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Senior HR Generalist
New Era TechnologySenior HR Generalist at New Era Technology overseeing core HR functions and guiding HR Generalists. Leading employee life cycle management and benefits administration within a remote environment.
About the role
Key responsibilities & impact- Serves as the day-to-day functional lead for onshore and offshore HR Generalists / Coordinators, providing direction, task assignment, and operational guidance.
- Reviews and approves HR Generalists / Coordinators work product to ensure accuracy, consistency, and compliance with company policies and procedures.
- Conducts weekly team meetings to monitor task completion, address open items, and provide guidance and support.
- Acts as the first-level escalation point for all HR Generalists / Coordinators questions and issues, including nonroutine matters, routing appropriately when resolution requires higher-level authority.
- Expected to serve as the first and primary resolution point for nonroutine HR questions and issues, independently researching and resolving matters before escalation, and escalating only when issues require compliance, legal, or director-level judgment.
- Supports the onboarding and development of new HR Generalists / Coordinators team members.
- Performs and oversees routine and nonroutine HR functions across the employee life cycle including onboarding, offboarding, position changes, compensation actions, and leaves of absence.
Requirements
What you’ll need- Associate’s or bachelor’s degree in Human Resources, Business Administration, or related field.
- A minimum of five years of human resources-related experience is required, with at least two years in a senior or team lead capacity preferred.
- Demonstrated subject matter expertise in core HR functions including benefits, leave administration, and employee life cycle management
- Working knowledge of federal and state employment laws and regulations, including FMLA, ADA, workers' compensation, and COBRA, with the ability to apply compliance requirements to day-to-day HR operations
- Demonstrated knowledge of employee benefits administration, including Open Enrollment, leave of absence processes, and vendor management
- Proficient with Microsoft Office Suite, including Excel, and HRIS platforms.
- Must be fluent in English.
Benefits
Comp & perks- Full Benefits
- Medical
- Dental
- Vision
- 401K match
- 7 company holidays + generous PTO
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee life cycle managementbenefits administrationleave administrationvendor managementcompliance applicationHR functionstask assignmentoperational guidanceissue resolutiononboarding
Soft Skills
leadershipcommunicationteam managementproblem-solvingguidancesupporttask monitoringescalation managementresearchcollaboration