Field Engineer

• Provide high-quality technical support and service to medical imaging customers, including installation, inspection, testing, troubleshooting, and maintenance of medical imaging equipment.
• Work independently in the field to diagnose and resolve technical issues while adhering to safety regulations and OEM specifications.
• Service medical imaging equipment focused within the United States; calibrate and troubleshoot imaging systems and computer components to ensure performance aligns with OEM specifications.
• Ensure systems operate effectively to meet customer needs and expectations and represent the company professionally in all on-site interactions.
• Evaluate, install, and perform preventive maintenance on imaging equipment; provide advanced-level troubleshooting and repair of electronic, mechanical, and network-related issues.
• Continually expand knowledge base in repair and installation of equipment and document newly developed processes.
• Provide regular project updates, feedback, and insights to management including the Zone Service Director to support decision-making and continuous improvement.
• Provide training to end users and remain available to address technical issues and respond to inquiries promptly.
• Perform additional duties as assigned to support team and organizational goals; travel up to 50% and comply with physical and work environment demands.

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