NewRocket

Account Executive

• Create strategic business plans outlining how you will manage sales and develop business within the region, including designing innovative marketing events
• Develop relationships with key C-suite personas (e.g., CFO, CIO, COO, CDO) across a broad range of product lines.
• Lead and orchestrate account strategy by mapping client relationships and leveraging a diverse virtual team (Solutions Consultants, Solutions Specialists, Customer Success resources, Partners, and Marketing).
• Act as a trusted advisor by understanding your customers' unique business challenges and advising on how ServiceNow solutions can enhance their IT and business roadmaps.
• Collaborate with internal specialists and support teams to ensure the right resources are engaged at the right time to close deals effectively.
• Continuously build a healthy pipeline by identifying and qualifying opportunities in your territory.
• Perform cost-benefit analysis of existing and potential customers
• Become a front line, SME (subject matter expert), on all ServiceNow products and solutions, including attend classes, certifications and seminars related to industry, services, and products.
• Contact regular and prospective customers to understand their business needs and communicate ways in which ServiceNow solutions can help
• Monitor market conditions, product innovations, competitors' products, prices, and sales.
• Prepare sales budgets and reports, keep sales records, present to key leadership and stakeholders, including providing biweekly forecast.

Account Executive – Northeast, TMT

Product Manager

• Drive the market launch and IP roadmap of innovative AI-powered solutions collaborating with sales, marketing, consulting and development.
• Work closely with the Agentic AI COE Leader.
• Understand competitive market intelligence and conduct research to inform AI roadmap and features.
• Define product requirements and roadmaps in partnership with cross-functional teams for customer impact.
• Support COE Leader in assessing AI innovation opportunities across industries.
• Identify use cases where agentic AI can enhance and/or orchestrate enterprise workflows.
• Develop ROI models and frameworks for realizing value of AI offerings and solutions.
• Collaborate with sales, design, engineering, data science, and ServiceNow teams to deliver AI capabilities.
• Manage product lifecycle from ideation to launch with an emphasis on usability and performance.
• Stay informed on emerging trends in agentic AI, LLMs, and enterprise automation.

Account Executive

Account Executive – Northeast, TMT

Product Manager, Agentic AI