Support Engineer

• Analyze complex issues and engage with a worldwide client base to provide an incredible customer experience
• Serve as the primary point of contact for a broad variety of customers from financial and property management institutions
• Assist with a wide range of questions and technical issues using troubleshooting skills and creative solutions
• Listen to and empathize with clients and deliver a consistent, professional experience
• Collaborate with internal teams for problem solving and escalate complex issues as needed
• Work within a hybrid model based at MRI’s HQ in Solon, Ohio or Tempe, Arizona

Support Analyst III

Business Support Analyst – Reputation and Risk

Senior Business Support Analyst – Reputation and Risk

Associate Technical Analyst – Server/Application Admin, Home Medical Equipment Systems

Senior Associate, L2 Support Engineer – Databolt

Underwriting Support Technician