Natera

Marketing

• Develop and execute marketing initiatives to drive adoption of and promote Natera’s genetic tests.
• Create multi-channel campaigns for market-leading products.
• Report to the Director, NIPT and Hereditary Cancer Marketing.
• Create and execute marketing plans to increase awareness and ensure the promotion of key messages.
• Develop and implement healthcare provider and patient marketing campaigns.

Senior Marketing Manager, NIPT

Analyst

• Conduct complex data analysis and interpretation to support decision-making by organizational stakeholders.
• Provide timely financial and business analytics, including monitoring and reporting on key performance indicators.
• Analyze payer contract compliance, prior authorization, denial, and reimbursement trends.
• Conduct in-depth reviews and audits to identify issues/trends and develop actionable remediation plans.
• Design, execute, and evaluate improvement projects based on data-driven insights.
• Develop actionable roadmaps for improving workflows and processes.
• Coordinate with multiple teams for process improvement and efficiency optimization.
• Monitor adherence to SOPs, SLAs, productivity, and quality standards set by leadership.
• Support project management to ensure successful and timely completion.
• Assist with governance and rollout of Natera SOP documentation.
• Utilize tools such as Excel, Power BI, and other business intelligence tools for a wide range of analytics functions.
• Comply with HIPAA/PHI privacy regulations when handling PHI and complete required training within 30 days of hire.

Senior Billing Strategy Analyst

Data Engineer

• Architect, implement, and maintain data ingestion and transformation pipelines using modern workflow orchestration tools (e.g. Dagster).
• Identify, catalog, and integrate internal and external data sources used across research efforts.
• Operationalize bioinformatics pipelines that support large-scale batch processing, incremental updates, and backfills within AWS.
• Normalize and structure heterogeneous data into consistent, reusable representations that support downstream analysis, modeling, and querying.
• Populate and maintain patient-centric data models in shared storage systems (e.g., graph and relational databases).
• Collaborate with backend and AI engineers to design data-access patterns that support analytics applications and AI-driven interactions.
• Contribute to backend services and APIs that expose integrated data to internal tools and applications.
• Participate in the evolution of AI-enabled analysis workflows, including tooling that supports LLM- or agent-based interactions with data.
• Contribute to system-level design decisions around data flow, service boundaries, reliability, and scalability.
• Write clean, tested, and well-documented Python code that meets production software engineering standards.
• Debug and resolve complex data quality, pipeline, backend, and infrastructure issues in a distributed environment.

Senior Data Engineer, Platform & Pipelines

Support Engineer

• Serve as a senior escalation point for complex EMR integration issues impacting order lifecycle, specimen linkage, result routing, cadence logic, and cancellation workflows.
• Conduct advanced root cause analysis across EMR systems, HL7 interfaces, LIMS, Salesforce, and internal platforms to resolve data discrepancies and system failures.
• Analyze and interpret HL7 messages and integration logs to troubleshoot order and result transmission errors.
• Lead detailed order to result reconciliation audits to validate data integrity and ensure accurate reporting across interconnected systems.
• Support and operationalize structured Hypercare programs for newly implemented or high-risk accounts, including KPI validation, issue trend analysis, and transition readiness to steady-state support.
• Partner cross-functionally with Product, Engineering, Implementation, Billing Data Services, Customer Success, Sales, and Laboratory Operations to drive systemic resolution for integration risks.
• Proactively monitor integration performance metrics and identify patterns or emerging risks before customer escalation.
• Develop and maintain documentation of workflows, system dependencies, root cause findings, and remediation strategies.
• Contribute to the development of dashboards and reporting tools that support proactive integration monitoring and executive visibility.
• Mentor and provide guidance to junior analysts within the EMR Support team.
• Maintain comprehensive case documentation in Salesforce and related systems to ensure accurate tracking and transparency.
• Participate in high-priority or after hours escalations when required.
• Ensure strict adherence to HIPAA and PHI handling standards in all investigations and documentation.

