Solution Strategist, Collection Automation – Patient Access & Revenue Cycle Strategy

Netsmart

Solution Strategist for healthcare technology at Netsmart. Blending healthcare workflow expertise with product strategy to shape market-relevant solutions.

Posted 6/30/2026full-timeOverland Park • Kansas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Help define the vision, strategy, and functional direction for collection automation and patient access-related solutions.
Shape and communicate solution strategy, roadmaps, and priorities across key stakeholders.
Conduct market research, competitive analysis, client discovery, and stakeholder interviews to identify current and future solution needs.
Translate healthcare workflow challenges into clear business requirements, user stories, acceptance criteria, and functional priorities.
Partner closely with Engineering to manage roadmap scope, define requirements, review prototypes, and support timely solution delivery.
Use data, analytics, client feedback, and market insights to identify opportunities for innovation and competitive differentiation.
Collaborate with Sales, Marketing, Support, and Client teams to support go-to-market strategy, product positioning, solution training, release content, and sales enablement.
Serve as a voice of the market and client, ensuring solutions are practical, scalable, and aligned to the needs of healthcare organizations.

Requirements

What you’ll need

Bachelor’s degree or equivalent relevant experience.
3+ years of healthcare software consulting, healthcare IT, product strategy, solution strategy, or solution functionality experience.
Experience with patient access workflows in a physician practice and/or acute care setting.
2+ years of software-related project experience.
Experience writing, reviewing, or applying requirements, user stories, acceptance criteria, or functional specifications.
Strong communication skills with the ability to work cross-functionally with Product, Engineering, Sales, Support, Marketing, and client-facing teams.
Ability to research, analyze, prioritize, and clearly communicate solution needs and requirements.
Experience building trusted relationships with internal stakeholders and external clients.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible working hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Business RequirementsUser StoriesAcceptance CriteriaFunctional SpecificationsMarket ResearchCompetitive AnalysisData AnalyticsSolution DeliveryProject ManagementSolution Training

Soft Skills

Strong CommunicationRelationship BuildingCollaborationAnalytical ThinkingPrioritization

Certifications

Bachelor’s Degree