New Era Technology

Graphics Designer

• Maintain a high bar for visual craft, ensuring consistency and quality across design initiatives.
• Translate product direction into high-quality, intuitive, elegant interfaces.
• Execute visual design across various outputs, from apps to storytelling decks.
• Communicate design rationale effectively to internal partners.
• Create engaging, innovative interfaces balancing aesthetics with usability.

Senior Visual Designer – Innovation

Technical Project Manager

• Overseeing key client engagements, ensuring projects are delivered on time, within scope, and within budget
• Establishing timelines, delegating tasks, monitoring progress, and preparing comprehensive reports for senior leadership
• Direct collaboration with clients to ensure alignment with project objectives and contractual parameters
• Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure performance using appropriate project management tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and relevant stakeholders
• Perform risk management to minimize potential risks
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels

Solutions Engineer

• Engage with the sales team as the product expert and as an integral part of the sales process.
• Fluidly discuss Video Surveillance, Access Control and Intrusion systems and services with the sales team and customers who have a wide range of knowledge and experience.
• Review data to determine material and labor requirements for assigned projects; often related to but not limited to Video Surveillance, Access Control and Intrusion Detection systems.
• While following department processes, gather and compile information in order to create estimates for customers
• Develop Bill of Materials for assigned projects: work with internal purchasing department and manufacturers for lowest cost pricing, compute cost factors and prepare estimates.
• Write comprehensive scope of work and formal proposals
• Attend internal and external meetings and participate in the respective project kick-off meetings for assigned work.
• Consult with assigned internal customers, vendors, sales or other individuals to discuss and formulate estimates and resolve issues for assigned customer projects.
• Assist Operations personnel with understanding agreements and bid figures for assigned projects.
• Act as the subject matter expert in a technical capacity for assigned projects.
• Manage multiple tasks related to assigned customer with a sense of urgency and in a timely manner with accuracy.

Physical Security Solutions Engineer

• Design comprehensive physical security architectures mainly including video surveillance (CCTV/IP cameras), access control systems, and intrusion detection.
• Develop logical and physical security system designs that align with customer risk profiles, regulatory requirements, and facility constraints.
• Produce architecture diagrams, Bills of Materials (BOMs), Statements of Work (SOWs), and technical proposals for customer approval.
• Partner with Account Executives to scope opportunities, assess customer needs, and position value‑driven physical security solutions.
• Deliver solution demonstrations, proof‑of‑concepts (POCs), and technical presentations to both technical and executive stakeholders.
• Clearly communicate complex physical security concepts to audiences with varying levels of technical expertise.
• Provide architectural oversight during installation, commissioning, and acceptance testing of physical security systems.
• Act as the technical escalation point for complex integration, performance, or interoperability issues.
• Collaborate with internal delivery teams and third‑party integrators to ensure solution integrity and design adherence.
• Evaluate and recommend security hardware and software platforms, ensuring best‑fit solutions for customer and organizational needs.
• Stay current on emerging physical security technologies, standards, and threats.
• Contribute to the development of design standards, reference architectures, and reusable solution templates.
• Coordinate with IT, Facilities, Network, and Cybersecurity teams to ensure secure, resilient, and scalable system integration.
• Support internal enablement by assisting with training, best practices, and peer reviews.

Physical Security Solution Architect

Field Engineer

• Participates in system deployment project for established service area, by delivering installation, startup and/or commissioning support services.
• Provides onsite support by assisting in fault isolation of electro-mechanical systems.
• Identifies necessary parts to resolve customer equipment failures.
• Responds onsite to dispatches, within required timeframe as specified in customer service level agreements (SLAs), for scheduled and unscheduled services requests.
• Serves the department by participating in the development of service bulletins, procedures, process improvements and other collateral duties as required.
• Maintains accurate customer service records and reports within the Case Management System/CRM.
• Contributes to the creation of Knowledge Articles and other technical-related documentation.
• Serves as a resource to sales personnel for assigned service area.
• Recommends improvements to manuals, operational processes and procedures as needed.
• Contributes to training course content development and provides training to customers and other field service personnel, as required.
• Maintains knowledge of new products.
• Other duties as assigned.

