Business Solution Architect – Post Implementation

Netsmart

Business Solution Architect focusing on financial solutions and system implementation in healthcare. Expert in revenue cycle workflows and client relationship management post-implementation.

Posted 6/20/2026full-timeOverland Park • Kansas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide expertise during client engagement to deliver workflow and solution design to achieve defined benefits.
Responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance.
Act as a primary consultant for the client’s solution troubleshooting, consultation, and knowledge transfer
Cultivate and sustain relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support.
Seek to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance or testing.
Manage client expectations and ensure project delivery meets goals of engagement.
Coach, mentor and guide solution teams on recommended methodology practices

Requirements

What you’ll need

Bachelor's degree or equivalent relevant work experience
At least 4 years of health care information technology implementation or consulting working experience
At least 2 years Electronic Health Record solution work experience
At least 1 year of project management experience
Ability to communicate effectively with technical, clinical and operational teams
Ability to document and present architecture concepts, often narrowing complex ideas to a single overview
Ability to build strong client relationships and delivering client-centric solutions
Ability to make sense of complex, high quantity and sometimes contradictory information to effectively solve problems

Benefits

Comp & perks

Equal employment and advancement opportunities to all individuals
Celebrating diversity and creating an inclusive environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Electronic Health Recordproject managementworkflow designsolution designsystem maintenancetroubleshootingconsultationknowledge transferimplementationhealth care information technology

Soft Skills

client relationship managementproblem solvingcommunicationcoachingmentoringexpectation managementconsultative skillscollaborationadaptabilitycritical thinking

Certifications

Bachelor's degree