Salary
💰 $95,000 - $125,000 per year
About the role
- Plan, design, develop, and launch efficient information and operations systems in support of core organizational functions.
- Conduct analysis of client business processes and functional requirements and prepare documentation to communicate and validate information.
- Analyze data, evaluate existing application products, and recommend efficient, cost-effective solutions that support client business processes and functional requirements.
- Document functional requirements, workflow, and system specifications and identify integration points.
- Deliver projects in a defined area; ensure projects are completed at or ahead of schedule, managed to budget, and meet/exceed client expectations.
- Work with clients throughout system testing and product acceptance phases to ensure quality and customer satisfaction.
- Support sales team with estimate and proposal generation, performing demos, and responding to customer Pre-sales requests.
- Manage and support relationships and install products for existing clients, including upgrades, reports, and problem resolution.
- Promote value billing and efficiency in service delivery.
- Develop subject matter expertise on Sage X3 and serve as an escalation point for implementation issues.
- Apply technical and business knowledge to analyze client requirements, perform gap analysis, and recommend solutions including customization, third-party products, or process changes.
- Complete required training regarding product versions, updates, and changes.
- Develop technical and industry-specific knowledge and keep up to date with industry trends and technology solutions.
- Share knowledge with peers and clients, raise critical issues, suggest process improvements, and maintain positive client/partner relationships.
Requirements
- Bachelor's degree in computer science, information technology, quality assurance or equivalent work experience required.
- Advanced degree preferred.
- 5+ years of Sage X3 ERP implementation or implementation of similar ERP solutions (Epicor, Infor, Syspro, Chempax, Workday, ProcessPRO, MS Dynamics).
- Must have experience implementing ERP solutions within Distribution Manufacturing.
- Experience working with Bills of Materials, scheduling, Shipping, EDI Integrations, etc.
- A consulting background with a record of delivering complex software solutions within defined timeframes and budgets.
- Strong business expertise, a keen understanding of business needs, and the ability to ensure technical solutions, strategies, and practices, and deliver business and customer value.
- Experience translating business requirements into solution specifications.
- Experience leading requirements definition and design sessions through use of interviews, surveys, user workshops, product/prototype demos, etc.
- Successful track record of delivering on agreed-upon business objectives and performance on key metrics.
- Ability to effectively document business and technical designs.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Experience working in a team-oriented, collaborative environment.
- Strong relationship and social skills with the ability to build and manage a strategic external industry network.
- This is a remote role that will require a minimum of 50% travel to client locations in the US.
- This job may require access to customer information, systems, and/or premises and may require customer approval for such access.