NMDP

Financial Planning and Analysis

• Serve as a FP&A Business Partner to cross functional leaders, providing financial insights, forecasting support, and data-driven recommendations to guide business decisions.
• Assist with month-end close activities, including accruals, reconciliations, and reporting.
• Support budgeting and forecasting processes by partnering with business units to gather inputs and assumptions.
• Prepare monthly, quarterly, and annual financial reports, including variance analysis against budget and prior periods.
• Analyze financial data and trends to support strategic decision-making and business performance.
• Identify opportunities for cost savings, efficiency improvements, and revenue growth.
• Collaborate cross-functionally to provide financial insights and support operational initiatives.
• Seek opportunities to leverage systems to eliminate redundant processes.
• Support ad hoc analysis, reporting, and special projects as needed.

Financial Analyst

Compliance

• The Senior Regulatory Affairs Associate will join a team of Regulatory Affairs professionals.
• Support the review of regulatory and clinical documents and submissions.
• Participate on internal and external projects/initiatives.
• Provide regulatory support in key areas such as 21 CFR Part 11 compliance.
• Work closely with others in the NMDP organization and global cell collection network.
• Assist with regulatory oversight and submissions for trials where NMDP is the Sponsor of an IND or international equivalent.
• Support clinical trials, protocols and/or INDs under NMDP Master Protocol.
• Serve as primary regulatory expert for 21 CFR Part 11 for the Regulatory Team and interdepartmental projects.
• Perform promotional and marketing material reviews for regulatory compliance.
• Review incidents, complaints, and Adverse Events to FDA, HRSA, WMDA and other agencies.

Senior Regulatory Affairs Associate

• The Senior Financial Analyst – Product Finance serves as a strategic partner to Product, Strategy, and cross-functional teams, providing financial insights and decision support to drive product investments, portfolio optimization, and long-term value creation.
• This role is responsible for integrating financial analysis with product strategy, ensuring that investment decisions, pricing models, and product roadmaps are aligned with organizational goals and financial stewardship.
• Partner with Product team to evaluate product investments, business cases, and long-term roadmap decisions
• Develop and maintain financial models to assess product profitability, ROI, and lifecycle economics
• Provide scenario analysis and sensitivity modeling to inform prioritization and trade-offs across the product portfolio
• Translate complex financial insights into clear recommendations for senior leadership
• Lead financial planning processes for product areas, including annual budgeting, quarterly forecasting, and long-range planning
• Track and analyze product performance against financial and operational KPIs (e.g., revenue, cost to serve, adoption metrics)
• Partner with business stakeholders to identify drivers of variances and recommend corrective actions
• Develop and refine pricing strategies, cost models, and contribution margin analysis for product offerings
• Analyze customer segments, market dynamics, and competitive positioning to inform pricing and investment decisions
• Identify opportunities to improve profitability through cost optimization and pricing adjustments
• Collaborate with Product Management, Engineering, Operations, and Marketing to align financial insights with product strategy
• Support product launch planning through financial modeling, investment tracking, and performance measurement
• Enable data-driven decision making by improving access to financial and operational data
• Support the development of product-line P&Ls and portfolio-level resource allocations
• Develop dashboards and reporting to track product-level financial and operational performance
• Leverage financial systems and data infrastructure to improve accuracy, efficiency, and scalability

Senior Financial Analyst – Product

Recruitment

• The Member Recruitment & Event Coordinator is a public-facing member of NMDP.
• This position educates, engages, and inspires the public for their support and participation in the mission through presentations, awareness events, celebrations, and registry recruitment event execution.
• This role travels regularly throughout the entire state of Missouri and will occasionally visit Kansas, Iowa and Nebraska as well but will be based out of the St. Louis, MO metro area.
• Primary responsibilities include building and sustaining relationships and driving committed individuals to join the NMDP registry.
• Effectively communicates through public speaking and written communication to expand the NMDP mission within the local community for the purpose of increased participation in new, diverse registry members, volunteerism, and philanthropic giving.
• Plans, organizes, and delivers mission-focused events (live and digital) in a manner that ensures excellent registry member experience as well as exceptional customer service to the community partner and sponsor.
• Activates volunteers and sponsors to achieve event targets, including promotions and sponsor network engagement.

Member Recruitment and Event Coordinator

• The Financial Analyst is responsible for providing insights, solutions, and decision support to internal Finance and business partners to drive the five-year strategic plan and financial stewardship goals.
• This role requires proactive analysis of the business, including operating metrics and financial activities.
• As the subject matter expert of financial activities for the given area served, this individual will be responsible to build collaborative relationships with internal customers and present financial materials that can be understood by non-financial customers.
• This individual leads the communication and timeline of internal financial processes (close, forecast, budget, etc.).
• The ideal candidate will also create ad hoc reports to support financial processes, special projects, and long-range plans.
• This individual assists the financial aspect of annual planning, forecasting and the monthly close process and ensures financially sound business plans.
• In addition, being motivated to learn the business, challenge the status quo, and identify solutions to problems – while embracing a positive team culture focused on democratizing cellular therapy – will ensure success in this role. Finally, this individual will be a critical partner in decision making opportunities.

