Outside Sales

• The MRP Field Inspector & Sales Specialist is a hybrid role that combines sales responsibilities with in-field inspections for a premium insurance carrier partner. This position is responsible for driving MRP business by managing assigned claims from initial field assignment through the end of the production process. The role requires strong customer service, technical inspection skills, and the ability to maintain clear and consistent communication with homeowners, property managers, vendors, and internal teams.
• Essential Functions
• Sales & Claim Management
• Actively pursue sales of assigned claims via the managed repair program.
• Track sales activity and meet revenue goals.
• Maintain good working relationships with program vendors.
• Obtain signed contracts and collect insurance payments, including deductible amounts.
• Inspection & Field Work
• Conduct thorough on-site inspections assigned by the MRP Manager or program.
• Utilize technology effectively for documentation, measurements, and photo capture.
• Perform final inspections to ensure job sites are clean, materials removed, and all fasteners cleared.
• Identify geometric shapes, calculate total area, and take precise measurements.
• Maintain up-to-date knowledge of specialty roofing materials (tile, slate, wood, etc.).
• Customer Service & Communication
• Stay in regular communication with homeowners throughout the claims process via email, text, or phone.
• Engage professionally with homeowners and property managers to assess needs and build trust.
• Obtain customer satisfaction signatures after project completion
• Documentation & CRM Management
• Accurately complete and file all paperwork.
• Maintain daily updates in the company CRM, including signed contracts, photos, and progress notes.
• Ensure timely completion of assigned tasks and compliance with claim flow processes.
• Other Duties
• Support departmental process execution and improvement.
• Travel to other assigned markets as needed (up to 75%).
• Perform other duties as assigned.

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