Account Executive

• Drive new business through daily outbound calls and prospecting efforts.
• Own the full sales cycle: discovery, demo, negotiation, and closing.
• Build and maintain a robust pipeline of dealership prospects.
• Engage decision-makers at the GM and ownership level.
• Use Salesforce and other tools to manage your pipeline and daily activities.

Inside Sales Account Executive – Auto SaaS

Vice President

• Define and execute the multi-year roadmap for our software solutions
• Lead transition from “CRM system” to “conversion and profitability engine”
• Align product strategy with company growth pillars (conversion, consolidation, compliance, profit per car)
• Own the full retail flow from lead to service retention
• Build tools that reduce friction in variable operations
• Embed AI to become native in the platform
• Partner with CRO and CEO on pricing strategy, packaging, monetization expansion and competitive positioning
• Build and scale product management, design, and product operations

Senior Vice President, Product – Software Solutions

• Develop and execute a strategic sales plan to achieve sales targets and expand market share for National Credit Center and Promax Upsell software
• Identify and qualify new sales opportunities within the automotive dealership market
• Build and maintain strong relationships with key decision-makers in automotive dealerships, including General Managers, Finance Managers, and Sales Managers
• Conduct in-depth product demonstrations and presentations to showcase the features and benefits of our software solutions
• Collaborate with the marketing team to develop targeted campaigns and generate leads
• Provide exceptional customer service and support to existing clients, ensuring satisfaction and retention
• Stay informed about industry trends, competitive landscape, and emerging technologies to position our products effectively
• Attend industry events, trade shows, and conferences to network and promote our software solutions
• Maintain accurate and up-to-date records of sales activities, opportunities, and client interactions in the CRM system

Inside Account Executive, Auto Credit SaaS

Account Manager

• Maintain a detailed understanding of products and services, assist customers with questions, and suggest the best product offering.
• Maximize performance with all NCC products, promote the value of the current active product(s), and upsell additional services and offerings.
• Assess attrition reports to identify potential defecting accounts and execute a game plan to retain the business.
• Review customer account activity to identify accounts that may not be using NCC services to their volume potential and identify proactive solutions to drive results.
• Provide first line of contact and support to all clients and seek to improve all aspects of the customer experience with NCC.
• Proactively perform ongoing retention activities, including monthly calls and emails, and monitor usage reports to manage increases or declines.
• Assist customers as needed with setting up and navigating programs or software associated with a product during the first 90 days.
• Promotion of such usage may include, but not be limited to, regular contact with each user to confirm usage is taking place and proactively assist with the identification and/or resolution of all items that may contribute to minimal or no usage of NCC services.
• Leverage account segmentation to consistently exceed monthly revenue goals, achieve KPIs, and maintain an active pipeline

Dealer Relationship Manager

• Maintain a detailed understanding of products and services, assist customers with questions, and suggest the best product offering.
• Maximize performance with all NCC products, promote the value of the current active product(s), and upsell additional services and offerings.
• Assess attrition reports to identify potential defecting accounts and execute a game plan to retain the business.
• Review customer account activity to identify accounts that may not be using NCC services to their volume potential and identify proactive solutions to drive results.
• Provide first line of contact and support to all clients and seek to improve all aspects of the customer experience with NCC.
• Proactively perform ongoing retention activities, including monthly calls and emails, and monitor usage reports to manage increases or declines.
• Assist customers as needed with setting up and navigating programs or software associated with a product during the first 90 days.
• Leverage account segmentation to consistently exceed monthly revenue goals, achieve KPIs, and maintain an active pipeline

Manager

• Lead NCC’s Agent Onboarding and Contracting departments, owning strategy and execution
• Build, coach, and retain a high-performing, results-driven team
• Ensure agents move efficiently from recruitment to contracted and ready-to-sell status
• Oversee quality control, accuracy, and compliance of contracts and appointments
• Maintain compliance with CMS, carrier, state licensing, E&O, TPMO, and regulatory requirements
• Partner cross-functionally with Recruiting, Sales Development, Marketing, Operations, and Legal
• Serve as subject matter expert for Salesforce CRM onboarding and contracting workflows
• Drive continuous improvement, workflow optimization, and automation initiatives
• Manage escalations and resolve agent and carrier issues with an agent-first mindset
• Track operational metrics and deliver actionable performance reporting
• Manage vendor and carrier contracting relationships
• Support scalable growth and future expansion initiatives

Agent Contracting Manager

Inside Account Executive, Auto Credit SaaS – Upsell

Insurance

• Expand your Medicare business with the support of a trusted Field Marketing Organization (FMO).
• Partner with an experienced Medicare agents across the country, providing the tools, carrier access, and marketing support needed to grow and scale your business.
• Join a team that values integrity, long-term relationships, and real results.
• Connect with a Sales Development Manager and start building your next level of success with NCC.

Independent Insurance Agent

• Provide mentorship to independent Medicare insurance agents
• Collaborate with the Agency Partner to achieve sales goals
• Utilize provided leads and business opportunities
• Participate in events organized by the Agency

Independent Insurance Agent – Mentorship Opportunity

Customer Success Manager

• Lead onboarding and training sessions for dealership teams on NCC’s Complete Credit platform
• Serve as a trusted partner, driving best practices and measurable adoption across accounts
• Partner with dealership management to customize workflows and optimize credit processes
• Conduct ongoing health checks, usage reviews, and follow-up visits to ensure success
• Monitor key metrics around product utilization, satisfaction, and SLA adherence
• Identify opportunities to streamline processes, enhance user experience, and improve results
• Maintain detailed documentation, including health check plans, issue logs, and status reports
• Collaborate cross-functionally with Sales, Product, and Operations to ensure customer goals are met
• Represent the voice of the customer internally to influence the roadmap and product improvement.

Client Success Manager

Inside Sales Account Executive – Automotive Software

Implementation Specialist

• Lead onboarding and training sessions for dealership teams on NCC’s Complete Credit platform
• Serve as a trusted partner, driving best practices and measurable adoption across accounts
• Partner with dealership management to customize workflows and optimize credit processes
• Conduct ongoing health checks, usage reviews, and follow-up visits to ensure success
• Monitor key metrics around product utilization, satisfaction, and SLA adherence
• Identify opportunities to streamline processes, enhance user experience, and improve results
• Maintain detailed documentation, including health check plans, issue logs, and status reports
• Collaborate cross-functionally with Sales, Product, and Operations to ensure customer goals are met
• Represent the voice of the customer internally to influence the roadmap and product improvement

Inside Sales Account Executive – Auto SaaS

Senior Vice President, Product – Software Solutions

Inside Account Executive, Auto Credit SaaS

Dealer Relationship Manager

Dealer Relationship Manager

Agent Contracting Manager

Inside Account Executive, Auto Credit SaaS – Upsell

Independent Insurance Agent

Independent Insurance Agent – Mentorship Opportunity

Client Success Manager

Inside Sales Account Executive – Automotive Software

Implementation Manager