Business Analyst

• Elicit, analyze, and document business needs, product requirements, and functional specifications.
• Partner with stakeholders to clarify problems, define desired outcomes, and evaluate solution options.
• Translate business objectives and customer needs into clear, actionable requirements that support product planning and delivery.
• Collaborate with Product Managers to support product discovery, roadmap development, and prioritization through analysis and insights.
• Partner with Product Owners and delivery teams to refine epics, user stories, and acceptance criteria as needed.
• Support release and sprint activities by answering questions, clarifying requirements, and validating delivered functionality.
• Analyze qualitative and quantitative data to inform product decisions, trade‑offs, and prioritization.
• Support the definition and tracking of success measures and outcomes for product initiatives.
• Serve as a key liaison between business stakeholders and product teams.
• Communicate analysis, requirements, and insights clearly to technical and non‑technical audiences.
• Support alignment across teams by ensuring shared understanding of scope, assumptions, and expected outcomes.

Platform Engineer

• Perform duties on application and web environments and help with the automation, support, and strategy of NMDP’s emerging cloud and DevOps practices.
• Participate in a 24/7 production support rotation with an emphasis on system reliability and excellent customer service.
• Leads life cycle efforts to analyze requirements, design, evaluate, automate, and implement new middleware technologies and services.
• Drives operational efficiency by automating manual processes across supported applications.
• Architects, installs, configures, monitors and upgrades cloud and on-prem application and web server infrastructure.
• Provides daily administration duties for the application environments including support for developer tools.
• Monitors system performance, usage trends, and upcoming projects to do performance tuning and capacity planning.
• Ensure proper security infrastructure and configuration are in place and maintained.
• Administer security and configuration settings within COTS software as appropriate.
• Support the installation and configuration of COTS environments and applications.
• Design, Coordinate, Perform and implement COTS upgrades and new releases.
• Troubleshoots and provides service for support requests, incidents, and problems.
• Works with team members to improve overall support initiatives.
• Provides 24x7 on-call support for supported system problems.
• Other duties as assigned.

• Analyze current-state processes end-to-end, identifying inefficiencies, redundancies, and gaps, and develop future-state recommendations grounded in Salesforce’s out-of-the-box capabilities. Bring a data-informed perspective to process redesign: quantify pain points, model scenarios, and make the case for change.
• Evaluate business needs against native Salesforce functionality to determine where OOTB capabilities solve the problem versus where custom development is genuinely necessary. Own the fit-gap analysis for design sessions and translate findings into actionable recommendations for the product and architecture teams.
• Produce clear, usable mockups of future-state screens and user flows independently, using modern design and AI-assisted tools (e.g., Figma, Miro, Balsamiq, Galileo AI, Magician, or equivalent), without waiting for a UI designer to make the concept tangible.
• Partner with the UX Lead (when available) to define future-state interaction models and process flows that reflect both platform capabilities and real user needs. Participate in user feedback sessions, synthesize findings, and use evidence from those sessions to sharpen design decisions.
• Co-facilitate design workshops, process mapping sessions, and discovery conversations with business and operations stakeholders. Guide discussions toward outcomes; extracting complex requirements, surfacing competing priorities, and building shared understanding across functions.
• Collaborate closely with the Product Owner and product team to inform and shape user stories, acceptance criteria, and functional specifications.
• Develop Salesforce reports and dashboards that support operational visibility and inform ongoing product decisions. Apply analytical skills to surface trends, patterns, and opportunities within platform data. Stay current on Salesforce releases, new features, and evolving best practices while proactively identifying how platform innovations can improve our design approach or accelerate value delivery.

Senior Business Analyst

Manager

• Handles all phases of contract administration for clinical trials, research projects, and third-party awards, from intake to implementation.
• Manages negotiations with multiple parties on various complex contracts, handling several trials and other projects with competing deadlines.
• Presents business strategies, agreements, subcontracts, grants and third-party awards to internal stakeholders to determine accurate contracting arrangements for research projects.
• Prepares and reviews contractual documentation for third-party award submissions, both government and non-government; creates appropriate flow down terms and conditions for each award to be applied to future agreements. Provides oversight to ensure that the EEO, FAR, OMB and related Federal requirements are incorporated, as required, into individual subcontracts.
• Supports NMDP's study networks (CIBMTR, BMT CTN, PTCTC) by negotiating and overseeing contracts throughout the life of a clinical trial. This role will be expected to provide contractual support to many aspects of a clinical trial, including funding agreements, laboratory agreements, clinical trial agreements, study riders, along with other contracts as required by the protocol or study team.
• Oversees or conducts negotiation of contracts and third-party awards; documenting discussions and using sound judgment and seeking the appropriate management approval for the acceptance of legal, financial and operational terms and conditions. Brings contracts to closure by creating acceptable solutions and mitigating NMDP risk.

