MTN Uganda

Sales

• To develop Enterprise Business ICT sales strategy and plans that will deliver shareholder value
• Drive sustainable revenue growth through digital, platform‑led, and solution‑based offerings beyond traditional connectivity.
• Lead value based pricing and commercial modelling for complex enterprise solutions and contracts.
• Ensure margin optimization and pricing governance across enterprise deals and portfolios.
• Own commercial business cases for large and strategic opportunities, ensuring alignment between revenue growth and profitability.
• Develop a contact strategy and create/maintain an in-depth account development plan (ADP) for each of the defined ICT accounts.
• Exercise thought leadership at Board level based on MTN’ s Converged strategy, demonstrating an understanding of the business strategies and communications dependencies of the customer; demonstrate the compelling value proposition of MTNN Enterprise Business.
• Provide in-depth sector and company specific financial analysis which forms the basis for C level commercial discussion and decision making.
• Ensure full integration of quality management processes within all sales activities for the defined strategic accounts, ensuring effective deployment on a day-to-day basis.
• Analyze relevant metrics and measures to routinely monitor progress against targets and take appropriate managerial action to ensure targets are met or exceeded.
• Evaluate sales performance data to support management decision-making.
• Translate market and customer insights into actionable commercial strategies and execution plans.
• Facilitate enterprise Converged sales efforts within the framework of agreed account development plans in order to achieve operational targets for revenues, profitability and customer satisfaction.
• Ensure full compliance with telecommunications license provisions, sector regulations and competition laws.
• Maintain effective working relationships with internal and external suppliers
• Demonstrate in-depth industry/sector and technical knowledge required to build realistic account specific business cases to aid sales team in achieving sales targets
• Regularly review and assess the performance of the value sales team, implementing improvements as needed.
• Ensure that the bids team documentation, including licenses, are up to date
• Own customer value realization post‑sale, ensuring contracted value is delivered, adopted, and expanded.
• Act as a trusted commercial advisor to C‑suite customers, aligning MTNN solutions to their strategic business objectives.
• Own commercial performance of ecosystem and strategic partners, including joint targets, pipeline development, and revenue delivery.

Senior Manager – Value Sales

Manager

• Provide enterprise-wide operational leadership for the Technology PMO and delivery ecosystem across MTN Group Fintech
• Ensure structured, predictable, and high-quality delivery of all technology programmes, including platform migrations, next-generation digital channels, cloud, data, and integration initiatives
• Establish and govern demand management, delivery governance, portfolio reporting, and process optimisation frameworks
• Enable MTN Fintech to execute complex, multi-market technology transformations efficiently, at scale, and in compliance with Group and regulatory requirements

General Manager – Technical Service Delivery

Financial Planning and Analysis

• Coordinate Fixed and intangible assets process and reporting – capitalization, depreciation, disposal etc.
• Update and reconcile asset additions on fixed asset register, and all related accounts in the department.
• Manage Journal postings to write off assets from fixed asset register, for depreciation charges and other adjusting entries; and rectify identified errors.
• Review historical information for all assets to be disposed and application analysis of fixed asset accounts.
• Ensure proceed on disposed assets are remitted and recorded appropriately, in agreement with the set accounting standard.
• Implement/update all accounting adjustments on the fixed asset register, record disposals/movements in the register and ensure supporting documentation and records are sufficient to meet audit/regulatory needs.
• Perform periodic verification of MTN assets across MTNN switches and office locations.
• Approve electronic asset movement form region assigned and follow up on all theft and faults from incidence reporting.
• Coordinate the analysis and reconciliation of monthly asset additions to physical verifications and physical count to the fixed asset register.
• Generate monthly relevant reports; and submit all month end deliverables within the reporting deadline.
• Participate and generate reports on monthly stock count and other month end financial procedures

Accountant – Financial Operations, Fixed Asset Accounting

Scrum Master

• Plan, co-ordinates and manage short- and medium-term projects related to BankTech using Agile project management methods
• Provide support and facilitation to increase velocity and team productivity, and ensure the success of BankTech project delivery
• Identify risks, dependencies, and impediments, leading the team and business in finding a solution
• Coordinate with other teams and functional partners, and actively escalate when needed to ensure resolution
• Contribute towards way of work by suggesting and devising better methods of execution through continuous improvement and collaboration

