Director, Product Management
Medable, Inc
Cloud
Senior Product Manager, Partner Enablement
NBCUniversal
full-time
Posted on:
Origin: • 🇺🇸 United States • Pennsylvania
Visit company websiteJob Level
Senior
Tech Stack
CloudMicroservices
About the role
- Serve as the primary liaison for key global partners, building strong relationships and ensuring their business goals are reflected in the platform strategy
- Collaborate with partner product and technical teams to co-define solutions and coordinate integration into the platform
- Act as an account manager for partners, balancing strategic objectives with day-to-day support needs
- Engage with Platform customer Product teams to understand existing or target customer experience and customers’ processes, developing new APIs as needed
- Develop and lead the Platform APIs roadmap in collaboration with stakeholders
- Contribute to the product vision across the team and the organization, serving as the voice of the Partners
- Define product requirements for new API features and use cases; define acceptance criteria for each; drive the development of Platform API components with engineering teams
- Own development across the entire product lifecycle phases – discovery, definition, development, delivery, deployment, and optimization
- Work with partners’ design teams to inform their UI/UX development based on Comcast’s user experiences
- Coordinate closely with engineering and program leads to ensure alignment between technical, business, and field teams on platform features and releases
- Prioritize roadmap features based on perceived customer value, metrics, and release planning constraints; fulfill the product role within the scrum team, manage the product backlog, and write user stories and acceptance criteria
- Work with a technical writer to create new platform documentation, and review any changes made to platform documentation for accuracy and to ensure consistency
- Enhance the API Documentation portal by collecting feedback from end users and proposing improvements
- Define key metrics to track the usability, quality, performance, security and usage of the platform APIs
- Monitor API platform performance through data collection and analysis; build and maintain dashboards to maintain product use and performance
- Participate in annual budget planning sessions, providing key inputs to finance team needed to develop platform operating budgets for partners
- Keep up to date on the technology and market trends; identify and evaluate new product ideas or strategic product extensions
Requirements
- 3-5 years of experience in Product Management
- A blend of design and/or engineering experience is a plus
- Experience defining, building and maintaining APIs for consumer facing products
- Solid understanding of highly scalable cloud-based solutions and architectural patterns like microservices and event-driven architecture
- Digital background working on consumer-facing mobile apps
- Ability to lead complex end-to-end deliveries of high-quality products and experiences leveraging agile product development and experimentation
- Experience writing user stories and working with JIRA and Confluence
- Experience writing API documentation and working with technical writers
- Data literate and comfortable with data analysis
- Knowledge of wireless technologies such as WiFi is a plus
- A self-motivated & quick learner
- Bachelor Degree or equivalent business experience
- This position is ineligible for visa sponsorship; must be legally authorized to work in the United States and not require sponsorship
- Skills: Agile Methodology, API Specifications, Documentations, Platform Management, Stakeholder Management, User Experience (UX) Design
- Relevant Work Experience 10 Years +
