Nasdaq

QA Automation Engineer

• Design, build, operate, and continuously improve AI agents that automate operational, engineering, and support workflows.
• Develop agent orchestration frameworks using large language models (LLMs), tool integrations, structured workflows, and workflow-based automation patterns.
• Build and maintain automation pipelines that combine AI reasoning and decision-making with deterministic systems, controls, and operational processes.
• Implement Python-based services supporting AI agent execution, control, and integration with internal platforms including APIs, ITSM systems, CI/CD pipelines, and observability tools.
• Design and evolve CI/CD pipelines for AI-enabled services and automation platforms.
• Serve as an escalation point for complex AI and automation issues while identifying opportunities to improve reliability and reduce manual effort through agentic automation.
• Document architectures and workflows, research emerging AI technologies, and develop proofs of concept to evaluate new capabilities.

AI / DevOps Engineer – Agentic Systems, Automation

Data Engineer

• Shape Nasdaq’s Index Platform by leading the onboarding, standardizing, and transforming vendor and internal data
• Define business requirements and data methodologies for global indexes
• Lead ideation sessions for platform features and enhancements
• Own the platform roadmap and delivery lifecycle from ideation to production
• Act as a primary point of contact for internal stakeholders
• Define and analyze key metrics to measure product performance
• Drive continuous improvement through data-driven insights
• Collaborate across Nasdaq groups for best practices and data sharing

Senior Director – Platform Manager – Index Data

Customer Support

• Monitor and perform first-level response and troubleshooting of infrastructure alerts using HP OMi
• Troubleshoot file system, memory, and CPU utilization alarms on server systems (RHEL, Rocky Linux/CentOS and Windows)
• Manage server operations, including hardware maintenance, BIOS updates, RAID components, and virtualization platforms such as Hyper-V
• Perform Linux and Windows server patching, health checks, and activities required to maintain compliance and ensure system availability
• Automate operational tasks using Python and Git
• Proactively contribute to process improvement initiatives
• Proactively and independently work on projects as needed
• Manage work through ticketing systems and provide operational support
• Collaborate with engineering teams to resolve incidents and escalations
• Create and maintain technical documentation, knowledge articles, best practices, and procedures using Confluence

Specialist – System Operations, Weekend Support

Business Analyst

• Provide first-line functional support to clients, troubleshooting and resolving reported issues in a timely and professional manner.
• Defining and implementing software solutions.
• Direct communication with cloud clients using Calypso modules for their daily activities: Front Office, Treasury, Risk, Compliance, Operations, Accounting etc.
• Investigate operational issues reported by Client’s users.
• Suggest how to resolve an issue and how to prevent its reoccurrence.
• Provide advice relating to Client implementation of Calypso.
• Make changes to functional configuration of the system.
• Check the execution (success, failures) of scheduled tasks.
• Supervise the exceptions related to real-time interfaces.
• Analyse and identify the root cause of failures/exceptions and detail the possible solutions.
• Look for ways to improve customers usage of the application.
• Build helpdesk ticket including a test case that explains the issue and demonstrate the issue to Product Support team if needed.
• Prioritize the deployment of a hotfix into a test environment.
• Perform pre-validation testing of hotfixes or config changes in Client’s test environment.

Senior Analyst – Client Managed Services

Backend Engineer

• Support and implement vendor and customer API integrations, ensuring they're set up correctly and running smoothly in production.
• Investigate and resolve production API issues, debugging complex problems and working with stakeholders to keep things moving.
• Build monitoring, alerts, and dashboards that help us spot issues early and keep our APIs reliable.
• Deliver bug fixes, enhancements, and operational improvements that make our APIs easier to use and more stable over time.
• Collaborate with customers, vendors, and internal engineering teams to ensure seamless API adoption and support.

Senior Software Developer – API Operations

Project Manager

• Lead and develop a team of Project Managers, fostering a high-performing, customer-focused culture through coaching, feedback, and career development.
• Drive consistent execution of project management practices across professional services engagements, ensuring successful customer outcomes and scalable delivery.
• Partner cross-functionally to align priorities, improve processes, remove delivery barriers, and support strong project outcomes.
• Oversee resource planning, project health, and operational performance, providing visibility into key risks, priorities, and opportunities for optimization.
• Champion an exceptional customer experience by monitoring engagement outcomes, managing escalations, and driving continuous improvement across the customer journey.

