Netsmart

Artificial Intelligence

• Establish and refine requirements for current and future solution development through independently conducting market competitiveness and differentiation research supported by client feedback, non-client and community stakeholders
• Communicate comprehensive solution strategy, plans and roadmaps to key stakeholders utilizing solution management tools and processes
• Manage breadth of inter-related solution roadmaps and scope based on a detailed understanding of needs, interdependencies, requirements and resources
• Influence and engage engineering teams to deliver exceptional features from detailed requirements and prototypes
• Lead strategies to conduct competitive analysis to determine pricing
• Collaboratively develop company wide go-to market plan with Support, Sales, and Marketing
• Partner with solution marketing to define initiatives to create demand within key market verticals and horizontal markets including company think days, sales demonstrations, trade shows, direct marketing, web marketing, and solution training
• Collaborate with UX team members, participate in end-user discovery/shadowing to gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth

Senior Solution Strategist – AI Visionary

Consultant

• Complete complex system configuration and assist with testing as necessary; ensure proper configuration management and change control processes
• Gather and document business requirements based upon client requirements and known system functionality
• Lead design sessions to uncover interdependencies and design decision impacts using recommended practices
• Responsible for training, coaching, guiding and mentoring Application Analysts and Consultants
• Identify, resolve and report solution status, risks, and issues to client and Netsmart leadership; analyze data to determine configuration readiness
• Develop client relationships and navigate through conflict and complex relationship situations to achieve business objectives
• Identify and execute process improvement opportunities and efficiencies
• Identify and generate documentation for best practices in methodology

Senior Solution Delivery Consultant – Post Implementation

QA Engineer

• Supports Netsmart’s clinical quality operations
• Leads reviewer training
• Ensures quality through audits
• Acts as a key resource in resolving client and reviewer questions
• Maintains high-quality clinical outcomes
• Completes quality assurance processes
• Documents and reports findings
• Tests McBee Clinical Review functionality
• Identifies and communicates quality concerns to QA leadership

Senior Solution Strategist – AI Visionary

Senior Solution Delivery Consultant – Post Implementation

QA Reviewer