Nilfisk

Sales

• Promote and sell Nilfisk’s full product portfolio across customer segments in the North of Ireland
• Build long-term relationships with customers and dealers
• Meet and exceed sales targets while nurturing strong relationships with new and existing clients
• Communicate progress on monthly/quarterly initiatives to internal and external stakeholders
• Identify and convert key sales opportunities
• Deliver creative solutions to overcome challenges and drive profitability
• Collaborate with cross-functional teams to support business success
• Respond to customer inquiries and provide product training and demonstrations at fairs/expos

Area Sales Manager – North of Ireland, Indirect Business

• The primary function of the Sales Associate role is to bring in new customers for Nilfisk dealers.
• The candidate will work with the Regional Managers in their geography under the direction of the Regional Director.
• The Sales Associate will make sales calls to end-users that are not currently buying from Nilfisk,
• Support our dealers with equipment demonstrations.
• Support the Regional Managers at open houses and trade shows.
• Sell directly to some end-users that are not buying through a Nilfisk dealer.
• Report a monthly itinerary to the Regional Director.
• Participate in weekly sales meetings with the Regional Director to review Salesforce.com details, activities across customer portfolio, and pipeline activity.
• Report all significant activity in the region to the Regional Director in a timely and accurate manner as it relates to ongoing product performance, competitive intelligence, and dealer activity.
• Attend and participate in required trade shows, seminars, and open houses.
• Participate in NilfiskU (Nilfisk Online Training).
• Work with the assigned prioritized End-Users and call on them at least once every 90 days.
• Schedule introduction meetings.
• Engage the end-customer to develop a relationship and understand their needs.
• Document all activity in Salesforce.com.

Sales Associate

Customer Support

• Management of a team of 12 customer care professionals
• Lead, direct, evaluate, coach and develop the Customer Care Team Iberia
• Regularly engage and align with local and regional stakeholders from other functions
• Work closely together with the regional team to interpret global strategy into local actions and initiatives
• Identify key priorities for improvement in the region using key KPI's and alignment with key business stakeholders
• Ensure adherence to and development of global processes around key tools such as SFDC, SMAX, TALKDESK & SAP
• Collaborate with Iberia leadership team to continuously improve processes and systems
• Management of incoming Sales & Service enquiries & orders leveraging data in ERP (SAP/LN), CRM (SFDC) and Online tools (E-Comm)
• Develop knowledge of key customers, building meaningful relationships and driving trust
• Ensure outstanding service level and drive opportunities for improvement
• Manage the performance of the outsourced partner to ensure efficiency and customer satisfaction

Customer Care Manager

Procurement

• Lead development, maintenance, and continuous improvement of inbound supply chains for global Production Companies and Distribution Centers
• Drive supplier performance across quality, delivery, cost, and financial metrics (working capital, inventory values, payment terms)
• Negotiate and manage strategic agreements (stocking, frame, standard supplier, Min/Max agreements)
• Develop and execute mid- to long-term category strategies aligned with company and customer needs
• Scout and introduce innovative technology solutions with R&D and Product Management
• Own and maintain a dynamic category pipeline including negotiation, resourcing, optimization, and VAVE initiatives
• Partner with Sourcing Project Managers to ensure flawless execution of pipeline projects
• Influence product success and operational efficiency across multiple production companies and distribution centers

Category Manager, Engineered Metals

Covering North Carolina and Virginia; develop and maintain relationships with dealers, dealer sales force, direct accounts, and end users
Achieve annual sales and performance goals and report to Regional Sales Director
Report monthly itinerary and significant region activity; perform quarterly dealer business reviews and weekly sales forecasts
Resolve sales, product service, equipment-related, and dealer issues; travel within sales region per zone schedule
Direct and train dealer sales force to sell Advance, Clarke, and Viper equipment; maintain dealer prospect list and customer database
Maintain list of largest end-users; integrate activities into Salesforce.com; make daily sales calls on key end-users and track project starts in Sales Pipeline
Perform building surveys, product demonstrations, use sales tools, displace competitors, develop single-source dealer relationships
Communicate product information to dealers; coordinate with National Account Managers and Government Account Managers; perform field tests; forge long-lasting profitable dealer relationships

Area Sales Manager – North of Ireland, Indirect Business

Sales Associate

Customer Care Manager

Category Manager, Engineered Metals

Regional Sales Manager