Product Marketing Manager
FREENOW
Manager – P and S Implementation, IT Enablement, Marketing
MTN Uganda
full-time
Posted on:
Location Type: Office
Location: Douala • 🇨🇲 Cameroon
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Cooperate closely with Segment value proposition GTM and experience, Segment Customer value management, Brand & Comms, Customer services, IS and NW
- Identify and develop products and services for the Consumer segment to generate revenue and differentiate offerings
- Create, evaluate and put up new products for approval and set up associated processes for product launches
- Align operational targets to business strategy and consider long-term implications
- Drive best practice, continuous improvement and innovation at process and procedure level within the portfolio
- Construct and fine-tune methods, processes and systems to enhance effectiveness and meet organisational goals
- Identify and exploit new opportunities to grow the business and manage resources (people, finances and products)
- Track and analyze revenue performance of products and review costing methodology
- Develop product descriptions, product policies, presentation materials and conduct product training to sales
- Develop pre-sales and post-sales processes and ensure customer needs are satisfied through appropriate systems and procedures
- Put contingency plans in place to prevent delays and enhance customer experience
- Initiate change to continually improve all aspects of service delivery
Requirements
- Bachelor degree in Business, Marketing, Telecommunications or Computer Sciences
- Trained in planning, designing, managing and implementing new products involving external partners
- Good understanding of complete Marketing function
- Technology focus
- At least 3 years of experience in planning, designing, managing and implementing new products in fast-moving technology-intensive industries
- At least 2-3 years experience in marketing, retail and service operations in mobile technology and/or retail-intensive B2C industries
- Strong background in business case design and negotiation
- Knowledge of cellular best practices
- Knowledge of local markets, including market trends
- Knowledge of sales and service environment
- Knowledge of MTN products and services
- Market research and business acumen
- Understanding of regulated environment and MTN business
- Relationship, coaching, scanning, delegating, negotiation, analytical and planning skills
- Time management, conflict management, communication and influencing skills
- Culture diversity management and stress management abilities
- Customer centric and driven behavioural qualities
Benefits
- Competitive salaries
- Excellent health benefits
- Network of like-minded co-workers and collaborative culture
- Training and professional development (Products and Services; Systems training; Computer training; Network training; Project management; Legislation)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product developmentrevenue analysiscosting methodologymarket researchbusiness case designnegotiationmarketing strategyproduct trainingservice delivery improvementprocess optimization
Soft skills
relationship managementcoachinganalytical skillsplanning skillstime managementconflict managementcommunication skillsinfluencing skillscultural diversity managementstress management
Certifications
Bachelor degree in BusinessBachelor degree in MarketingBachelor degree in TelecommunicationsBachelor degree in Computer Sciences
