Junior Project Manager
Welocalize
Bilingual Collections Specialist
New Frontier Immigration Law
contract
Posted on:
Origin: • 🇲🇽 Mexico
Visit company websiteSalary
💰 MX$16,000 - MX$18,000 per month
Job Level
JuniorMid-Level
About the role
- Monitor and manage accounts receivable to ensure timely payment of outstanding debts.
- Review and analyze aged receivables and determine appropriate collection action.
- Initiate collection efforts by phone, email, and mail to delinquent accounts.
- Maintain accurate and up-to-date records of all collection activity.
- Negotiate payment arrangements and settlements with customers.
- Provide customer service and support; respond to inquiries and resolve disputes.
- Collaborate with customer service and sales to resolve issues and improve collections process.
- Prepare and present regular reports on collections activity, aging reports, and trends analysis.
- Identify areas for improvement and develop/implement solutions to increase collections efficiency.
Requirements
- Bilingual Spanish and English required.
- High school diploma or equivalent (some college coursework in accounting, finance, or related field preferred).
- Minimum of 2 years of experience in collections or accounts receivable management.
- Strong negotiation and communication skills (verbal & written).
- Excellent problem-solving and analytical skills.
- Ability to work collaboratively with other teams and departments.
- Proficiency in Microsoft Office and collections software.
- Attentiveness to details, emotional intelligence, time management, creativity, and customer-focused mindset.