Contracts Manager – Clinical Trials, Research & Grants

Account Manager

• The Account Manager (AM) is responsible for building, maintaining, and expanding strong relationships with: C-suite level (CEO’s, CFO’s, COO’s), Student Groups and other influencers/decision-makers in strategically important large, accounts within the states of Colorado and Utah.
• Develops and executes strategies that will create access to students, employees and key contacts within targeted accounts.
• Executes persuasive presentations and drives focused on the member value proposition to recruit targeted audiences to the registry.
• Account Manager develops collaborative partnerships with both internal and external stakeholders, leading without authority to drive alignment and coordination across the member recruitment teams.
• Effective communication requires marketplace intelligence, evaluation of partners’ business needs and perspective on changing dynamics within the geography.
• Demonstrates knowledge of Cell Therapy landscape to include pathways/guidelines.
• Account Manager will demonstrate focused and comprehensive strategic account planning skills.
• AM will develop effective business plans to enhance ethnically diverse members through well-defined strategies and tactics.
• Monitors and tracks performance of existing initiatives and adjusts accordingly based on sound business decisions.

• The leader supports the Vice President, Product and other Product leaders of developing, integrating and updating NMDP’s Product Portfolio strategy, annual and quarterly roadmaps and business outcomes. • This role leads the development and updates of the Product organization’s ways of working, including partnering with IT on the product agile model, tools and training. • Additionally, this role will be the Product leader for the day-to-day execution of the Product workstream within the Product Model Transformation. • Leads the team responsible for developing/ contributing to NMDP’s portfolio product strategy and integrated strategic product roadmap development. • Stands-up and leads the Product Center of Excellence (COE) from defining Product methodologies, ways of working, templates, and tools. • Works closely with IT to the product agile model, tools, training and coaching. • Partners with HR on Product onboarding, training and learning plan. • Develops and coordinates product strategy and materials for key audiences and approvals - ET and Board.

Senior Manager, Product Development

• Provide day-to-day support for Regulatory Affairs activities and operations.
• Assist with document organization, information management, and administrative coordination.
• Support internal documentation systems (e.g., SharePoint libraries).
• Compile and maintain information for external reporting.
• Assist with tracking regulatory/standards updates.
• Contribute to exploratory improvement initiatives (including evaluation of new tools and workflows).
• Gain hands-on experience with regulatory requirements relevant to innovative therapies (e.g., cell and gene therapies).

Regulatory Affairs Intern

Engineer

• The ITSM Engineer is responsible for working to develop, design and own technical solutions on the ServiceNow platform.
• Provide administration, application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions to the customer utilizing the ServiceNow platform.
• Collaborate with application teams to design and implement data interfaces with other enterprise application systems.
• Coordinate and solve complex technical data and transformation issues.
• Develop, maintain, and execute reports, dashboards, and analytics to ensure system operation meets performance targets.
• Support data imports and integrations, including third-party software integrations.
• Maintain the CMDB (including CSDM) to support service and asset visibility and governance.
• Answer “how to” technical and application configuration questions and provide tiered technical support as needed.
• Create and maintain system design, operations, and platform documentation.
• Support and continuously improve Knowledge Management and Asset Management processes and configurations.
• Maintain certificate management knowledge and configuration considerations as applicable to the platform.
• Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.
• Provide software coding and customization including, but not limited to: Service Portal configuration, Flow administration, scripting, third-party software integrations, and custom application development.
• Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades to certify applications for use after upgrades are completed.
• Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow.
• Complete other duties as assigned.

IT Service Management Engineer

Bilingual

• Contact Members/Donors for Donor Search-Related Activities: Locates donors using data provided at recruitment; uses internet search tools, paid Search Engines, and social media to locate updated contact information.
• Educates donors - Reinforces commitment and retention messages to donors. Asks open-ended questions to assist in overcoming donor barriers to donation.
• Practices behavioral coaching techniques- ask open-ended questions, utilizes reflective listening skills, summarizes conversations, and assesses commitment to next steps in the donation process.
• Conducts donor health screening - Collects donors’ medical health history information and assesses medical conditions and non-medical factors to determine further donor participation.
• Completes operational activities within established timelines and standards and maintains compliance with identified department performance standards.

Financial Analyst

Senior Regulatory Affairs Associate

Senior Financial Analyst – Product

Member Recruitment and Event Coordinator

Financial Analyst

Business Analyst

Platform Engineer

Senior Business Analyst

Contracts Manager – Clinical Trials, Research & Grants

Account Manager

Senior Manager, Product Development

Regulatory Affairs Intern

Contracts Manager – Clinical Trials, Research & Grants

IT Service Management Engineer

Donor Engagement Specialist, Bilingual – Mandarin