Manager – Scrum Master

Architect

• The Manager Core VAS and Digital Services Architecture is responsible for the design of the various Services Architectures and mapping business requirements to technical requirements and capabilities.
• The Manager will work with the Group Technology and OpCo/PlatformCo Technology teams to deliver Core VAS and Digital Services solutions and maintain an application services portfolio that meets commercial and customer requirements to support the various MTN businesses across Connectivity, Fintech and Digital Infrastructure platform businesses performing his/her duties through effective management of technology.
• The Manager will prioritise Shaping and Safeguarding by working across the Core VAS and Digital Services sub-domains to create and maintain a portfolio of technology roadmaps as well as craft reference architectures and solutions for the Group and influence the correct adoption of the services solutions architectures through oversight, and architectural influence on OpCo/PlatformCo solution architecture.
• The Manager will also be responsible for shaping MTN’s readiness for services emerging from technologies that are expected to redefine Core Digital Services over the medium to long term time horizons.
• Key success factors for this role include the ability to enable business goals through technology, with a focus on customer experience improvement and satisfaction as well as performance and security requirements, in line with MTN standards, through the development, implementation and maintenance of Core VAS and Digital Services Architectures for the Group and its affiliates.

Manager – Core VAS and Digital Services Architecture

Product Manager

• Shape, lead, and commercialize an AI‑powered website‑generation platform.
• Enable value creation by transforming customer needs, market insights, and technological capabilities into sustainable, commercially viable AI products that fuel business growth and long‑term competitiveness.
• Strengthen organisational capability by fostering cross‑functional collaboration, informed decision‑making, and experimentation that supports a culture of continuous learning and innovation.
• Ensure strategic alignment by connecting product strategy with MTN’s broader vision.
• Champion human‑centred design by embedding customer empathy, user research, and inclusive innovation into all product decisions.
• Drive performance and adaptability by using data, feedback loops, and measurable outcomes to improve product quality.
• Promote sustainable impact by contributing to the development of Africa‑relevant AI technologies, datasets, and use cases that uplift communities.

Product Manager – AI

Risk

• Drive the implementation, adoption and usage of a Governance Risk and Compliance solution for the Fintech Risk and Compliance function (Group and OpCo)
• Drive the implementation of enhanced data analytics solutions and techniques for and in coordination with the functional areas in Fintech Risk and Compliance
• Lead the development, implementation, and ongoing enhancement of the Technology Controls ensuring alignment to the Enterprise Risk Management policy, Internal control Frameworks, Compliance Policy and Regulatory expectations.
• Oversee identification, assessment, monitoring, and reporting of technology risks and associated controls across applications, infrastructure, data platforms, and third-party systems.
• Ensure effective design and operation of IT General Controls (ITGCs), application controls, and automated controls across critical systems.
• Support internal and external audits by providing high-quality data, analytics, evidence, and management insights.
• Design and own BI and analytics solutions for Risk & Compliance, translating complex risk and control data into meaningful dashboards, KPIs, KRIs, and management insights.
• Develop advanced analytics to identify trends, emerging risks, control weaknesses and compliance gaps.
• Partner with Data, Technology, and Business teams to integrate multiple data sources (e.g. transaction systems, core platforms, security tools, GRC systems).
• Act as the subject matter expert and functional owner for the eGRC Archer system within the Risk & Compliance Division.
• Configure, maintain, and optimise Archer modules covering risk management, controls, compliance, audit, incidents, and issues management.
• Drive system adoption and consistent usage across Operating Companies and subsidiaries.
• Design workflows, reports, and dashboards that support decision-making and regulatory requirements.
• Design and deliver training programs for Risk, Compliance, Audit, and Business users on Archer, BI tools, CIM and other related platforms.
• Develop user guides, standards, and playbooks to ensure consistent system usage and data quality.
• Act as a change champion, embedding a data-driven risk culture across the organization.
• Support stakeholders in understanding risk insights and using analytics to improve controls and compliance outcomes.
• Partner with Group Technology, Product, Operations, Finance, and Legal teams to ensure risks are identified and managed early in the change lifecycle.
• Balance strong risk governance with commercial pragmatism, supporting innovation while protecting the organization
• Present risk insights, analytics, and recommendations clearly to senior executives and Governance

