Netsmart

Accounts Receivable

• Responsible for researching and resolving outstanding balances by following up on claim status
• Manage the end-to-end A/R workflow including billing, payment posting, adjustments, reconciliation, claim follow-up, and resolution
• Ensure timely and accurate submission of claims across commercial, Medicare, Medicaid, and managed care payers
• Conduct detailed review of denied or underpaid claims to determine root causes and corrective actions
• Communicate with insurance carriers via phone, email, fax, and portal correspondence to resolve outstanding issues

RCM Accounts Receivable Specialist

Data Analyst

• Analyze complex data using advanced statistical techniques to inform Health Pivots reporting and product enhancements.
• Identify and leverage new tools, processes, and methodologies to strengthen Health Pivots data models and analytic workflows.
• Acquire, clean, and manage datasets from multiple sources to support Health Pivots platform accuracy and performance.
• Identify trends, patterns, and anomalies that improve Health Pivots’ ability to deliver actionable market and organizational intelligence.
• Build compelling dashboards and visualizations that help clients understand and apply Health Pivots insights.
• Troubleshoot data quality issues, identify root causes, and implement improvements to elevate Health Pivots data integrity.
• Collaborate with business stakeholders to prioritize analytics needs specific to Health Pivots initiatives.
• Support ongoing process improvement efforts to increase the value, efficiency, and scalability of Health Pivots analytics.

Senior Data Analyst – HealthPivots

Consultant

• Collaborate with clients to configure software solutions in pre-production and production environments
• Complete complex system configuration and assist with testing as necessary; ensure proper configuration management and change control processes
• Gather and document business requirements based upon client requirements and known system functionality
• Lead design sessions to uncover interdependencies and design decision impacts using recommended practices
• Responsible for training, coaching, guiding and mentoring Application Analysts and Consultants
• Identify, resolve and report solution status, risks, and issues to client and Netsmart leadership; analyze data to determine configuration readiness
• Develop client relationships and navigate through conflict and complex relationship situations to achieve business objectives
• Identify and execute process improvement opportunities and efficiencies
• Identify and generate documentation for best practices in methodology

Senior Solution Delivery Consultant

Backend Engineer

• Learn and contribute to the design, development, and maintenance of software solutions for the MyAvatar platform
• Write and improve code using Java and .NET, with guidance from experienced engineers
• Participate in code reviews and team meetings to learn best practices and development standards
• Collaborate closely with teammates in an onsite environment
• Build your skills through real-world projects, feedback, and mentorship

Software Engineer – Java, .NET Experience

Manager

• Perform documentation review on medical records to identify clinical elements for accuracy
• Review client information systems for complete and accurate clinical documentation
• Research and provide comments and recommendations on complex or newly issued billing regulations
• Conduct weekly calls with the client to present findings and results of the engagement
• Analyze trends and provide process improvement recommendations for clinical operational processes to improve quality of care and patient outcomes
• Review documentation associated with focused medical reviews and write appeals for denied services
• Provide denial support at the Administrative Law Judge (ALJ) level of appeals
• Participate in cross-team clinical consulting work

Clinical Consulting Manager

Solutions Engineer

• Provide expertise during client engagement to deliver workflow and solution design
• Responsible for guiding clients through current workflows, upgrades, system changes, and ongoing system maintenance
• Act as a primary consultant for the client’s solution troubleshooting
• Cultivate and sustain relationships with clients to provide escalation of issues and solution knowledge
• Seek to resolve escalated problems and issues using solution knowledge and expertise
• Manage client expectations and ensure project delivery meets goals
• Coach, mentor and guide solution teams on recommended methodology practices

Financial Solution Architect

• Assist with post‑implementation system configuration and testing activities following established processes
• Gather and document business requirements with guidance from senior team members
• Participate in design and review sessions to understand configuration decisions and system interdependencies
• Support solution analysis by identifying risks, issues, and configuration readiness
• Partner with senior consultants to help resolve client issues and support ongoing system optimization
• Build and maintain positive client relationships through clear communication and responsiveness
• Contribute to continuous improvement efforts and documentation of best practices
• Learn and apply Netsmart methodologies and post‑implementation support standards

Solution Delivery Consultant – Post Implementation

Business Development Rep

• Develop and execute a strategic business plan to achieve growth and profitability targets and create go to market strategies
• Lead client relationships and the overall product roadmap to increase revenue and client and patient satisfaction
• Build and maintain strong relationships with key stakeholders, including clients, government agencies, community organizations, and healthcare partners
• Collaborate with senior leadership to align business development initiatives with organizational goals and objectives
• Develop and manage the budget and ensure that resources are allocated efficiently and effectively
• Monitor market trends and analyze competitors to identify areas of opportunity
• Prepare and deliver presentations and reports on the status of business development initiatives to senior leadership and stakeholders
• Lead, coach, and mentor the team to ensure their success and growth

Executive Leader – Business Development and Market Strategy

QA Engineer

• Support orientation and training for new associates
• Complete quality assurance processes; document and report findings
• Provide client and reviewer quality communication and resolution
• Test McBee Clinical Review functionality
• Act as an expert resource for reviewer questions