal/business requirements of the solicitation; defines and establishes agreements with third parties, including subcontractors.
• Oversees or conducts negotiation of contracts and third-party awards; documenting discussions and using sound judgment and seeking the appropriate management approval for the acceptance of legal, financial and operational terms and conditions.
• Safeguards NMDP’s intellectual property (IP) assets by using appropriate patent, trademarks, trade secret, and technical data/software agreements and provisions.
• Develop, implement or modify Standard Operating Procedures (SOP) for contract management and administration in compliance with company policy.
• As appropriate, contribute to or influence company policy.
• Maintains contractual records and documentation and monitors compliance of established contract with internal stakeholders with established procedures. Responsible for the input and accuracy of procurement and contracting documents in an electronic database.
• Conducts business with integrity, upholding high ethical standards in full accordance with contract requirements.
• As needed, provides guidance on contract matters to internal stakeholders including training in contracting practices and procedures.
• This role may focus on one or more of the following areas: procurement, contract support and prime contract/grant management.

Contracts Manager, Clinical Research – Grants

Procurement

• Drive procurement initiatives across Direct and Indirect Spend Categories.
• Champion cost optimization and foster innovation.
• Support operational excellence in key spend categories.
• Act as a trusted procurement advisor across Operations, Facilities, IT, and other departments.
• Develop and execute multi-year category strategies for Capital Expenditures and Business and Healthcare Services.
• Manage full-cycle sourcing processes such as RFIs, RFQs, and RFPs.
• Lead commercial negotiations around pricing, SLAs, data privacy, and intellectual property rights.
• Facilitate productive cross-functional collaboration and strategic guidance.
• Oversee and nurture supplier partnerships, ensuring compliance with SLAs, KPIs, and regulatory requirements.
• Monitor and report essential procurement metrics.

Senior Sourcing Category Partner

Research Analyst

• Support and lead the management of multi-center clinical research studies
• Perform site monitoring visits for source document verification and assess site compliance
• Coordinate and provide support for all aspects of study including protocol and site management
• Develop and manage study metrics, providing training and mentorship to junior team members
• Analyze trends in identified issues and author visit reports and letters
• Oversee and manage operational aspects of clinical trial sites in conjunction with project teams
• Collect and review essential documents for investigational sites
• Serve as primary liaison for site management issues
• Lead and train others in reviewing study site data and data reports
• Perform all duties in compliance with standard operating procedures, federal guidelines, and other applicable laws
• Develop, maintain, and present clinical trial and project specific training materials
• Participate in training junior CRAs on moderately complex concepts, processes, and tasks

Senior Clinical Research Associate, CRO Services

Producer

• The Web Producer will collaborate cross functionally with internal teams, external partners, and vendors as required to help develop and execute against the organization’s digital and web strategies.
• Fulfill digital and web-related business requests in Sitecore, such as: Building webpages and populating them with content components, Building navigation items, Populating content components with copy, images, video, internal and external links, Applying design themes, Organizing content trees in the CMS editor, Uploading and organizing media library and DAM assets.
• Content and design updates to existing web assets, creating and publishing new landing pages, developing lead generation forms, and other digital engagement solutions.
• Develop a solid understanding of NMDP’s digital properties and identify areas for optimization or improvement.
• Develop a solid understanding of NMDP’s Sitecore implementation and the presentation/UI of related data integrations and identify areas for optimization.
• Become knowledgeable on our key audience segments and the web journeys connected to them in order to provide guidance to marketing on the best approach to leverage our tools.
• Partner with creative team members to produce digital interface designs for prototype testing, and assist with running user acceptance testing, usability testing, A/B testing and other validation methods.
• Participate in user acceptance testing and other validation methods as assigned.
• Collaborate with marketing managers, product owners, and others to determine project needs, requirements, specifications, scope and timelines.
• Document and organize project tasks and assist with web ticketing assignments.
• Maintain a broad knowledge of design, user experience, interaction design, development trends and emerging technologies.

Web Producer

Communications

• This role informs, inspires, empowers and connects our employee audience through effective and professional internal communications.
• The Specialist creates, curates, and coordinates digital and in-person communication content through our formal employee channels in alignment with NMDP’s Employee Experience Communication Strategy.
• They help lead the measurement, reporting, and communications improvement/evolution planning toward more impactful and effective employee communications over time.
• Write, edit, produce and deliver accessible, audience focused, professional communications within brand guidelines and following a key message platform.
• Develop and share a thorough knowledge of NMDPs culture, businesses, strategy and teams.
• Act as an ambassador of our employee value proposition and our organizational values.
• Build and maintain highly effective working relationships with decision makers, audience representatives, peers, and influencers across the organization.
• Track and measure communication effectiveness in pursuit of meeting goals and employee engagement needs and metrics.
• Manage communication review and approval process to meet communication plan deadlines.