Field Service Technician – Data Center Cooling

Engineer

• Convert mainframe batch jobs (JCL) to PowerShell scripts for Azure.
• Configure and automate nightly, weekly, and monthly batch jobs in Azure.
• Set up logging, monitoring, and alerting using Azure tools (e.g., App Insights).
• Ensure secure storage of secrets and credentials (Azure Key Vault).
• Optimize batch job performance (concurrency, multi-threading, thread safety).
• Discover and document business requirements for batch jobs.
• Collaborate with business stakeholders to clarify technical and operational expectations.
• Develop and maintain PowerShell modules, including code signing and security practices.
• Rapidly learn mainframe concepts as needed for migration.
• Participate in daily standups, sprint planning, and troubleshooting sessions.
• Work with cross-functional teams (front-end, back-end, database, mainframe experts).

Azure Mainframe Migration Engineer

Infrastructure Engineer

• Design, implement, and manage robust Azure infrastructure solutions, including compute, networking, storage, and security components.
• Deploy and maintain Infrastructure as Code (IaC) using tools such as ARM, Bicep, Terraform, and Azure DevOps pipelines.
• Optimize infrastructure for performance, availability, and cost, ensuring alignment with the Microsoft Well-Architected Framework.
• Architect and implement end-to-end DR solutions leveraging Azure Site Recovery, Azure Backup, and DRaaS models.
• Define and enforce RTO/RPO objectives, failover/failback procedures, and test plans.
• Configure cross-region replication, paired-region resilience, and failover routing using Azure Traffic Manager and Front Door.
• Integrate ASR and Azure Backup with Azure Monitor, Log Analytics, and Automation Accounts for proactive monitoring and alerting.
• Maintain and automate DR runbooks, documentation, and IaC repositories in Azure DevOps or Git.
• Lead DR drills, validation, and continuous improvement of DR processes.
• Implement governance, security, and compliance through Azure Policy, Blueprints, and RBAC.
• Conduct regular security audits, vulnerability management, and ensure compliance with regulatory requirements.
• Support advanced networking (hub-and-spoke, hybrid connectivity) and identity/access management (AAD, RBAC, AD sync, MFA).
• Automate deployments, patching, and monitoring using Azure DevOps, PowerShell, or Bash scripting.
• Collaborate with development and DevOps teams for CI/CD and environment management.
• Drive observability improvements by ensuring comprehensive logging and telemetry.
• Lead real-time incident resolution, perform Root Cause Analysis (RCA), and participate in on-call rotation.
• Provide escalation support during DR events and critical incidents.
• Document recurring issues and resolutions, contributing to a shared knowledge base.

Senior Azure Infrastructure Engineer – Disaster Recovery Enablement

Human Resources

• Serves as the day-to-day functional lead for onshore and offshore HR Generalists / Coordinators, providing direction, task assignment, and operational guidance.
• Reviews and approves HR Generalists / Coordinators work product to ensure accuracy, consistency, and compliance with company policies and procedures.
• Conducts weekly team meetings to monitor task completion, address open items, and provide guidance and support.
• Acts as the first-level escalation point for all HR Generalists / Coordinators questions and issues, including nonroutine matters, routing appropriately when resolution requires higher-level authority.
• Expected to serve as the first and primary resolution point for nonroutine HR questions and issues, independently researching and resolving matters before escalation, and escalating only when issues require compliance, legal, or director-level judgment.
• Supports the onboarding and development of new HR Generalists / Coordinators team members.
• Performs and oversees routine and nonroutine HR functions across the employee life cycle including onboarding, offboarding, position changes, compensation actions, and leaves of absence.

Senior HR Generalist

Product Designer

• Deliver excellence by upholding a high bar for design craft, strategic thinking, and execution.
• Define the mood, tone, look, and feel for future products and translate them into high-quality prototypes.
• Elevate visual design standards across various outputs, from consumer-facing apps to patient-journey storytelling.
• Provide thought leadership to ensure the organization stays ahead of emerging technologies and trends.
• Present and persuasively communicate design rationale to stakeholders at all levels.
• Craft engaging interfaces balancing aesthetics with usability across platforms like web, mobile, and kiosk.
• Develop strong visual identities and early-stage experiences from scratch to spark excitement and alignment.
• Connect teams to possible futures through artifacts ranging from paper sketches to polished interfaces.