Lead the full software development lifecycle (SDLC) for CRM, Helpdesk, Customer Portal and enterprise application projects, ensuring on-time, quality delivery
Architect and customize business applications to align with organizational goals, leveraging C#, Javascript, and SQL
Oversee system integrations, including APIs, middleware, and data flows, to ensure seamless cross-platform connectivity
Manage and mentor development teams, fostering an Agile culture and ensuring delivery of secure, scalable, and efficient solutions
Partner with business stakeholders to capture requirements, prioritize initiatives, and align technology with strategic objectives
Direct cloud and on-premises migrations, with a focus on performance, security, and compliance
Implement advanced reporting and analytics solutions with Power BI or Tableau to provide actionable business insights
Drive innovation through AI and automation initiatives to enhance decision-making and optimize workflows
Monitor KPIs, budgets, and project progress, providing transparent updates and recommendations to executive leadership
Manage large-scale CRM and custom development initiatives (Creatio strongly preferred)
Requirements
7+ years in application development and systems integration
3+ years in a leadership role
Proven ability to manage and deliver complex, high-impact, cross-functional custom development projects
Advanced proficiency in data visualization and BI tools (e.g., Power BI, Tableau)
Proven experience with large custom development and CRM platforms; Creatio experience strongly preferred
Hands-on expertise in C#, JavaScript, SQL, business intelligence reporting, and AI-driven solutions
Proficiency in application customization, API development, and third-party integrations (REST/SOAP/middleware)
Exceptional interpersonal skills with the ability to build trust and influence at all levels
Demonstrated ability to navigate competing priorities in a fast-paced, matrixed environment
Bachelor's degree in computer science, Information Systems, or related field; PMP or Scrum Master certification a plus
Benefits
Health and Welfare (Medical, Dental, Vision)
Accident, Critical Illness, and Hospital Indemnity
Employee Assistance Program (EAP)
Life and AD&D Insurance
Short- and Long-Term Disability Insurance
Flexible Spending Accounts
Transportation and Parking Accounts
Health Savings Accounts (with company contribution)
Retirement Planning (401k with matching contribution)
Legal Benefits
Identity Theft Protection
Pet Insurance
Wellness Program Offerings
Paid Time Off, accrued per pay period based on years of service starting at 15 days annually
8 Paid Holidays per year, including 1 floating holiday
Eligible for bonus in accordance with the terms of the Company's plan
Applicant Tracking System Keywords
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