Product Manager

• Ownership of NCC’s data and analytics product roadmap
• Identify, validate, and launch new data and analytics offerings that create meaningful differentiation and dealer value
• Own bureau relationships and position strategic foundation for innovation and differentiation
• Maintain a continuous view of the market, competitive landscape, and emerging offerings to inform strategy and strengthen positioning
• Drive the transition from data consumption to intelligence-driven products and insights
• Develop and maintain a clear, forward-looking data product roadmap aligned to business goals
• Identify new product opportunities through customer discovery, market analysis, and data insights
• Maintain a strong, ongoing view of the competitive landscape, market trends, and emerging offerings to inform product positioning and strategy
• Validate concepts directly with customers and stakeholders before scaling
• Lead the end-to-end product lifecycle: ideation → validation → build → launch → iteration
• Partner with product and engineering teams to build scalable, high-impact data products
• Work closely with sales to ensure strong product-market fit and commercialization
• Define and drive pricing, packaging, and monetization strategies for new offerings
• Continuously evaluate performance and refine the roadmap based on adoption, usage, and revenue impact

Senior Product Manager – Data & Analytics

Insurance

• Handle inbound inquiries from prospective Medicare clients
• Conduct outbound calls to follow up on leads and marketing campaigns
• Present Medicare educational and sales seminars to prospective clients
• Educate clients on Medicare Advantage, Medicare Supplement, and Prescription Drug Plans
• Schedule appointments and complete plan enrollments
• Build rapport and maintain strong client relationships
• Accurately document client interactions within CRM systems
• Meet daily call activity and sales performance goals
• Stay current on Medicare regulations, carrier products, and compliance requirements
• Provide exceptional customer service

Medicare Insurance Agent

Human Resources

• Maintain accurate and compliant employee records, ensuring adherence to all federal, state, and local employment laws
• Conduct periodic audits of HR data, benefits, and employment practices
• Manage unemployment claims, employment verification, workers’ comp coordination, and multi-state compliance-related documentation
• Maintain and update employee handbook, policies, and procedures
• Administer employee benefits programs and serve as the primary point of contact for benefit-related inquiries
• Reconcile benefit enrollments with carrier billing and resolve discrepancies
• Support annual open enrollment, including development of employee-facing materials
• Serve as BambooHR system administrator, ensuring data accuracy and identifying process improvements
• Generate and fulfill HR data requests and reporting needs
• Support process standardization and documentation in alignment with EOS core processes
• Support recruiting operations, including job postings, interview coordination, and candidate communication
• Execute structured onboarding and offboarding processes to ensure consistency and compliance
• Respond to employee inquiries and address issues professionally, applying company policy and sound judgment
• Document, maintain, and improve HR processes in alignment with EOS principles
• Identify opportunities to increase efficiency, clarity, and scalability across HR functions

Human Resources Generalist

Account Executive

• Generate new business through daily outbound prospecting (calls, email, social)
• Break into dealerships and engage GMs, Dealer Principals, and ownership groups
• Run structured discovery and tailored demos tied to real business outcomes
• Manage the deal cycle from first call through negotiation and close
• Maintain a clean, disciplined pipeline in Salesforce
• Consistently hit (and exceed) monthly revenue targets

Inside Sales Account Executive

Sales Operations Manager

• Build and maintain pipelines, funnels, and forecast dashboards
• Analyze sales funnel conversion, stage leakage, sales cycle length, and pipeline coverage
• Monitor sales productivity metrics, including rep performance, win rates, average deal size, and activity trends
• Identify drivers of missed or exceeded revenue performance
• Support forecast accuracy by delivering pipeline and conversion insights to sales leadership and FP&A teams
• Analyze pricing realization, discounting trends, and contract performance
• Track adoption of price increases and pricing effectiveness across customer segments
• Monitor bureau costs versus pricing performance and margin trends
• Build and maintain executive dashboards for sales leadership, account management, and the executive team
• Develop KPI scorecards for pipeline, bookings, renewals, churn, pricing, and customer health
• Partner with FP&A to ensure alignment between GTM metrics and financial reporting
• Ensure CRM data quality and consistency
• Work with Data/BI resources to improve reporting infrastructure, automate dashboards, and integrate data
• Identify reporting gaps and recommend improvements to systems, dashboards, and processes

Senior Sales Operations Analyst

Machine Learning Engineer

• Design and implement data-driven systems that enhance decision-making across dealer workflows
• Develop predictive or optimization logic using structured dealership data
• Translate business objectives into scalable intelligent services
• Improve consistency, accuracy, and efficiency in operational processes
• Ensure solutions are explainable, reliable, and aligned with enterprise and regulatory expectations
• Build systems that extract insights from structured dealership data (CRM, DMS, transactional records)
• Implement knowledge retrieval or search capabilities across policies and documentation where appropriate
• Collaborate with product teams to surface actionable intelligence within dashboards and workflows
• Design and deploy containerized AI services within AWS (ECS/Fargate)
• Integrate intelligent services into existing APIs and application workflows
• Monitor system performance, reliability, and integrity
• Ensure data security, auditability, and compliance alignment

