Indicia Worldwide

Account Manager

Indicia Worldwide

full-time

Posted on:

Origin:  • 🇦🇺 Australia

Visit company website
AI Apply
Apply

Job Level

JuniorMid-Level

About the role

  • Manage end-to-end promotional merchandise projects from brief to delivery, ensuring timelines, budgets, and quality standards are met
  • Act as a key point of contact for clients, creative agencies, and suppliers, ensuring clear communication and alignment
  • Coordinate internal and external stakeholders to keep projects on track and aligned with client expectations
  • Ensure exceptional customer service, proactively resolving issues and maintaining strong client relationships
  • Support development of client strategies, prepare client presentations and proposals, and identify new product opportunities
  • Monitor market trends and competitor activity to inform client recommendations and internal planning
  • Accurately manage client budgets, drive competitive pricing through supplier negotiations and detailed cost analysis
  • Collaborate with sourcing teams and manage supplier relationships to ensure timely delivery and adherence to specifications
  • Ensure accurate documentation and tracking of project milestones, approvals, and changes; support continuous improvement and streamlined workflows

Requirements

  • 2-3 years of experience in account coordination, project management, or junior account management—ideally with FMCG brands
  • Experience with promotional merchandise advantageous
  • Strong organisational skills and ability to manage multiple projects simultaneously
  • Excellent communication and relationship-building skills
  • Proactive mindset with a willingness to learn, grow, and challenge the status quo
  • Familiarity with sourcing, production timelines, and vendor management is a plus
  • Team player who thrives in a fast-paced, collaborative environment