Navy Federal Credit Union

Systems Engineer

• Provide senior technical leadership and hands on systems engineering expertise in support of the Navy Federal Financial Group portfolio.
• Analyze, design, configure, support, and sustain complex systems and products that enable secure, scalable, and compliant business capabilities.
• Translate NFFG strategies into end‑to‑end technical solutions by leading solution planning, architecture, implementation, integration, and operational readiness.
• Identify and address gaps in support processes, documentation, and tooling; guide complex configuration, debugging, and infrastructure support activities.
• Partner with business and technology stakeholders to modernize platforms and solve complex business challenges.

Principal Systems Engineer – Investment Services

Application Engineer

• Design, develop, and implement enterprise-level Pega solutions using Pega Platform and Customer Decision Hub (CDH).
• Build and customize Pega components including data pages, data sets, data flows, activities, UI rules, reports, and job schedulers.
• Design and implement data ingestion, ETL, extraction, archival, and transformation strategies.
• Create and maintain REST/SOAP APIs, services, and connectors between Pega and external systems.
• Integrate digital data from internal and external sources to support analytics and decisioning.
• Perform advanced debugging, performance tuning, and root cause analysis using Pega tools.
• Develop reusable, secure, and scalable Pega rules following guardrails and best practices.
• Provide day-to-day operational and production support, including incident and change management.
• Support DevOps and release management activities including packaging and deployment.
• Collaborate with architects, analysts, and stakeholders to translate business needs into technical solutions.
• Mentor junior engineers and contribute to technical standards and documentation.

Senior Application Engineer, Pega CDH

SDET

• Develop Generative and Agent-based AI solutions and leverage AI Large Language Models (LLM) to process massive test-related data sets to drive human-in-the-loop or autonomous software testing.
• Hands-on manual and automated software testing across a variety of enterprise applications and platforms.
• Develop knowledge share content that will be consumed by audiences of diverse skills.
• Share knowledge to upskill the Enterprise Testing team and a large Software Testing Community of Practice (CoP).

Senior Test Engineer

User Researcher

• Assist in planning, leading and formulating user-centered design strategies and solutions for experiences and initiatives using insights and inputs gathered from moderately complex profile research projects, psychology and user experience (UX) best practices
• Serve as a change agent, looking for new ways to solve moderately complex problems
• Work cross-functionally to conduct research and perform analysis to uncover opportunities and formulate innovative solutions that deliver value and create exceptional experiences
• Work under limited supervision from higher level peers and/or leadership on moderately complex projects and analysis
• Exercise judgement within defined procedures and practices

UX Researcher II

Data Scientist

• Support advanced analytics and predictive modeling that informs member growth, market potential, and branch network strategy
• Apply statistical, machine learning, and spatial analytics techniques to large enterprise datasets to identify patterns, forecast demand, and generate actionable insights for strategic planning
• Work closely with principal data scientists and geospatial analysts to develop models and analytical frameworks that enhance location intelligence, behavioral analytics, member insights, and market opportunity assessment
• Extract, clean, and integrate large datasets from enterprise data platforms (SQL, Databricks, etc.)
• Build reproducible data pipelines and modeling datasets
• Ensure data quality and documentation for analytical workflows
• Summarize analytical findings and model outputs for technical and business audiences
• Contribute to presentations, visualizations, and analytical documentation

Intern – Data Scientist, Year Round

Graphics Designer

• To produce marketing content in a digital media environment in support of corporate communication strategies and enhance online offerings.
• May be assigned to small projects or to phase(s) of larger project(s);
• assists with system-wide complex projects.
• Responsible for solving technical problems.
• Functions as liaison with clients in developing, integrating and implementing projects.
• Troubleshoots moderately complex day-to-day- problems and recommends solutions.
• Trouble shoots technical issues and recommends appropriate actions.
• Assists with training level I designers.
• Assist in leading complex/difficult tasks with moderate latitude and considerable impact.

Principal Systems Engineer – Investment Services

Senior Application Engineer, Pega CDH

Senior Test Engineer

UX Researcher II

Intern – Data Scientist, Year Round

Marketing Graphic Designer, Level II