AI/ML Engineer – Automotive CRM

• Manage the entire Auto Credit Solution sales cycle, including prospecting, running discovery calls and demos, negotiating, and closing new business.
• Maintaining a solid pipeline of prospective customers will be critical to future success.
• Reach the decision-makers in the automotive dealership space and negotiate deals from initial presentation through a signed contract.
• Source and leverage Salesforce and other tools to manage pipeline, sales opportunities, and daily activities effectively.

Inside Account Executive – Auto Credit

Recruitment

• Recruit and develop relationships with independent insurance agencies and business owners nationwide
• Conduct outbound prospecting through calls, email, LinkedIn, and virtual meetings
• Lead discovery conversations to understand agency goals and align them with NCC’s solutions
• Negotiate and close partnership opportunities
• Manage and grow a strong prospect pipeline using Salesforce and self-sourced leads
• Stay informed on market trends, compliance updates, and product offerings

Insurance Sales Recruiter

• Manage agent/agency contracting from start to finish
• Support certifications, licensing, and carrier requirements
• Troubleshoot issues and follow up on outstanding items
• Serve as the primary point of contact during the contracting stage
• Track progress in CRM and coordinate with internal teams
• Provide ongoing support (book transfers, updates, etc.)
• Assume responsibility for special projects as assigned

Insurance Contracting Specialist

• Revenue & Pipeline Analytics
• Build and maintain pipelines, funnels, and forecast dashboards
• Analyze sales funnel conversion, stage leakage, sales cycle length, and pipeline coverage
• Monitor sales productivity metrics, including rep performance, win rates, average deal size, and activity trends
• Identify drivers of missed or exceeded revenue performance
• Support forecast accuracy by delivering pipeline and conversion insights to sales leadership and FP&A teams
• Pricing, Contracts & Renewal Analytics
• Analyze pricing realization, discounting trends, and contract performance
• Track adoption of price increases and pricing effectiveness across customer segments
• Monitor bureau costs versus pricing performance and margin trends
• Support renewal forecasting, renewal pipeline tracking, and attrition risk analysis
• Identify upselling, cross-sell, and expansion opportunities across the customer base
• Analyze RM and CSM book performance and customer profitability
• Executive Reporting & KPI Development
• Build and maintain executive dashboards for sales leadership, account management, and the executive team
• Develop KPI scorecards for pipeline, bookings, renewals, churn, pricing, and customer health
• Partner with FP&A to ensure alignment between GTM metrics and financial reporting
• Partner with Core Ops to integrate customer adoption, support, and retention metrics into revenue reporting
• Help define and document KPIs and reporting standards
• CRM, Data & Reporting Infrastructure
• Ensure CRM data quality and consistency
• Partner with Sales Ops leadership on territory, quota, compensation, and account assignment reporting
• Work with Data/BI resources to improve reporting infrastructure, automate dashboards, and integrate data
• Support ad hoc analyses for executive leadership, board reporting, and strategic initiatives
• Identify reporting gaps and recommend improvements to systems, dashboards, and processes

Sales Operations Analyst

• Own and execute a strategic sales plan to grow revenue across NCC and ProMax solutions
• Drive upsell and expansion opportunities within existing dealership accounts
• Build trusted relationships with GMs, F&I Managers, and Sales Leaders
• Lead compelling product demos that clearly tie our solutions to dealership profitability
• Partner with Marketing to generate a pipeline through targeted campaigns
• Deliver an exceptional client experience to support retention and long-term growth
• Stay ahead of industry trends, competitors, and emerging technologies
• Represent NCC at industry events, trade shows, and conferences
• Maintain accurate pipeline and activity tracking in CRM

Inside Account Executive, Auto Credit – SaaS

Inside Sales Account Executive – Automotive SaaS

Inside Account Executive – New Business

Business Development Rep

• Identify and analyse new segments of interest aligned with strategic priorities
• Quantify business opportunities and assess how the segments contribute to the overall business area strategy
• Ensure continuous market, customer and project insight through structured analysis and active external engagement
• Prepare, initiate and develop early customer interactions, ensuring clear positioning, trust and continuity
• Act as customer responsible for one or several prioritised segments in close collaboration with relevant functions and business area management
• Build, develop and maintain strong internal networks within NCC and relevant external industry networks
• Interact with business area management through continuous updates on business development status

NCC