Employee Communications Specialist

Security Engineer

• The Sr Information Security Engineer is responsible for designing, implementing, and continuously improving the technical security controls that protect internally developed applications, including cloud systems, containerized, and serverless workloads.
• This role is a hands-on application security specialist who performs deep secure code reviews, leads threat modeling, and drives remediation of complex vulnerabilities across the SDLC.
• Collaborating with other technical teams, this role ensures secure application development, deployment, and operation by assessing maturity, defining security requirements and guardrails, and delivering prioritized recommendations to improve pipeline controls, tooling, and integrations within the DevSecOps pipeline.
• Key responsibilities include conducting application security assessments, guiding secure software development practices, and advancing the maturity of application security capabilities.
• The Information Security Engineer partners with development, operations, and security teams to embed security into development practices and responds as a subject matter expert during application-related security incidents.

Senior Information Security Engineer

Full-stack Engineer

• The Senior Sitecore Engineer will provide innovative solutions for business needs while balancing effort and feasibility with cost and maintainability.
• Participates in all phases of software development life cycle including functional analysis, development of technical requirements, prototyping, coding, testing, deployment and support.
• Develops, maintains and improves critical internal and external web applications.
• Works with a team or independently to research user requirements and understand their needs, address those needs, handle problems as they arise, and escalate issues as required.
• Creates appropriate documentation for all application modifications and new development.
• Develops applications/enhancements within NMDP defined architecture and following the predefined processes/methodologies.
• Works with Infrastructure and Service Desk teams to identify, diagnose and remediate production system issues.
• Proactively communicates with and coordinates activities with other team members.
• Provides timely status updates for assigned work to the team members and leadership.
• Researches the changing marketplace to keep current with technology and upgrades.
• Support evening software releases as required to deliver new and maintenance work to production.
• Other duties as assigned.

Senior Sitecore Software Engineer – Sitecore Expertise Required

Account Manager

• The Account Manager (AM) is responsible for building, maintaining, and expanding strong relationships with: C-suite level (CEO’s, CFO’s, COO’s), Student Groups and other influencers/decision-makers in strategically important large, accounts within assigned geography.
• Executes persuasive presentations and drives focused on the member value proposition to recruit targeted audiences to the registry.
• Account Manager develops collaborative partnerships with both internal and external stakeholders, leading without authority to drive alignment and coordination across the member recruitment teams.
• Effective communication requires marketplace intelligence, evaluation of partners’ business needs and perspective on changing dynamics within the geography. Provides sound business recommendations and demonstrate a keen ability to prioritize and execute on current and future opportunities.
• Demonstrates knowledge of Cell Therapy landscape to include pathways/guidelines. Ability to articulate how NMDP partnership is important to the donor and patients we serve.
• Account Manager will demonstrate focused and comprehensive strategic account planning skills. AM will develop effective business plans to enhance ethnically diverse members through well-defined strategies and tactics.
• Monitors and tracks performance of existing initiatives and adjusts accordingly based on sound business decisions.

Bilingual

• Coordinates all aspects of managing a donor in the workup process
• Assesses donor needs and develops support relationships
• Schedules and conducts health history screenings and donor information sessions
• Manages scheduling through the donor’s physical exam and medical clearance
• Completes tasks required for donation and manages documentation
• Contacts donors to assess recovery and determine if physician intervention is needed
• Responsible for removing donation barriers and managing adverse events
• Implements strategies for continuous process improvement
• Attends meetings and trainings as needed

Workup Specialist, Bilingual Spanish

Manager

• The Foundation Engagement Manager plays a critical role in advancing the mission of NMDP by building and sustaining strong, meaningful relationships with the Board of Directors and other volunteer leaders of the Board of Ambassadors.
• Design and implement strategies that deepen board member and volunteer engagement, nurture board relationships, strengthen philanthropic partnerships, and expand opportunities for leadership involvement.
• Support establishing special committees and volunteer leadership initiatives where opportunities arise.
• Provide executive-level administrative support and coordinate all principal gift ($1M+) engagement and activities for the Executive Director.
• Serve as a strategic partner to the Executive Director, engaging and cultivating principal gift donors.
• Collaborate closely with senior leaders within the foundation, development staff, and board officers.

Foundation Engagement Manager

Analyst

• This role serves as the functional and technical expert of FormsNet, by ensuring the system provides a positive user experience, enables the capture of quality data and integrates well with other systems within the NMDP/CIBMTR ecosystem.
• Manages Product Definition: Stays informed of stakeholder/customer needs (end-user) to assess and evolve product functionality and capabilities.
• Leads backlog refinement efforts to ensure requirements support business needs, contribute to quality data capture and integrate well within technical applications.
• Coordinates User Acceptance Testing (UAT) and Regression Testing by internal functional teams to verify that the system meets requirements.
• Maintains business documentation of technical functionality and Provides input, reviews and participates in the development process for training materials.
• Integrate workstreams with adjacent functional areas to ensure cross-functional product delivery is successful.

