MSS Solutions, LLC

General

• Operate press brake to complete orders in a timely manner
• Study blueprints and specifications to understand technical requirements
• Set up CNC press brake to project specifications
• Ensure proper positioning and alignment of metal inside of press brake
• Monitor the bending process
• Measure and inspect the finished sheet metal to ensure it matches specifications and/or blueprint
• Troubleshooting and addressing problems that arise during the pressing process
• Perform routing maintenance on the press brake
• Setup appropriate dies for project specifications
• Comply with all health and safety standards in the fabrication shop
• Assist with spiral fittings and spiral insulation as needed
• Provide the best quality and productive work without constant reminder.
• Communicate with management, superintendent. Check to ensure that each job order is accurate and complete.
• Maintain, clean, and organize work area
• Update order status daily
• Assist with general work activities per the direction of the shop Supervisor to complete the activities.
• Support the mechanic, foremen, and superintendent to complete the project in a timely manner.
• Other such duties and responsibilities as assigned by the company from time to time.

Press Brake Operator

• Operate spiral machine to complete orders in a timely manner
• Assist with spiral fittings and spiral insulation as needed
• Provide the best quality and productive work without constant reminder.
• Communicate with management, superintendent.
• Check to ensure that each job order is accurate and complete.
• Maintain spiral machinery (such as spiral fitting machines, spiral pipe machines)
• Maintain, clean, and organize work area
• Cross-communication with spiral fitting team to ensure product accuracy
• Update order status daily
• Assist with general work activities per the direction of the shop Supervisor to complete the activities.
• Support the mechanic, foremen, and superintendent to complete the project in a timely manner.
• Other such duties and responsibilities as assigned by the company from time to time.

Spiral Machine Operator

• Direct others on work activities and organize scheduling of resources
• Training of new employees and shop members as needed to better the team knowledge and abilities
• Solve simple job-related problems and bring solutions to the shop superintendent or Fabrication shop manager
• Ability to work with a variety of tools, large machines, and specialty equipment
• Support the Superintendent and Project Manager to complete the project in a timely manner
• Provide the best quality and productive work without constant reminder
• Review and inspect finished assemblies to ensure parts and pieces are accurate and meet the fabrication requirements

Shop Foreman

Project Manager

• Determines project needs, constraints and responsibilities to meet all the customers facilities requirements.
• Supervise/mentor the work of other project managers or assistant project managers.
• Review contracts and thoroughly understand company contractual rights, remedies, and responsibilities.
• Provide leadership to the team, resolve issues and solve problems that arise throughout the duration of the project.
• Manage oversight of the project team and maintain project requirements for safety, quality, productivity to ensure they are maintained throughout the duration of the project.
• Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
• Monitor staff performance and complete performance reviews.
• Delegate tasks and responsibilities to subordinate project managers, contractors, and laborers.
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
• Assist in the interview and selection of new project managers.
• Manage total construction effort to ensure project is constructed in accordance with budget.
• Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
• Develop subject matter expertise in vertical market and apply from sales to operations.
• Assist in preparation of MEP assessments and prepare detailed engineering reports.
• Coordinate project specific engineering.
• Develop scope of work and project specifications.
• Coordinate project schedule between property and contractors.
• Approve invoices, prepare and issues purchase orders.
• Provide complete closeout documentation and warranty coverage.
• Responsible for the specification and pricing of purchased equipment to ensure accuracy of quantity, size, configuration, voltage, options etc.
• Documents work by maintaining files for each job on company network and cloud based site.
• Other such duties and responsibilities as assigned by the Company from time to time.

Senior Project Manager – Mechanical

• Determine Mechanical Construction needs, constraints, and responsibilities to meet all the customers facilities requirements.
• Primary point of contact for all project related activities with the General Contractor or Customer directly.
• Approve invoices.
• Provide complete closeout documentation and warranty coverage.
• Develop scope of work and project specifications.
• Coordinate project schedule.
• Prepare and issues purchase orders for subcontractors.
• Optimizes job costs by negotiating prices with vendors/sub-contractors.
• Coordinate with inter-company divisions.
• Manage field level supervision.
• Provide complete closeout documentation and warranty coverage.
• Document work by maintaining files for each job.
• Responsible for reviewing and maintaining cost estimates of material, sub-contractors, purchased equipment, and other project-related activities.
• Monthly job status reporting, productivity tracking, and budget updates.
• Work with engineering on the specification and pricing of purchased equipment to ensure accuracy of quantity, size, configuration, voltage, options, etc.
• Up to 20% travel required.
• Other such duties and responsibilities as assigned by the company from time to time.

