Learning and Development Manager
Digital Science
Revenue Enablement Manager, Retention and Expansion
Mural
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Empower current sales team to excel in retaining and expanding business within existing accounts, driving renewal, upsell, and cross-sell motions.
- Design, develop, and deliver sales enablement solutions that align with strategic initiatives and company goals.
- Build and scale enablement programs focused on retention and expansion using customer insights and best practices.
- Conduct skills gap analyses and develop/implement solutions to address identified gaps.
- Develop and monitor sales enablement metrics to measure training, tools, and process effectiveness and iterate for improvement.
- Coordinate, initiate, and run end-to-end programmatic sessions for new sales joiners, including live sessions and asynchronous learning modules.
- Monitor sales objectives and results related to training and workshop attendance.
- Coach sales teams on selling skills, product knowledge, prospecting, negotiation, and complex sales cycles.
- Align closely with Revenue Operations, Product, and Marketing to operationalize and measure renewal and upsell strategies.
Requirements
- 3+ years of sales enablement experience, preferably in a high-growth SaaS environment.
- Strong knowledge of sales retention, upsell/cross-sell, and customer lifecycle management.
- Proven track record in collaborating with cross-functional teams (Sales, Product, Marketing, Revenue Operations, Customer Success).
- Comfort using AI tools to enhance program design, workflow efficiency, and decision-making.
- Experience designing and launching programs that improve sales team productivity and renewal outcomes.
- Excellent communication, coaching, and facilitation skills.
- Innovative, outcome-driven mindset with a focus on measurable results and continuous learning.
Benefits
- Base salary + variable pay ranges from $104,000 - $130,000 + benefits.
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales enablementcustomer lifecycle managementskills gap analysisprogram designworkflow efficiencysales productivity improvementrenewal outcomesnegotiationcomplex sales cycles
Soft skills
communicationcoachingfacilitationcollaborationinnovative mindsetoutcome-drivencontinuous learning