EMR Systems & Support Analyst

Manager

• Verifies test requisitions by comparing information with orders and requisition documentation; brings discrepancies to the attention of Natera product management leadership.
• Verifies patient by reading patient identification.
• Obtains blood specimens by performing venipunctures and finger sticks.
• Maintains specimen integrity by using aseptic technique, following Natera procedures; observes isolation procedures.
• Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed in Natera provided system.
• Maintains quality results by following Natera procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes reporting KPIs to product management leadership on biweekly basis.
• Maintains safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations.
• Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarification; notifying internal Natera team of unresolved orders.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances Natera’s phlebotomy reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
• This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic), in order to perform the job.
• Report any SPI or CAPA or NCR issues to internal Natera product management leadership team.
• Assists with managing all phlebotomy equipment associated with the establishment and running of the patient service center; may require heavy lifting of up to 50 pounds of supplies.
• May require reimbursable travel for stocking of supplies. May include onboarding, training, and retraining of individual phlebotomists, as deemed necessary to support volume increases.
• Assists with managing Patient Service Center vendors.
• Assists with phlebotomy program management: Monitor distribution and claiming of blood draws; Monitor customer feedback; Manage small escalations as needed.
• Manage scheduling issues.
• Ensure continued and open communication regarding ongoing draw statuses. General phlebotomy knowledge for PSC’s location (per state regulations).
• Must maintain a current status on Natera’s training requirements.

PSC Manager

Engineering Manager

• Lead the Service team while maintaining hands-on involvement in development.
• Drive technical design, architecture decisions, and implementation strategies for service systems.
• Establish and maintain engineering best practices around Java, Spring Boot, and event-driven architectures.
• Oversee development of the Service platform, ensuring high availability and reliability.
• Manage project priorities, deadlines, and resources while maintaining technical excellence.
• Lead Agile ceremonies with focus on continuous improvement and team efficiency.
• Guide the career development of engineers, with focus on backend development expertise.
• Provide mentorship in AI, Java, Spring Boot, AWS, and microservices best practices.
• Conduct regular 1:1s and performance evaluations focused on technical and professional growth.
• Work closely with Product Management and stakeholders to define and deliver order processing capabilities.
• Foster collaboration between the Service team and other engineering teams.
• Drive continuous improvement in our event-driven architecture and microservices approach.
• Drive AI transformation in team processes and procedures.
• Optimize development processes while maintaining high quality standards.

Senior Software Engineering Manager – Services

Product Manager

• Oversee product development and go-to-market strategy for a new innovative product.
• Lead the product development and commercialization strategy for a revolutionary new product area.
• Oversee all aspects of the new product, including defining requirements for assays, lab operations, data analysis, and reporting.
• Lead a cross-functional product team to drive the product development lifecycle from concept to launch.
• Develop and implement forward-thinking product strategies that promote growth, innovation, and competitive differentiation in the high-risk pregnancy market.
• Partner closely with Sales, Marketing, and Sales Training teams to deliver product expertise and support key launch initiatives.
• Build and maintain strong relationships with internal stakeholders, external partners, and collaborators to drive new product adoption and customer satisfaction.
• Collaborate with R&D, Lab Operations, Regulatory Affairs, Quality Assurance, and Customer Support to ensure cohesive product development and execution.
• Provide product training and ongoing support to internal teams to enhance product knowledge and execution.
• Proactively manage and monitor development and launch milestones, ensuring swift communication and execution.

Associate Director of Product Management, Women's Health

Full-stack Engineer

• Participate in design and technical implementation decisions and help guide key stakeholders on the team, such as product managers, UI/UX designers, to ensure that design and technical decisions meet a high standard of excellence.
• Work closely with Product Managers to gather requirements, walk through the design with stakeholders, and support software all the way from initial ideation to release, operation, and maintenance.
• Participate in designing, building, and maintaining highly available systems to support our business applications, users, providers, and patients.
• Support QA activities in conjunction with our QA engineering teams.

Senior Software Engineer – Full Stack

• Define and drive multi-year product strategy and roadmap across one or more RIR components, ensuring alignment to clinical quality, regulatory requirements, and commercial scale objectives
• Influence platform-level technical direction in partnership with engineering leadership
• Partner closely with software engineering, bioinformatics, clinical domain experts, quality, regulatory, and other product teams
• Translate business, clinical, and operational needs into clear, actionable product requirements
• Define and evolve end-to-end user workflows, including UI/UX requirements and supporting backend functionality
• Drive cross-team alignment on shared data contracts and workflow standards
• Mentor and raise the bar for product management within the RIR organization
• Own measurable improvements in clinical workflow efficiency, reliability, and operational scalability
• Establish prioritization frameworks that balance regulatory risk, clinical impact, technical scalability, and business outcomes across RIR investments.
• Develop and track quantitative metrics related to usability, performance, reliability, and adoption
• Lead delivery teams with clear strategic direction, ensuring requirements reflect long-term platform goals, validation readiness, and system interoperability.
• Proactively identify systemic risks, architectural constraints, and workflow inefficiencies that may limit scale or regulatory robustness, and lead cross-functional initiatives to resolve them
• Partner with Quality and Regulatory leadership to shape validation strategy, risk classification, traceability, and audit readiness for RIR software systems.
• Create clear, data-driven written proposals and presentations to support stakeholder alignment and decision-making
• Act as a subject matter expert for owned components, supporting design, testing, validation, rollout, and ongoing use

Lead Product Manager, Clinical Genomics

DevOps Engineer

• Working with the Data Science Production Engineering team, to design and develop a Genomics Data System.
• Develop genomics data file retrieve and archive solutions from various data sources and platforms, e.g., DNAnexus, AWS HealthOmics.
• Develop databases that record and manage metadata of the genomics data files.
• Develop automation solutions for genomics data file retrieval and metadata management.
• Test, deploy, and maintain such systems.
• Write technical documentations for such systems.
• Provide training and technical support for other team members.