Project Manager – Mechanical

• Determine Mechanical Construction needs, constraints, and responsibilities to meet all the customers facilities requirements.
• Primary point of contact for all project related activities with the General Contractor or Customer directly.
• Approve invoices.
• Provide complete closeout documentation and warranty coverage.
• Develop scope of work and project specifications.
• Coordinate project schedule.
• Prepare and issues purchase orders for subcontractors.
• Optimizes job costs by negotiating prices with vendors/sub-contractors.
• Coordinate with inter-company divisions.
• Manage field level supervision.
• Document work by maintaining files for each job.
• Responsible for reviewing and maintaining cost estimates of material, sub-contractors, purchased equipment, and other project-related activities.
• Monthly job status reporting, productivity tracking, and budget updates.
• Work with engineering on the specification and pricing of purchased equipment to ensure accuracy of quantity, size, configuration, voltage, options, etc.
• Up to 20% travel required.
• Other such duties and responsibilities as assigned by the company from time to time.

Operations

• Assist the Service Manager with oversight of all HVAC field personnel for MSS in your assigned region/office.
• Support the coordination team for your assigned region/office HVAC service.
• Support in the interviewing of new technical field staff along with the Service Manager.
• Lead and guide all HVAC Service field staff in your assigned region/office, working closely with the Service Manager.
• Lead QA/QC for field performance and customer satisfaction of MSS service work.
• Work closely with the HVAC Service Manager and Dispatch team to organize and schedule resources to meet service work requirements surrounding both PM visits and service call/repair needs.
• Promote a safe and collaborative work environment within your assigned region/office HVAC service team and support other divisions as needed.
• Coordinate with the Service Manager and dispatch team regarding Manpower needs (short and long-term) and skill set development.
• Support the training needs for HVAC service in your assigned region/office.
• Work with Service Manager and division leadership to monitor, revise, and implement processes and procedures.
• Assist with supporting new processes and policies to increase efficiency, effectiveness, and employee satisfaction.
• Solve, coach, and train field staff through complex service-related problems. This may be day-to-day in the field or bringing members into the office.
• Working with management to focus on immediate needs and discuss long-term.
• Liaison and point of escalation for customers.
• Partner with sales staff to provide technical support for new opportunities.
• Promote a safety-focused culture.
• Perform safety talks and training for HVAC service in your assigned region/office.
• Perform job site safety walks and assessments as required.
• Maintain, enforce, and provide feedback on the MSS tool tracking program. Tool inventory, Hilti assist, etc.
• Ensure required time entry, documentation/paperwork is completed and turned in daily.
• Work with the Service Manager on performance reviews for your assigned region/office HVAC service field employees.
• This position will report directly to the Service Manager and will be an extension of the Service Manager when unavailable. They will work together with all field staff: have a plan to spend time with the staff equally, and still support their customers and chiller needs.
• They will support Sales as needed, lead & guide the technicians technically, and consistently strive to push the team forward in growth. This position will be 75% billable and 25% unbillable but can be flexible if needed.
• Other such duties and responsibilities as assigned by the Company from time to time.

Field Ops Supervisor – HVAC

Security Engineer

• Customer Service. This includes managing all inbound phone calls for customer service, complaints, invoice clarifications, updates, etc.
• Serve as the service operations lead to ensure effective utilization of service management software (Key2Act Signature Service, Vista, and others) along with associated field devices.
• Responsible for receiving, creating, and dispatching calls for service.
• Responsible for the accurate setup of new customers, service sites, equipment, service calls, vendors, subcontractors, and daily schedule.
• Must attend contract turnover meetings to gather all information for accurate contract setup and ensure that field staff receive all pertinent details to execute.
• Responsible for pre-planning and scheduling all contract service work and projects with the goal of having two weeks tentatively planned.
• This includes coordinating the schedule and access requirements with the customer.
• Maintain an open line of communication between technicians, team leaders, and service managers.
• Manage open calls, review costs, review resolutions, statuses for completion, and prepare calls for billing daily.
• Ensure timely and accurate completion of paperwork by technicians.
• Review technician time sheet for costing and payroll purposes in assigned area and provide to Service Managers for approval.
• Work with customers and/or Sales to obtain customer POs.
• Issue POs to technicians for third-party material.
• Maintain customer 3rd party websites per customers requirements.
• Place parts/material orders and returns as required.
• Provide regular reporting to Service Managers as requested.
• Support the Service Managers and technicians.
• Other such duties and responsibilities as assigned by the company from time to time.

