vCIO – Virtual Chief Information Officer
i-Tech Support, Inc.
full-time
Posted on:
Location Type: Office
Location: Ocoee • Florida • United States
Visit company websiteExplore more
Job Level
About the role
- Initiate and manage MSP client relationships through onboarding and ongoing engagements
- Establish and lead client steering committees and conduct Quarterly Business Review (QBR) meetings
- Create and present technology roadmaps and budgets aligned with business goals
- Follow established Business Alignment (BA) processes and ensure smooth inter-departmental coordination
- Use MSP tools for visibility, reporting, and management of client environments
- Educate clients on cyber-risk management and implement strategies for protection
- Maintain transparent communication with clients and internal teams
Requirements
- Bachelor’s degree or equivalent experience
- Certifications or demonstrated expertise in technology
- Understanding ROI, P&L, TCO, and business models
- Achievement of goals with strong client satisfaction and leadership
Benefits
- We offer comprehensive medical, dental, and vision insurance with competitive plan options
- We provide basic life insurance and long-term disability for all our employees
- 401k program with employer match to help you invest in your future
- Paid parental leave to support you and your family
- 22 paid days off (15 PTO + 7 National Holidays)
- Company issued laptop
- Company paid training as necessary
- Opportunities for professional development and growth
- Access to cutting-edge technology and resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cyber-risk managementtechnology roadmapsbudgetingBusiness Alignment processesreportingclient environment management
Soft skills
client relationship managementleadershipcommunicationinter-departmental coordinationclient satisfaction
Certifications
Bachelor’s degreetechnology certifications