Account Executive

• Capture new automotive dealer customers via daily outbound calling and selling efforts
• Manage the entire Software Solution sales cycle, including prospecting, running discovery calls and demos, negotiating, and closing new business.
• Maintaining a solid pipeline of prospective customers will be critical to future success.
• Ability to reach the decision-makers in the automotive dealership space and negotiate deals from initial presentation through a signed contract.
• Source and leverage Salesforce and other tools to manage pipeline, sales opportunities, and daily activities effectively.

Account Executive – CRM Auto, ProMax

• Capture new automotive dealer customers via daily outbound calling and selling efforts
• Manage the entire Software Solution sales cycle, including prospecting, running discovery calls and demos, negotiating, and closing new business
• Maintain a solid pipeline of prospective customers
• Reach decision-makers in the automotive dealership space and negotiate deals from initial presentation through a signed contract
• Source and leverage Salesforce and other tools to manage pipeline, sales opportunities, and daily activities effectively
• Drive revenue by selling NCC’s SaaS (CRM) products and meet sales targets

Account Executive – Auto CRM, ProMax

Account Manager

• Maintain a detailed understanding of products and services, assist customers with questions, and suggest the best product offering
• Maximize performance with all NCC products, promote the value of the current active product(s), and upsell additional services and offerings
• Assess attrition reports to identify potential defecting accounts and execute a game plan to retain the business
• Review customer account activity to identify accounts that may not be using NCC services to their volume potential and identify proactive solutions to drive results
• Provide first line of contact and support to all clients and seek to improve all aspects of the customer experience with NCC
• Proactively perform ongoing retention activities, including monthly calls and emails, and monitor usage reports to manage increases or declines
• Assist customers as needed with setting up and navigating programs or software associated with a product during the first 90 days
• Promotion of such usage may include, but not be limited to, regular contact with each user to confirm usage is taking place and proactively assist with identification and/or resolution of all items that may contribute to minimal or no usage of NCC services
• Leverage account segmentation to consistently exceed monthly revenue goals, achieving KPIs and maintaining an active pipeline

Account Executive – CRM Auto, ProMax

Account Executive – Auto CRM, ProMax

Dealer Relationship Manager