Public Policy Manager
Persona
Lead Change Manager – Quote-to-Cash, Q2C / Order-to-Cash, O2C
Providge Consulting
contract
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
ERPOracle
About the role
- Contract Change Lead to support HR and Finance Transformation initiative.
- Lead and manage contract-related changes within the Q2C/O2C processes to ensure seamless transition and alignment with the broader transformation strategy.
- The ideal candidate will bring expertise in change management, contract lifecycle management, and process optimization to drive operational efficiency and enhance stakeholder engagement.
- Develop and execute change management strategies specific to Q2C/O2C contract changes, ensuring alignment with HR and Finance Transformation objectives.
- Lead stakeholder engagement activities, providing guidance and communication to ensure awareness, readiness, and adoption of contract changes.
- Collaborate with cross-functional teams, including Finance, HR, Legal, Sales, and IT, to identify contract impacts and develop mitigation strategies.
- Analyze current contract processes and identify opportunities for improvement, automation, and standardization.
- Work closely with business leaders to ensure contract changes align with compliance, regulatory, and financial reporting requirements.
- Develop training materials, communication plans, and support resources to facilitate the smooth adoption of new processes and systems.
- Monitor and assess the impact of contract changes, providing insights and recommendations to leadership for continuous improvement.
- Act as the key liaison between business stakeholders and technical teams to ensure the successful implementation of contract-related process enhancements.
Requirements
- 8+ years of experience in Change Management, Business Process Transformation, or Contract Management within Q2C/O2C processes.
- Strong background in HR and Finance Transformation initiatives.
- Experience leading large-scale, complex, transformational change.
- Experience working with a highly distributed workforce.
- Ability to flex between strategy and execution.
- A team player, who can build relationships, trust, and credibility quickly.
- Comfort in working with team members at all levels - from senior leadership to frontline team members.
- Ability to tailor messaging/presentation style according to audience.
- Flexibility to adapt to changing timelines and priorities.
- Deep understanding of contract lifecycle management, revenue recognition, and compliance requirements.
- Experience with Q2C/O2C processes and related technologies, including how different systems interact and impact business functions.
- Proven ability to develop and execute change management frameworks (e.g., PROSCI, ADKAR, or equivalent).
- Excellent stakeholder management, communication, and facilitation skills.
- Ability to navigate complex contract structures and drive alignment among multiple business units.
- Experience with ERP and CRM systems (e.g., SAP, Oracle, Salesforce) is a plus.
- PROSCI certified, or equivalent years of experience and comfort working with different change methodologies.