Data Application Analyst

• Coordinates all aspects of managing a donor in the workup process.
• Assesses donor needs and concerns.
• Schedules and conducts Health History Screening Questionnaires.
• Manages scheduling for physical exams and medical clearance.
• Completes all tasks required for donation.
• Communicates case progress with Case Manager and donor.
• Works with third-party physical examination sites.
• Coordinates the ordering and administration of filgrastim injections.
• Contacts donor at designated times to assess recovery and arrange blood samples as needed.

Workup Specialist, Bilingual Portuguese

Clinical Operations

• Manages study timeline, budget and deliverables
• Works cross-functionally to ensure all aspects of clinical studies are executed in accordance with ICH/GCP, regulations and SOPs
• May oversee new study budget creation and tracking of ongoing finances
• Uses operational and therapeutic expertise to optimize trial design. Drives development and creation of study-specific documents and processes, including but not limited to protocol, informed consent, case report forms, investigator brochure and study plans.
• Oversees data intake and review to ensure early detection of data trends
• Educates self in new therapeutic areas, pursues education opportunities and seeks at all times to bridge gaps in knowledge
• Creates and/or streamlines processes to make an impact on the group portfolio of studies
• Able to problem-solve complex issues
• Works with finance and contracts to drive vendor agreements and oversight
• Creates metrics and audience-driven reporting to deliver key messaging for study outcomes and compliance
• Models professional demeanor for external stakeholders through pristine communication, knowledge of company and therapeutic area, and expertise in clinical research
• Nurtures key internal and external relationships to further NMDP/CIBMTR goals and patient outcomes
• Provides mentorship, training, and peer oversight, and escalates issues when appropriate
• Demonstrates senior-level capabilities of risk management and mitigation by anticipating clinical study issues and proactively implementing strategies to contain risks
• Creates and/or streamlines processes to make an impact on study portfolio
• Liaises with operational leaders to identify efficiencies, manage team priorities, and foster clear communication and expectations
• Oversees staffing and workflow to align with project timelines and goals
• Ensures staff are executing work in compliance to ICH/GCP guidelines and in accordance with internal SOPs
• Drives staff efficiency, productivity and engagement by understanding strengths, weakness and drivers

Senior Clinical Project Manager, CRO Services

General Counsel

• Provides a wide range of legal services and supporting the advice and counsel work of NMDP’s Office of General Counsel function.
• Participates in the creation, development, and implementation of NMDP policies and procedures relating to legal and regulatory obligations.
• Provides day-to-day legal advice and support to various functions throughout the company.
• Assists in the anticipation and identification of legal issues of concern to NMDP and assists in the development of legal strategies and solutions.
• Drafts, reviews, and negotiates legal documents and agreements of all types.
• Coordinates activities involving outside counsel and manages relationships with them as needed.

Associate General Counsel

Paralegal

• Provides support on a wide range of legal matters relevant to NMDP.
• Manages intake of requests for Legal & Compliance Department support.
• Manages Legal & Compliance Department files and intranet site.
• Assists in the review and drafting of contracts, including non-disclosure agreements, and other legal documentation.
• Coordinates cross-functionally to support Legal & Compliance Department initiatives.
• Provides administrative support to attorneys, including scheduling, correspondence, and reporting.
• Organizes and maintains governance documentation and corporate filings for multiple legal entities.
• Assists with entity formation, annual reports, and other corporate maintenance tasks.
• Tracks and assists with multi-state regulatory filings and licensing renewals.
• Assists with board governance, including by preparing and managing board correspondence and meeting documentation.
• Assists Compliance Department with management of internal processes, including conflict of interest management and OFAC screenings.
• Assists with review, analysis, development, and implementation of NMDP policies and procedures having legal compliance components.
• Assembles and organizes information for policy and procedure documents.
• Provides administrative assistance in support of government contracting and reporting, as needed.
• Supports orderly maintenance of NMDP’s intellectual property portfolio.
• Manages and creates documentation necessary for the resolution of customs matters.
• Assists with the management and reporting of confidentiality-related matters.
• Provides legal support for clinical research, trials, and studies.
• Supports enterprise document and data retention efforts.
• Identifies areas for process improvement and develops solutions to address same.
• May assist with internal investigations and litigation, including management of legal hold notices, discovery, and responses to subpoenas.
• May assist with corporate transactions.
• May manage activities with outside counsel.
• Participates in special projects and initiatives as needed.