Account Manager, German-speaking – High Tech
Concentrix
Deal Desk Analyst, Sales Operations
NewRocket
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Actively engage in strategic proposals and SOWs to support the needs of the business
- Review open cases, finalize SOWs, and handle escalations
- Collaborate with analysts, Sales and Pre-sales to establish priorities based on forecasts
- Stay up to date on standard language, processes, financial objectives, and terms
- Develop SOWs and corresponding documents including project background, objectives/outcomes/deliverables, implementation methods, timelines, and staffing
- Manage and prioritize activities and process workflow for proposals
- Coordinate with SMEs, Delivery, Sales Management, Product, Legal, and Deal Governance to document solution standards for contracting
- Spot and communicate risks in proposals and contracts
- Coordinate approvals with Sales, Finance and Legal for pricing and non-standard language
- Manage deadlines and target dates for information gathering, writing, review, and approval; enter and monitor tracking data
- Help maintain Data integrity in Salesforce
Requirements
- Detail oriented and highly organized
- Ability to communicate and solve complex challenges
- Communication
- Critical Thinking
- Self-starter
- Understands that documents like legal SOWs and proposals create lasting impressions for customers
- Experience working with Sales, Delivery, Legal, Finance, and Product teams
- Familiarity with Salesforce (help maintain data integrity)
