MSX International

Data Engineer

• Design, code, test, debug, and document programs and scripts using agreed-upon standards and tools, ensuring well-structured deliverables.
• Ensure data quality and implement tools and frameworks to automate the detection of data quality issues.
• Profile data sources and develop ETL processes, with knowledge of data modeling fundamentals, using SQL, Python, and ETL/ELT support tools.
• Assist management in creating estimates and proposals for clients.
• Plan effective solutions for data storage, security, sharing, and publication within the organization.
• Create and update documentation of process flows and business rules.
• Maintain existing pipelines and process large volumes of data as required.

Data Engineer II

Operations

• Build Relationships: Work with assigned dealers (approximately 30-40), dealer operators, dealer managers, regional offices and zone teams to achieve common goals.
• Have a Consumer Mindset: Evaluate the dealership’s service customer experience based on customer data and observations and assist in continuous improvements / problem resolution to build customer loyalty, including CSI performance, service lead close rates, etc.
• Be a Marketeer: Work with dealership and digital district manager (if applicable) to analyze marketing and merchandising plan, including dealership’s digital presence, against OEM brand direction, current market trends and dealership’s customer needs to identify business opportunities.
• Grow the Business: Achieve sales objectives for district by consulting with dealerships on how to grow their fixed operations and maximize the OEM Parts program.
• Leverage Data and Technology: Thoroughly prepare for each remote standardized dealer contact by identifying dealer priorities/needs, reviewing relevant reports, and preparing an agenda and presentation that addresses OEM and the dealer’s sales, retention and revenue priorities.

Dealership Operations Specialist

Consultant

• Advising and training workshops and dealers on spare parts sales
• Carrying out product presentations and training courses on site and digitally
• Analysing customer requirements and developing individual solutions
• Building and maintaining long-term customer relationships
• Analysing the market and competition to identify new business opportunities
• Working closely with the sales team to support sales

Data Engineer II

Dealership Operations Specialist

Automotive Parts Consultant