Director, Project Management – Professional Services

Network Operations

• Support, build and maintain Nasdaq’s networks
• Incident response to network alarms via OpenText Operations Bridge Manager (OBM)
• Execute first-level network infrastructure projects and operational tasks including configuration changes, maintenance activities, and deployment support as assigned
• Utilize Ansible for network updates
• Work closely with all Operations and Engineering teams to ensure network systems are available and working properly
• Implement and maintain standardized configurations
• Establish knowledge base, document standard config templates and standard operating procedures
• Capturing and analyzing network sniffer data, perform DNS Updates
• Answer the Netops phone line and respond to support tickets
• Perform failure testing and monitoring validation of new Network devices
• Interfacing and providing feedback to network monitoring tools group
• Maintain required spare hardware inventory at proper code revision levels
• Open hardware and software support cases with various hardware vendors
• Conduct periodic weekend system checks as part of a rotating team schedule

Senior Network Operations Engineer

Threat Intelligence Specialist

• Design scalable analytical frameworks to evaluate diverse datasets across customer, product, and operations domains.
• Aggregate and harmonize structured and unstructured data into unified customer insight models.
• Build, deploy, and maintain AI/ML models to identify patterns in sentiment, feature demand, and churn risk.
• Translate data findings into clear, actionable insights that inform product prioritization and roadmap decisions.
• Partner with Product, UX, and Customer Success teams to define key experience metrics and develop dashboards that provide real-time visibility into customer trends.

Data Science Analyst – Customer & Product Intelligence

Account Executive

• Own and develop a new business pipeline across an open Americas territory, driving revenue growth and achieving individual quota.
• Deliver compelling product demonstrations and tailored proposals that align Nasdaq eVestment solutions with client workflows and investment needs.
• Partner with Business Development, Marketing, and Customer Success to generate, advance, and close opportunities.
• Manage pipeline activity, forecasting, and opportunity tracking with discipline and accuracy using CRM tools.
• Represent Nasdaq at industry conferences, client meetings, and events, staying current on institutional investment market trends and competitive dynamics.

Account Executive – Nasdaq eVestment Sales

Events

• Support and collaborate with business partners to manage and execute events
• Provide tactical support for day-to-day workflow, project management, and technologies for event operations
• Manage client event space reservations and bell requests via the Event Management System
• Develop weekly reports on bells and events
• Coordinate weekly assigned bell hosts
• Manage team’s project management boards
• Track budget, billing, inventory, expenses, and cost considerations
• Implement technology changes for efficiency
• Greet all bell ceremony and VIP guests upon arrival
• Plan and execute meeting requests in the event space
• Support Event Planners and Event Producers in executing ceremonies
• Act as a liaison with departments for information sharing

MarketSite Event Operations Associate

Marketing Operations

• Develop and implement marketing operations strategies that align with CAP’s business goals, optimizing resource allocation and workflow efficiency.
• Oversee the selection, deployment, and integration of marketing technology platforms, ensuring systems support campaign lifecycle management and data-driven decision-making.
• Identify opportunities for process enhancement across marketing operations, establishing best practices and scalable workflows to increase operational effectiveness.
• Manage the end-to-end campaign lifecycle in collaboration with marketing and product teams, driving continuous improvement in execution, tracking, and reporting.
• Lead the development and interpretation of marketing analytics, delivering actionable insights to measure impact, inform strategy, and enhance key performance indicators (KPIs).
• Mentor, develop, and manage a high-performing marketing operations team, fostering a culture of accountability, growth, and collaboration.
• Partner with stakeholders across marketing, sales, product, technology, and compliance to ensure alignment and support for CAP initiatives.
• Design and maintain governance frameworks that support compliance, data integrity, and operational transparency throughout marketing processes.
• Ensure marketing operations adhere to regulatory requirements and industry standards, championing continuous improvement and ethical practices.