Nielsen

Architect

• Monitor and optimize IAM systems to ensure the absolute integrity of user credentials and access rights
• Identify and solve complex security problems using a broad, innovative perspective that goes beyond "standard" fixes
• Interpret internal and external business issues to recommend and implement industry-leading security practices
• Lead teams or projects with moderate resource requirements and complexity, ensuring alignment with department objectives
• Communicate high-level technical concepts to non-technical stakeholders, successfully anticipating objections and building consensus for new security initiatives.

Senior Identity Architect

Human Resources

• Serve as the primary HRIS consultant to our People Organization Centers of Excellence (COEs)
• Proactively partner with stakeholders to understand business requirements and provide expert guidance on system capabilities
• Lead the administration and optimization of SuccessFactors Employee Central
• Drive the technical execution of key HR cycles, including Global Compensation and Payroll integrations
• Analyze complex datasets to identify trends and provide high-level reporting
• Lead technical projects from inception to completion, including requirements gathering and managing User Acceptance Testing (UAT)
• Provide "Tier 2" expert-level troubleshooting for complex system issues
• Act as a steward for data integrity and security

Senior HRIS Analyst

Business Intelligence Analyst

• Act as the analytical engine of the marketing department
• Be the primary architect of our data strategy, bridging the gap between raw data and executive insight
• Deliver prescriptive insights that recommend specific actions
• Design, build, and maintain executive-level dashboards and performance metrics
• Lead the development of Multi-Touch Attribution and Media Mix Modeling
• Build and deploy models for lead scoring, churn prediction, and CLV
• Manage and guide one dedicated Data Analyst, ensuring accuracy and consistency

Senior Measurement & Business Intelligence Architect

Product Marketing

• Lead global go-to-market strategy
• Collaborate closely with Sales and Customer Success
• Define and own the PMM team charter
• Build and continuously refine core PMM foundations
• Assess current team strengths, gaps and workloads
• Provide hands‑on coaching and feedback to existing PMMs
• Create rituals and processes that elevate PMM
• Represent the PMM function with Gracenote leadership

Director of Product Marketing

Infrastructure Engineer

• Serve as the global owner for Active Directory ensuring the absolute health, security and integrity of the enterprise directory
• Establish accountability for the lifecycle of service accounts, group policies
• Lead the transition to a Passwordless enterprise
• Own the executive strategy for vulnerability remediation
• Define and deploy a zero touch hardware strategy
• Serve as the executive business owner for the ServiceNow and Atlassian stacks

Director, IT Infrastructure Engineering

Artificial Intelligence

• Design and execute specialized development tracks that equip managers to lead as AI Change Agents
• Partner with IT and Business Units to facilitate the integration of AI tools
• Lead the end-to-end design process—from conducting empathy interviews to building robust user personas
• Act as a specialized facilitator between IT’s technical roadmap and the employee experience
• Interpret complex internal business challenges and recommend AI-driven learning strategies
• Design, pilot, and scale impactful learning experiences that move beyond theoretical knowledge into practical AI application

Senior Talent & Development Specialist – AI Upskilling

Customer Support

• Define and execute the product vision for the customer-facing self-service portal
• Act as the lead architect for the global support toolset (Salesforce, Zendesk, Telephony, Qualtrics)
• Utilize analytics to identify high-cost friction points and implement deflection strategies
• Design complex, dynamic routing workflows for customer intent
• Define the integration architecture between CRM and Support ticketing systems
• Collaborate with the Knowledge Program Manager to govern the information architecture
• Own the roadmap for next-generation capabilities such as Generative AI, chatbots, and agent-assist technologies
• Define KPIs for the digital channel and present quarterly business reviews to leadership

