Net at Work

Functional Consultant, Sage X3

Net at Work

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $95,000 - $125,000 per year

Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Plan, design, develop, and launch efficient information and operations systems in support of core organizational functions.
  • Conduct analysis of client business processes and functional requirements and prepare documentation to communicate and validate information.
  • Analyze data, evaluate existing application products, and recommend efficient, cost-effective solutions that support client business processes and functional requirements.
  • Document functional requirements, workflow, and system specifications and identify integration points.
  • Deliver projects in a defined area; ensure projects are completed at or ahead of schedule, managed to budget, and meet/exceed client expectations.
  • Work with clients throughout system testing and product acceptance phases to ensure quality and customer satisfaction.
  • Support sales team with estimate and proposal generation, performing demos, and responding to customer Pre-sales requests.
  • Manage and support relationships and install products for existing clients, including upgrades, reports, and problem resolution.
  • Promote value billing and efficiency in service delivery.
  • Develop subject matter expertise on Sage X3 and serve as an escalation point for implementation issues.
  • Apply technical and business knowledge to analyze client requirements, perform gap analysis, and recommend solutions including customization, third-party products, or process changes.
  • Complete required training regarding product versions, updates, and changes.
  • Develop technical and industry-specific knowledge and keep up to date with industry trends and technology solutions.
  • Share knowledge with peers and clients, raise critical issues, suggest process improvements, and maintain positive client/partner relationships.

Requirements

  • Bachelor's degree in computer science, information technology, quality assurance or equivalent work experience required.
  • Advanced degree preferred.
  • 5+ years of Sage X3 ERP implementation or implementation of similar ERP solutions (Epicor, Infor, Syspro, Chempax, Workday, ProcessPRO, MS Dynamics).
  • Must have experience implementing ERP solutions within Distribution Manufacturing.
  • Experience working with Bills of Materials, scheduling, Shipping, EDI Integrations, etc.
  • A consulting background with a record of delivering complex software solutions within defined timeframes and budgets.
  • Strong business expertise, a keen understanding of business needs, and the ability to ensure technical solutions, strategies, and practices, and deliver business and customer value.
  • Experience translating business requirements into solution specifications.
  • Experience leading requirements definition and design sessions through use of interviews, surveys, user workshops, product/prototype demos, etc.
  • Successful track record of delivering on agreed-upon business objectives and performance on key metrics.
  • Ability to effectively document business and technical designs.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.
  • Strong relationship and social skills with the ability to build and manage a strategic external industry network.
  • This is a remote role that will require a minimum of 50% travel to client locations in the US.
  • This job may require access to customer information, systems, and/or premises and may require customer approval for such access.
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