The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets.
The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients, and their care teams harmoniously monitor, manage, and protect life.
A Territory Manager is responsible for securing new business and managing a sales area independently, often remotely from Kestra main offices. This position contacts and consults with a variety of clients in a mixture of clinical settings. In addition to direct sales responsibilities for a given territory, the Territory Manager provides training, on-going product service and support, and assistance in the reimbursement process.
ESSENTIAL DUTIES:
Responsible for the sales and ongoing support of Kestra products
Consistently meet or exceed quarterly and annual sales targets as well as performance-based objectives
Build and maintain strong, long-term relationships with healthcare professionals across various cardiology specialties (e.g., interventional cardiology, electrophysiology, Cardiac Rhythm Management)
Manage pipeline of customers
Grow and develop trusted partner relationships with key accounts and stakeholders within the territory in a professional and ethical manner
Prepare quarterly Business Plans and present to Regional Sales Leadership, driving accountability and results.
Ensure responsible and appropriate use of budgeted expenses by adhering to Kestra policies and procedures
Attend key exhibits and conventions, as required
Coordinate patient interaction with Clinical Advisors and Customer Care team
Provide key insights and timely feedback to Sales Leadership and Marketing to help shape future strategies
Manage full-cycle sales cycle from introduction and product demonstration to training, delivery, and followup
Represent Kestra at key industry conferences, conventions, and events, as required.
Serve as a field expert and resource in your territory, including assisting with reimbursement, navigating clinical teams, and responding to client issues and complaints
Maintain records and Sales data using CRM Technology.
Adhere to Pledge of Confidentiality
Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case.
COMPETENCIES:
Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
Integrity: Commitment, accountability, and dedication to the highest ethical standards.
Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
Action/Results: High energy, decisive planning, timely execution.
Innovation: Generation of new ideas from original thinking.
Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.
Requirements
5+ years of successful medical device sales experience
3+ years of outside sales experience
Bachelor's degree from an accredited four-year college or university in Business, Sales, Marketing, or a related field, or an equivalent combination of education and professional experience
Must reside in the assigned territory
Ability to drive an automobile with a valid driver’s license and acceptable completion of a motor vehicle report (MVR)
Demonstrated strong business acumen
Excellent written and verbal communication skills
Familiarity of MS Office, including MS Teams
Post offer, must be able to achieve credentialing for hospital system entry including, but not limited to:
Documentation of vaccination and immunization status
Completion of background check
Completion of drug screening testing
Review and agree to hospital policies and procedures
Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety