Mural

Product Designer

• Deliver world-class, high-fidelity design for new and existing products, from early concept to production.
• Contribute to and expand Mural’s design system, ensuring consistency and scalability across experiences.
• Drive visual clarity, motion, and interaction rigor across flows and components, balancing usability and delight.
• Explore and define next-generation interactions for visual collaboration, whiteboarding, and shared workspaces, then break this vision down into achievable milestones.
• Work closely with engineers to ensure high-quality implementation and maintain design integrity through launch.
• Create prototypes that push design thinking, helping the organization visualize what’s next.
• Model design excellence for peers, mentoring others in visual craft, systems design, and conceptual development.
• Partner with design systems, research, and engineering teams to elevate quality and create unified experiences.
• Influence product strategy through design-led exploration and storytelling that clarifies opportunity spaces.
• Champion accessibility, internationalization, and emotional engagement as core aspects of product design.
• Reframe problems and connect dots across product areas, designing beyond feature asks to improve whole journeys.
• Lead and facilitate workshops or design sprints to drive alignment and accelerate strategic decision-making.
• Collaborate with product, research, and data partners to define success metrics and evaluate impact.
• Advocate through example for design’s role in shaping product vision, not just execution.

Principal Product Designer – Next Generation Experiences

Account Manager

• Serve as the strategic partner and main point of contact for a select portfolio of high-value, enterprise customers.
• Understand each customer’s business goals and proactively identify new ways Mural can drive measurable impact and ROI.
• Lead strategic planning and success reviews to help customers fully leverage Mural in achieving their transformation and collaboration objectives.
• Manage complex customer relationships with multiple stakeholders, ensuring adoption and engagement at every level of the organization.
• Own renewals and expansion opportunities, driving customer retention and revenue growth across your accounts.
• Build trusted, consultative relationships with business leaders and champions, becoming a go-to advisor on how Mural supports their strategic priorities.
• Collaborate cross-functionally with Customer Success, Product, Marketing, and Sales to deliver a cohesive, world-class customer experience.
• Help shape the future of our Account Management organization by refining processes, sharing best practices, and contributing to scalable growth.

Strategic Account Manager

Data Engineer

• Build, scale, and optimize the data platform using Databricks, Spark, and various data integration tools
• Design and maintain robust data pipelines with Airflow, Fivetran, DBT, Segment
• Develop and maintain the infrastructure needed to support MLOps practices
• Elevate the team’s skills and knowledge by participating in technical designs

Senior DataOps Engineer

Artificial Intelligence

• Own messaging and positioning: with a deep understanding of the Core and Admin segment, create differentiated messaging and positioning that speaks to the needs and challenges of these users and decision makers.
• Understand the competitive landscape: Have a clear understanding of competitor offerings to best position Mural and its feature set in the market and translate into pricing and packaging strategy as well as influence future roadmap.
• Nail product-market fit: surface customer insights, competitive intel, feedback, and trends to define pricing and packaging, target personas, and go-to-market strategy
• Lead product launches: Define messaging, assets, and launch strategy for new features to ensure GTM readiness and help drive lead and user growth
• Create high-impact content: Develop scalable, audience-specific materials tailored to business decision-makers and users.
• Own customer comms: Craft and manage customer communications (emails, release notes, in-product updates) that showcase new features and boost engagement.
• Enable sales & success: Provide GTM teams with customer-facing assets, and internal guides to position features effectively and accelerate deals.
• Collaborate cross-functionally: Partner with product, creative, growth, GTM, and enablement teams to set launch goals and deliver successful outcomes.
• Track and analyze product usage, engagement, and lifecycle health for the segment to identify opportunities for deeper value realization.

Senior Segment Marketing Manager, AI

Product Manager

• Own and drive the monetization product roadmap, including pricing optimization, conversion funnels, and self-service revenue growth
• Execute high-impact user and monetization experiments across acquisition, activation, and expansion, personally leading major initiatives per quarter
• Analyze user behavior data, growth, and revenue metrics to identify opportunities and guide product decisions
• Work directly with engineering, design, and cross functional stakeholders to ship growth features that hit monetization goals
• Build and lead a diverse, high-performing team across growth and engagement
• Mentor PMs, providing clear career development while modeling exceptional execution
• Scale monetization and growth practices focusing on experimentation frameworks your key area
• Partner with executive leadership to ensure monetization and engagement has strategic influence
• Collaborate with engineering, data, design, marketing, and sales to create intelligent monetization and engagement systems
• Champion experimentation and data-driven decision making across your initiatives

Group Product Manager, Monetization

Revenue Operations

• Empower current sales team to excel in retaining and expanding business within existing accounts, driving renewal, upsell, and cross-sell motions.
• Design, develop, and deliver sales enablement solutions that align with strategic initiatives and company goals.
• Build and scale enablement programs focused on retention and expansion using customer insights and best practices.
• Conduct skills gap analyses and develop/implement solutions to address identified gaps.
• Develop and monitor sales enablement metrics to measure training, tools, and process effectiveness and iterate for improvement.
• Coordinate, initiate, and run end-to-end programmatic sessions for new sales joiners, including live sessions and asynchronous learning modules.
• Monitor sales objectives and results related to training and workshop attendance.
• Coach sales teams on selling skills, product knowledge, prospecting, negotiation, and complex sales cycles.
• Align closely with Revenue Operations, Product, and Marketing to operationalize and measure renewal and upsell strategies.

Revenue Enablement Manager, Retention and Expansion

• Join Mural’s global Revenue team as the leader of strategy, operations, and enablement
• Architect and lead Mural’s revenue strategy, revenue operations, and sales enablement functions
• Reporting directly to the Chief Revenue Officer
• Serve as a strategic thought partner—proactively identifying opportunities, solving challenges, and translating company priorities into scalable revenue-driving initiatives
• Drive alignment across GTM teams, oversee operational excellence, and build enablement programs
• Direct and coach the Revenue Operations team, overseeing performance analysis, process optimization, and the rollout of new systems and initiatives
• Lead the sales enablement function, driving programs that increase seller productivity, skill growth, and customer engagement
• Partner cross-functionally with Sales, Marketing, Customer Success, Product, and Finance
• Deliver executive-level reporting, business reviews, and actionable insights to CRO and senior leadership
• Foster a high-performing, collaborative team culture
• Balance high-level strategic thinking with a bias for execution

Senior Director, Revenue Strategy

• Build and execute enablement programs focusing on new sales motions, prospecting, pipeline generation, consultative selling, and complex sales cycles.
• Design, develop, and deliver sales enablement solutions aligned with strategic initiatives and company goals.
• Conduct skills gap analyses to identify areas for improving team competency and implement solutions.
• Develop and monitor sales enablement metrics that measure effectiveness of training, tools, and processes.
• Coordinate, initiate and run end-to-end programmatic sessions for new sales joiners.
• Monitor sales objectives and results related to live sessions, asynchronous learning modules and workshop attendance.
• Coach sales teams on effective execution of selling skills, product knowledge, and processes, emphasizing prospecting, negotiation, and complex sales cycles.
• Foster cross-functional alignment with Sales Leadership, Revenue Operations, Product, and Marketing to ensure initiatives are adopted and supported.

Revenue Enablement Manager, New Business

Recruitment

• Build relationships and partner with business partners and hiring teams to understand hiring needs, team goals, and set talent acquisition strategies
• Manage the full-cycle recruitment process
• Provide a superb candidate experience
• Use data and metrics reporting to drive continuous process and strategy improvement
• Coach hiring teams throughout the hiring process, including interview techniques, selection process, and hiring system processes
• Work alongside others, sharing knowledge and best practices
• Organize and facilitate interview debriefs and be a trusted voice in difficult conversations that result in decision-making
• Act as a Strategic Talent Partner through consultation, applying best practices to optimize for the best hiring decisions
• Own recruiting processes end-to-end including sourcing, scheduling, offers, and related tasks

Senior Recruiter

Operations

• Turn campaign strategies into technical plans and buildable workflows using our MarTech tools.
• Build, launch, and improve email, landing page, and multi-channel campaigns — ensuring they’re accurately targeted, personalized, and trackable.
• Manage the day-to-day operations of our Marketing Automation Platform and connected systems, ensuring clean data and reliable performance.
• Work closely with teams across marketing and sales to define lead scoring, routing rules, and lifecycle stages.
• Make sure every campaign is set up for clear reporting, performance tracking, and learning over time.

Campaign Operations Manager, MarTech

Financial Planning and Analysis

• Help fuel Mural’s global growth by transforming data into clear, actionable insights and advising on GTM investments
• Business Partnership: Support business partners in tracking, forecasting and analyzing operational expenses and own the monthly and quarterly BvA process for the GTM organization
• Support deployment of marketing spend and maintain sales capacity models
• Participate in annual planning, long-term planning, and rolling forecast processes
• Produce KPI reporting and root cause trends in KPIs; prepare insights for variance and key meetings
• Run cross-functional initiatives that improve data-driven insights or company efficiency
• Communicate findings to FP&A management, functional managers and directors
• Collaborate cross-functionally with Accounting, Finance, Operations, and Department leaders on variance analysis, monthly finance deck, unit economics and forecast updates
• Provide monthly analysis of SaaS metrics and peer benchmarking
• Build, develop and maintain financial models that forecast and measure the performance of GTM operations; perform ad-hoc analysis as required