Service Coordinator – Fire & Security

Manager

• Administer and support Microsoft Entra ID (Azure AD), Exchange Online, Microsoft Teams, OneDrive, Intune, Microsoft Defender, and Microsoft Purview
• Manage onboarding, offboarding, licensing, permissions, access reviews, and group management
• Maintain Conditional Access policies, MFA enforcement, device compliance policies, and identity security controls
• Support and optimize Microsoft Teams collaboration and conferencing solutions
• Assist with Microsoft Copilot and AI platform administration and governance
• Monitor Microsoft 365 service health, security posture, and platform performance
• Manage Windows endpoint deployments and lifecycle management through Microsoft Intune
• Configure and maintain compliance policies, configuration profiles, Autopilot deployments, application deployment, endpoint security baselines, and Windows Update for Business policies
• Administer and support NinjaOne, AutoElevate, and Microsoft Defender for Endpoint
• Monitor endpoint health, patch compliance, software deployment status, and overall security posture
• Assist with endpoint automation and scripting initiatives using PowerShell, Microsoft Graph, and related tools
• Support mobile device and application management for corporate-managed devices
• Assist with implementation, administration, and continuous improvement of ServiceNow
• Support and maintain IT operational workflows, service catalog items, asset management processes, and knowledge base documentation
• Create and maintain technical documentation, operational procedures, standards, and support runbooks
• Participate in automation and process improvement initiatives to reduce manual support workload and improve operational efficiency
• Assist with reporting, operational metrics, and platform visibility
• Support data governance and compliance initiatives using Microsoft Purview and Microsoft Defender technologies
• Assist with Data Loss Prevention (DLP), retention policies, eDiscovery, Information Protection, sensitivity labels, and Insider Risk Management
• Support governance initiatives aligned with cybersecurity best practices and Zero Trust principles
• Provide leadership, mentorship, and operational guidance to cloud and endpoint support staff
• Assist with managing daily team operations, project priorities, escalations, and workload distribution
• Support employee development through coaching, training, documentation, and knowledge sharing initiatives
• Participate in strategic planning, operational improvement initiatives, and long-term cloud modernization efforts
• Collaborate with leadership on IT standards, governance, budgeting, staffing, and technology roadmap planning
• Help drive accountability, process consistency, and service quality across the cloud operations team
• Provide Tier 2 and Tier 3 cloud and endpoint support for internal users
• Troubleshoot Microsoft 365, endpoint, identity, collaboration, and SaaS-related issues
• Coordinate with vendors, MSP partners, and internal departments on cloud-related initiatives
• Support conference room technology and collaboration platform integrations as needed
• Participate in after-hours maintenance windows or critical issue response when necessary
• Serve as an escalation point for cloud and endpoint operational issues
• Other such duties and responsibilities as assigned by the Company from time to time.

Cloud Manager

• Observes job performance and searches for any possible site hazards to ensure compliance
• Identifies conditions which could produce accidents
• Conducts post-accident investigations and makes recommendations
• Assists operation management on accident documentation
• Communicates with injured employees
• Assists in the development of Corporate Operating Procedures
• Conducts training on safety and new employee orientation
• Visits selected work sites to conduct audits
• Inspects vehicles and equipment for damage
• Assists in pre-job/shutdown planning
• Makes personal contact with working crews and addresses concerns
• Maintains SDS sheets
• Other duties as assigned

Site Safety Manager

• Assist and support the Project Engineer team in creating detailed cost estimates
• Travel to projects throughout the US and Caribbean for project management services
• Assist project manager in determining project needs, constraints, and responsibilities
• Prepare MEP assessments and reports
• Perform site visits to document project progress
• Create site visit reports
• Prepare conference call meeting notes and reports
• Review project scope of work and equipment specifications with project manager
• Administer request for quotations (RFQ) to equipment vendors
• Create contractor and equipment bid comparisons
• Prepare purchase orders and installation contracts for review by project manager
• Assemble project closeout documentation

Press Brake Operator

Spiral Machine Operator

Shop Foreman

Senior Project Manager – Mechanical

Project Manager – Mechanical

Project Manager – Mechanical

Field Ops Supervisor – HVAC

Service Coordinator – Fire & Security

Cloud Manager

Site Safety Manager

Assistant Project Manager