Genomics Data System DevOps Engineer – Temporary

• Oversee multi-state taxable income sourcing and allocation for wages and equity compensation.
• Ensure accurate, timely, and compliant delivery of taxable data to Payroll, Equity Administration, and Finance teams.
• Populate and certify state-level taxable wage and equity data prior to payroll runs.
• Act as the “source of truth” for state-allocated tax data.
• Design and maintain SOX-compliant controls over state tax allocation and data certification.
• Partner closely with Payroll, Equity Administration, HR, and Finance.

Manager, Tax Operations – State Allocation

Accounting Manager

• Serve as a subject matter expert on U.S. GAAP, including preparation of technical accounting memos and position papers for complex transactions.
• Evaluate and implement new accounting standards and assess impacts on financial statements, processes, and controls.
• Advise on accounting implications for revenue recognition, stock-based compensation, leases, business combinations, equity transactions, and other non-routine items.
• Support quarterly and annual close processes by reviewing complex journal entries and disclosures.
• Partner with external auditors to support audits and reviews, including responding to technical accounting inquiries.
• Lead accounting due diligence for mergers, acquisitions, and other strategic transactions.
• Prepare and review purchase price accounting, including valuation inputs, opening balance sheets, goodwill, and intangible assets.
• Collaborate with Finance, Legal, HR, and Business leaders to assess accounting impacts of business initiatives.

Associate Director, Technical Accounting – M&A

Billing Specialist

• Serves as a subject matter resource for the designated Patient Billing function and demonstrates accountability in delivering accurate work within established timelines.
• Maintain organized documentation, standard operating procedures (SOPs), and/or checklists of all billing tasks and requirements to ensure consistency and efficiency.
• Demonstrate the ability to consistently meet deadlines while managing multiple priorities in a fast-paced, evolving environment.
• Follow established billing processes and procedures as outlined in SOPs and supporting checklists.
• Proactively identify opportunities for process improvement while ensuring compliance with company standards.
• Work collaboratively and maintain a positive, team-oriented attitude when partnering with other departments.
• Support additional billing and cross-functional projects as needed, demonstrating flexibility and ownership from start to finish.

Associate Patient Billing Analyst – Temporary

Account Manager

• Support and execute Natera’s research collaborations with academic medical centers, integrated health systems, hospital networks, and institutional research organizations.
• Responsible for the operational management and execution of complex institutional partnerships that support evidence generation, data sharing, biobanking initiatives, investigator-initiated studies (IIS), and real-world evidence (RWE) programs.
• Support contracting and amendment processes by managing end-to-end operational workflows.
• Oversee contract lifecycle management, including document tracking, internal approvals, signature routing, filing, and renewals.
• Maintain tools, dashboards, and trackers to monitor contract status, obligations, timelines, and deliverables.
• Coordinate closely with internal stakeholders including Medical Affairs, Clinical Trials, Business Development, Regulatory, Legal, R&D, and Data Science.
• Support partnership governance activities, including preparation for Joint Steering Committees (JSCs), working groups, and routine partner touchpoints.
• Assist in the development and execution of joint research plans and evidence-generation strategies.

Senior Manager, Alliance Management – Institutional & Health System Research Partnerships

Counselor

• Works on clinical revenue cycle projects related to all Natera products.
• Serves as a source of knowledge and performs analysis, identifies trends, presents opportunity areas, and prioritizes initiatives for performance improvement across products.
• Establishes an ongoing working relationship with other departments impacting revenue cycle performance.
• Works closely with various vendor operations teams (Prior authorization, Claims and Appeals) on operational activities that directly impact the revenue cycle to accurately process actions in a timely manner for optimal reimbursement.
• Tracks outcomes of payment resolution, appeals, and negotiated claims to ensure goals are met.
• Collect data metrics on revenue cycle projects.
• Tracks outcomes of payment resolution, appeals, and negotiated claims to ensure goals are met.
• Supervise clinical assistants as needed.
• This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) to perform the job.
• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
• Must maintain a current status on Natera training requirements.