Senior Customer Support Architect, Self-Service Product Manager – Zendesk

• Develop and lead direct customer engagements, establishing strategic revenue generating deals with native AI companies and serving as the "tip of the spear" to establish and grow this new customer base.
• Develop and execute a compelling vision for engaging the AI ecosystem, from negotiating landmark licensing deals to driving deep content integrations with leading model developers and relevant ecosystem players
• Design and execute go-to-market strategies and enablement programs to uplevel Gracenote’s commercial organization, empowering them to drive adoption of current and future AI-related offerings to our current and future customer base.
• Act as the commercial counterpart to the Gracenote AI Product Lead, serving as the "voice of the customer" internally to ensure market insights fundamentally shape our product roadmap and innovation.
• Create and deploy new licensing models and valuation frameworks for content and data use in AI grounding, training, retrieval, and other use cases.
• Serve as a high-visibility sponsor for key AI accounts and partnerships, organizing executive activity and ensuring swift and effective resolutions.
• Partner strategically with Product, Engineering, Legal, and Finance teams to support the full partnership lifecycle from initial negotiation to global rollout.
• Represent Gracenote at industry conferences and partner forums, acting as a key evangelist for our AI strategy.

Director, AI Licensing

General Counsel

• Provide legal support for product development, distribution and sales using an ability to understand, interpret and translate legal, business and technical concepts to provide practical and business-oriented opinions on legal risks and ensure appropriate contractual terms.
• Assess product features, functionalities, and designs, data processing proposals, and other product-related initiatives to identify potential legal issues, protect intellectual property rights, evaluate issues related to the use of AI, and ensure compliance with contractual commitments and regulatory requirements.
• Draft, review, negotiate and manage commercial contracts, including data supplier and integration agreements, inbound and outbound licenses, technology services agreements, alliance agreements, and supplier agreements.

Senior Legal Counsel, Product and Digital

• Provide legal support for product development, distribution and sales using an ability to understand, interpret and translate legal, business and technical concepts to provide practical and business-oriented opinions on legal risks and ensure appropriate contractual terms.
• Assess product features, functionalities, and designs, data processing proposals, and other product-related initiatives to identify potential legal issues, protect intellectual property rights, and ensure compliance with contractual commitments and regulatory requirements.
• Draft, review, negotiate and manage commercial contracts, including data supplier and integration agreements, inbound and outbound licenses, technology services agreements, alliance agreements, and supplier agreements.

Legal Counsel, Product and Digital

• Draft, review, negotiate and manage commercial contracts, including inbound and outbound licenses, master services agreements, statements of work, data supplier and integration agreements, technology services agreements, supplier agreements, NDAs, etc..
• Provide legal support for product development, distribution and sales using an ability to understand, interpret and translate legal, business and technical concepts to provide opinions on legal risk and ensure appropriate contractual terms.
• Provide practical and business-oriented legal advice and contract interpretation to internal business teams.
• Develop and implement legal templates, playbooks, and best practices to streamline contract processes and enhance efficiency.
• Manage and resolve contract disputes and provide support for litigation matters as needed.
• Assist in the development and delivery of legal training to internal stakeholders.

Senior Legal Counsel, Commercial

Manager

• The Brand Senior Manager is a forward-thinking marketing leader responsible for developing and executing brand strategies for Nielsen across audiences and customer touchpoints.
• Reporting to the Director of Global Brand Strategy, this role drives key brand initiatives in the US & Global markets as part of the integrated marketing process, and ensures the brand is perceived with consistency as the authoritative leader in the media and content measurement industry.
• Serve as a leader for Nielsen’s brand initiatives, narratives and relevance across key campaigns in sports and culture.
• Set and execute a brand calendar roadmap for Nielsen.
• Drive a customer-centric strategy to address complex global business, customers, and industry opportunities, ensuring the brand initiatives support business objectives.
• Drive integrated marketing efforts that engage, collaborate and align internal teams and external stakeholders in the US and globally.

Senior Brand Manager

Solutions Engineer

• Engage directly with clients to understand their needs
• Define and propose optimal planning solutions
• Collaborate internally on client proposals
• Develop and present compelling pitches
• Manage the full consultative sales cycle
• Mentor and guide junior colleagues

Senior Solutions Consultant – Pre-Sales

Sales

• Hands-on coaching and mentorship to elevate a junior team
• Assess team structure and go-to-market strategy
• Drive a 'speed to lead' culture aiming for multiple closed deals per week
• Shift the team to a proactive 'hunting' mindset
• Self-sufficient problem solving with Nielsen’s data and products
• Collaborate cross-functionally with Marketing and Product/IT

Agency Sales Manager

Social Media Manager

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