Manager – Technology Risk and Controls, BI and Analytics

• Provide strategic leadership, governance, and execution oversight for the Bayobab Programme Management Office (PMO)
• Lead a high performing team of Project and Programme Managers
• Ensure that all programmes are delivered on time, within budget, and in full alignment with Bayobab’s strategic priorities
• Drive portfolio prioritization, capital planning discipline, enterprise-level reporting, and rigorous tracking of business-critical initiatives
• Act as the execution engine for the Technology roadmap, enabling predictable delivery across Bayobab’s diverse geographical footprint
• Define, plan, and execute the Technology Project and Services Rollout Strategy
• Monitor budget consumption, forecast impacts, and implement financial risk mitigations
• Act as a strategic partner to senior leadership and stakeholders
• Enforce PMO, capital governance, and internal audit compliance across the project lifecycle
• Lead, develop, and inspire a multidisciplinary team of Senior Project Managers and PMO specialists

General Manager – Implementation

Learning and Development

• Design and implement blended learning solutions aligned to evolving Fintech capability requirements
• Application of instructional design methodologies and learning science principles to create UX-informed, effective learning journeys
• Translation of complex technical, regulatory, and business concepts into engaging, learner-centred experiences
• Design of role-based learning journeys to support role readiness, progression, and successor development
• Delivery of Fintech-aligned learning journeys and curricula, including high-quality digital and blended programmes that enable continuous capability building
• Management and continuous improvement of the Fintech learning experience across LMS and digital learning platforms
• Partnership with UX/UI, Product, and Technology teams to enhance learner experience, usability, and adoption
• Curation and ongoing management of digital learning content from internal and external content providers
• Application of Learning analytics and exploration of AI-enabled learning technologies to drive personalisation and measurable learning impact
• Support for rollout and adoption of new learning technologies, platforms, and tools
• Delivery of Talent Development dashboards and learning analytics reports, with a focus on learner engagement, capability enhancement and assessed development gap-closure rates
• End-to-end design, delivery, and management of leadership development programmes across all leadership levels for Group Fintech & OPCO
• Support execution and operationalisation of Group-wide and Fintech-specific leadership frameworks
• Ownership of programme design and delivery, including coordination, logistics, and effectiveness measurement
• Integration of behaviour change mechanisms and on-the-job application strategies within successor leadership interventions
• Contextualisation of leadership learning content to Fintech environments, business strategy requirements and agile operating realities
• Delivery of leadership and HiPO programme reports, with a focus on high participant engagement and talent readiness scores

Manager – Learning and Development, Human Resources

Attorney

•Provide input into the Group Fintech strategy to ensure legal considerations are embedded in business planning and execution.
•In collaboration with the Chief Legal Officer, define and execute the Legal Affairs strategy aligned to Group Fintech priorities and growth ambitions.
•Develop legal frameworks, policies, and standards that support scalable product delivery across OpCos.
•Regularly review the Legal Affairs strategy and roadmap to ensure alignment with evolving regulatory, commercial, and technology landscapes.
•Establish, monitor, and align the direction, strategy, and outcomes of the Legal Affairs function across Group Fintech.
•Drive an integrated legal advisory and problem-solving approach that supports product innovation and commercial execution.
•Monitor legal performance metrics to assess the impact and value of the function to Group Fintech.
•Drive continuous improvement in legal processes, standards, and service delivery.
•Provide legal advice and support to Group Fintech business units on commercial, contractual, and strategic matters.
•Oversee drafting, review, and negotiation of contracts relating to products, platforms, partnerships, APIs, vendors, and technology providers.
•Define and maintain standard legal templates, clauses, and contracting frameworks to enable faster execution across markets.
•Provide legal input into new product development, partnerships, and market entry initiatives.
•Lead the management of legal risk across Group Fintech operations.
•Define and oversee the litigation and dispute resolution framework, including engagement and management of external counsel.
•Support resolution of disputes in a manner that balances legal, financial, reputational, and operational considerations.
•Monitor emerging legal risks and regulatory developments and advise management accordingly.
•Monitor changes in legislation, regulation, and public policy impacting digital financial services.
•Assess the impact of regulatory developments on products, platforms, and partnerships and provide guidance to leadership.
•Support OpCos and Group stakeholders on legal and regulatory interpretation as required.

