Solution Architect – Post Implementation

Netsmart

Solution Architect delivering value through designing and guiding implementation of healthcare solutions at Netsmart. Engaging with clients to ensure alignment with business objectives and industry standards.

Posted 7/1/2026full-timeRemote • Kansas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide expertise during client engagement to deliver workflow and solution design to achieve defined benefits.
Responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance.
Act as a primary consultant for the client’s solution troubleshooting, consultation, and knowledge transfer.
Cultivate and sustain relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support.
Seek to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance or testing.
Manage client expectations and ensure project delivery meets goals of engagement.
Coach, mentor and guide solution teams on recommended methodology practices.

Requirements

What you’ll need

Bachelor's degree or equivalent relevant work experience
At least 4 years of health care information technology implementation or consulting working experience
At least 2 years of Electronic Health Record solution work experience
At least 1 year of project management experience
Ability to communicate effectively with technical, clinical and operational teams
Ability to document and present architecture concepts, often narrowing complex ideas to a single overview
Ability to build strong client relationships and deliver client-centric solutions
Ability to make sense of complex, high quantity and sometimes contradictory information to effectively solve problems

Benefits

Comp & perks

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals.
We celebrate diversity and are committed to creating an inclusive environment for all associates.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Workflow DesignSystem ChangesEnhancementsDocumentationArchitecture Concepts

Soft Skills

Effective CommunicationProblem SolvingCoachingMentoring

Certifications

Bachelor's Degree