Customer Success Manager
Clarium
ERPOracle
ERP Project Coordinator
i-Tech Support, Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Junior
Tech Stack
ERP
About the role
- Assist with planning, coordinating, and executing Acumatica ERP implementation projects.
- Support the Project Manager with scheduling, documentation, and communication.
- Track project deliverables and update timelines.
- Serve as a secondary point of contact for clients.
- Prepare project status reports and maintain dashboards.
- Document project risks and escalate as necessary.
- Assist in user acceptance testing and quality assurance checks.
- Participate in post-implementation reviews and continuous improvement efforts.
- Monitor timelines, support cross-functional teams, and help maintain high levels of client satisfaction.
- Work closely with the Project Manager in a client-facing environment.
Requirements
- US Citizens or authorized to work in the U.S only, no international candidates will be considered.
- Bachelor’s degree in Business Administration, Information Technology, or related field.
- 1–3 years of experience in a project coordination or junior project management role.
- Familiarity with project management methodologies (Agile, Waterfall, or hybrid).
- Working knowledge of Microsoft Office Suite and project tracking tools.
- Experience with ERP systems, ideally Acumatica, is a plus.
- Strong organizational and communication skills.
- Detail-oriented with good documentation habits.
- Comfortable working in team-based environments.
- Ability to manage multiple priorities effectively.
- Professional, positive, and customer-focused attitude.
- Must be able to complete assignments in a timely manner.
- Maintain superior customer satisfaction scores.