General Manager – Legal Affairs, Commercial

Security Engineer

• Understand people's needs and aspirations
• Foster an environment where every member is heard
• Create an exciting and rewarding workplace

Engineer – Security Architecture and Planning, Information Technology

• Manage regulatory approvals, coordinate payment run and off-payment cycle and ensure MTNN obligations to third parties are met on a timely basis.
• Acquire knowledge of Nigerian Accounting Standards (SAS), International (IAS) and Generally Accepted Accounting Principles (GAAP)
• Acquire knowledge of a fully integrated ERP system (distribution, fixed assets, accounts payable, maintenance, project accounting, procurement etc.)
• Manage day-to-day treasury accounting and reconciliation
• Develop, direct and maintain systems that support all MTNN suppliers’ payments.
• Approve all daily, weekly and monthly payment schedules.
• Direct payments via appropriate bank account channels.
• Ensure communication of cash commitments tied to bank account is communicated to banking services team.
• Coordinate signing process of financial instruments.
• Ensure all payments, third party, staff and statutory are processed and paid as at when due.
• Support the development and maintenance of systems projects to manage and improve cash flow and payment information
• Act as the custodian and be accountable for banking service level agreement.
• Negotiate and manage agreed bank charges and pricing portfolio.
• Resolve variances on bank charges and pricing.
• Act as the custodian of all banking mandates and signatory controls.
• Drive mutually beneficial initiatives with banks.

Manager – Treasury Operations, Finance

Analyst

• Proactively discover and shape product opportunities in collaboration with clients, partners, and internal stakeholders. Bring innovative thinking and a continuous improvement mindset to how we build and scale.
• Understand customer challenges and connect them to internal capabilities. Help design smart product layers or solutions - whether insights, anonymized views, or abstracted APIs that add value.
• Translate business needs into clear product requirement documents (PRDs), user stories, and functional specifications. Act as the product owner within an agile scrum team, managing backlogs and participating in testing.
• Work closely with technology, sales, marketing, and compliance teams to bring products from concept to launch.
• Provide inputs to marketing teams for the creation of customer-facing product collateral.
• Conduct competitive research, market sizing, and pricing analysis to guide product design and positioning.
• Operate confidently within agile environments where priorities evolve and speed matters.

Analyst – SEA Product

Technical Customer Success

• Lead onboarding sessions, product walkthroughs, and API integration support tailored to each customer’s needs.
• Conduct periodic business reviews and health checks to ensure customers are on track to meet their goals.
• Build and deliver usage reports, insights, and recommendations that demonstrate business impact.
• Collaborate with technical teams to support API implementation, resolve technical queries, and improve time-to-value.
• Create and maintain customer success documentation, playbooks, and support materials.
• Develop strategies to increase customer engagement and API consumption, identify opportunities for scaled Customer Value by delivering incremental Chenosis Platform capabilities
• Handle escalations with empathy and urgency, ensuring timely resolution and customer satisfaction.
• Act as a voice of the customer within Chenosis, sharing learnings with product and marketing teams.

Customer Success Engineer

IT Support

• Designing scalable, secure, and customer-centric digital ecosystems that support 5G, IoT, OSS/BSS modernization, and next-gen network services.
• Align digital architecture with business goals, enhance operational efficiency, and deliver superior customer experiences in highly competitive telecom environments.
• Actively collaborate with Network, IT and Fintech teams to design and deliver cost effective Digital Architecture solutions to enhance Digital Architecture product offering & user experience.
• Keeping abreast of the latest trends in Digital Architecture technologies and incorporating them into architectural designs.
• Delivering scalable TV, Video on Demand, Advertising, Interactive content and mobile App solutions for telecom and media clients.
• Integrating third-party content providers, Advertising Platforms, Payment Gateways, and analytics platforms into mobile and TV apps.
• Supporting agile product teams with architecture blueprints, DevOps pipelines, and cloud-native deployments.
• Define and refine data strategy across Digital Architecture Channels.
• Define, and get approval for tools, and technologies to support Digital Architecture services.
• Drive API standardization for integrating Digital Architecture services, and alignment with TMF and CAMARA, and other relevant standard bodies.