Senior Financial Analyst

Solutions Engineer

• Become a Mural Expert: Cultivate a deep understanding of our products to effectively tackle the unique and varied issues our customers may encounter.
• Consultative Selling: Engage with customers to thoroughly understand their unique business needs, challenges, and workflows. You'll translate those needs into compelling Mural-based solutions. Establish deep and trusting relationships with crucial stakeholders (including senior leaders) at the customer's organization, particularly in IT, Procurement, Security, Legal, and Compliance.
• Inspire with Demonstrations: Deliver engaging, persuasive product demonstrations that showcase the transformative power of visual collaboration with Mural. You'll focus on how Mural solves specific business problems and drives measurable outcomes.
• Drive Adoption and Expansion: Partner with account teams to guide successful onboarding, drive product adoption within key business units, and identify opportunities for expansion. Serve as a reliable technical advisor to account teams, overseeing post-sale onboarding of the product for customers, driving select implementations, and ensuring smooth handoffs to Solutions Delivery Consultants for large-scale projects, and to Customer Support for minor implementations and routine troubleshooting.
• Collaborate and Innovate: Work closely with Product, Engineering, and Customer Success to provide customer feedback, address technical requirements, and contribute to the continuous improvement of our product and processes.
• Collaborate closely with cross-functional partners in Security & Compliance, Product Management, Engineering, and Legal to respond to RFPs and Security Questionnaires.
• Advise Product Marketing on language that resonates with technical buyers, thereby advancing go-to-market positioning and messaging. Regularly contribute to the team by helping to develop new processes, proposing solutions to process bottlenecks or product limitations, and establishing and documenting best practices learned from our customers.

Sales Development Rep

• Needs Identification: Be the first point of contact for customers coming to Mural for the first time. You’ll be tasked with engaging them either via a call, email, or chat to understand how we can best support them. You’ll also be responsible for making sure they are introduced to the correct people within our team.
• Source Discovery Meetings: Proactively reach out to customers via chat, email, and phone that have engaged with us. Effectively communicate with prospective customers to generate interest and secure appointments.
• Pipeline Management: Maintain accurate and up-to-date records of customer interactions, activities, and meeting outcomes in Salesforce.

Sales Development Representative

Social Media Manager

• You will own and advance Mural’s social media presence through the meticulous development and management of our content calendar to ensure a consistent and engaging stream of content across platforms.
• You'll be the guardian of our brand's voice and tone across all social channels, crafting compelling narratives and eye-catching visuals that resonate with our B2B audience.
• Leveraging your deep knowledge of platform-specific best practices, storytelling, AI-driven content creation, and emerging trends, you will lead the development of compelling visuals, videos, and narratives for Instagram, Facebook, LinkedIn, X/Twitter, Reddit, and YouTube.
• You will utilize audience insights for each platform to ensure our messaging reaches the right audience, through the most effective channels, at the perfect time.
• This role is ideal for an organized self-starter with a passion for storytelling and a knack for captivating audiences.
• You'll be responsible for developing and executing our social media strategy, orchestrating the distribution of a wide variety of content, analyzing performance, and continually optimizing our approach to drive engagement and leads.
• Reporting to the Sr. Director of Integrated Communications, you will support the end-to-end social media content development process, from ideation to distribution, within our growing content ecosystem.
• Produce, curate, and oversee the social media distribution of all published content (images, videos, blogs, articles and audio) that captures attention and aligns with our brand and customer targeting strategies.
• Own and manage the end-to-end social media content calendar, from ideation and planning to scheduling and publishing across all platforms.
• Use our robust stack of AI-powered tools and platforms to brainstorm, create, and optimize content quickly and efficiently, ensuring a consistent flow of high-quality, targeted material.
• Develop and maintain a consistent brand voice and tone across all social media communications.
• Monitor, listen, and respond to users, while cultivating marketing qualified leads (MQLs) and traffic to the company website.
• Analyze social media data and metrics, reporting on performance and deriving actionable insights to optimize future content and strategies.
• Stay up-to-date with the latest social media trends, tools, and best practices.
• Leverage Hootsuite to develop a pipeline of shareable owned and third party content, enabling employees to actively promote and represent our brand.
• Collaborate cross-functionally with marketing, design, and other teams to ensure work is done on time and has cohesive messaging.
• Collaborate directly with the leadership team to develop provoking social media content that helps drive leads and captivates their audiences.