NinjaHoldings

Data Analyst

• Own the monitoring of key funnel metrics through reports and dashboards - tracking channel performance, diagnosing deviations, and driving to root cause with minimal guidance
• Independently take a defined business problem, analyze it with SQL and Python, quantify drop-off drivers, and deliver a recommendation that accounts for business tradeoffs
• Build, update, and maintain dbt data models in Snowflake to enhance and streamline marketing reporting, writing reusable, standards-compliant code
• Build and maintain Periscope dashboards, adding charts and metrics that improve visibility across the marketing funnel
• Communicate concise, action-oriented recommendations to senior management, tailoring the narrative and visualizations to the audience
• Partner with Marketing, Risk, and Engineering to coordinate strategy changes, monitor releases, and conduct post-release impact analysis
• Use AI tools to accelerate analysis and development, while critically verifying their output - catching errors, validating logic, and take ownership of correctness
• Support the growth of the team through knowledge sharing, code review, and mentoring of junior analysts

Data Associate – Marketing Analytics

Data Scientist

• Build predictive models to optimize lending decisions by using advanced statistical modeling and simulation techniques
• Use advanced data analytics to understand consumer risk behavior trends, their impact on the portfolio, and resulting business opportunities
• Support the implementation of models by working closely with the software engineering team and performing post release checks and analysis
• Assist with development of technical tools and platforms to standardize and streamline model development and monitoring processes
• Establish key performance metrics and develop automated reporting dashboards using SQL and Python
• Design A/B testing for models and underwriting strategies, evaluate impact, and provide recommendations
• Work with cross-functional teams to explore new ways of finding insights from data and provide recommendations
• Communicate concise and actionable business strategies to senior management

Project Manager

• Own and manage the Compliance Program
• Build Jira space, which serves as the central PM and coordination space for compliance and legal initiatives, ensuring work is routed to the correct Jira space and tracked appropriately
• Intake and prioritize initiatives originating from Compliance and Legal own cross-functional Epics and drive them from definition through completion
• Translate compliance and legal requirements into clear execution plans
• Coordinate execution across Compliance, Legal, Product, Engineering, Operations, and external partners
• Ensure required legal and bank reviews and approvals are obtained, documented, and tracked
• Identify risks, dependencies, and blockers early and escalate when needed
• Provide clear status updates and delivery visibility to Compliance and Legal leadership and ensure initiatives close with proper validation, approvals, and evidence retained

Legal & Compliance Project Manager

Customer Support

• Drive business through excellent customer service at every step of the lending process
• Build relationships via the phone and electronic communication (email/text/online chat)
• Call on pending loan applications to help convert into customers
• Review and evaluate client's financial documents and research financial history
• Collaborate with underwriters as necessary to process loan applications in an expedited fashion
• Identify process bottlenecks, inefficiencies and suggest improvements
• Uphold compliance with company policies and procedure, as well as local, state and federal laws and regulation

Customer Service Specialist

Product Manager

• Manage and prioritize strategic projects in partnership with the Risk team, ensuring alignment with key business outcomes.
• Support the technical design and implementation of decisioning models and platforms, working closely with Risk, Engineering and other PMs.
• Translate and clarify technical requirements to ensure readiness for development.
• Regularly attend department and product level meetings to remain aware of how Risk and other departments’ efforts may impact the overall roadmap and company goals.
• Work closely with Marketing, Compliance, Bank Partnerships, Legal, and Engineering to ensure alignment across teams.
• Use data to evaluate and communicate project impact, make informed trade-offs, and guide decision-making at the department level.
• Be the nexus of understanding regarding 'how the products work' from the perspective of Risk, Marketing, Engineering, Compliance and Call Center.

Data Associate – Marketing Analytics

Data Scientist

Legal & Compliance Project Manager

Customer Service Specialist

Senior Product Manager – Credit Risk