i-Tech Support, Inc.

Chief Technology Officer

• Initiate and manage MSP client relationships through onboarding and ongoing engagements
• Establish and lead client steering committees and conduct Quarterly Business Review (QBR) meetings
• Create and present technology roadmaps and budgets aligned with business goals
• Follow established Business Alignment (BA) processes and ensure smooth inter-departmental coordination
• Use MSP tools for visibility, reporting, and management of client environments
• Educate clients on cyber-risk management and implement strategies for protection
• Maintain transparent communication with clients and internal teams

vCIO – Virtual Chief Information Officer