Mosai

Solutions Engineer

• Partner with Sales across the full cycle of discovery, demonstration, ROI/business case, and close to shape deal strategy and messaging, particularly for complex and enterprise opportunities
• Lead clinical discovery with clinical leaders and executives to uncover drivers related to quality, staffing, reimbursement, workflows, and outcomes
• Deliver tailored product demonstrations aligned to customers’ clinical, operational, and financial priorities
• Translate Mosai product capabilities into measurable value, including hospitalization reduction, LUPA management, SIA optimization, workflow efficiency, and other outcomes
• Build consensus across clinical and executive stakeholders and address clinical objections with Account Executives
• Use data, benchmarks, and real-world examples to elevate conversations from product features to outcomes and strategic value
• Contribute reusable clinical use cases, ROI narratives, and sales enablement materials
• Partner with Sales, Customer Success, Marketing, and Clinical Services on strategic accounts
• Maintain expertise across Mosai’s product suite and Clinical Services Center of Excellence standards
• Translate field insights into feedback for Product and Data Science to inform positioning and roadmap priorities
• Support webinars, case studies, events, and other customer-facing thought leadership
• Report to the Director, Training & Enablement while supporting Account Executives and Account Management

Clinical Solutions Consultant

• Partner with Sales across discovery, demonstration, ROI/business case, and close to shape deal strategy and messaging, especially for complex and enterprise opportunities
• Lead clinical discovery with clinical leaders and executives to uncover decision drivers related to quality, staffing, reimbursement, workflows, and outcomes
• Deliver tailored product demonstrations aligned with customers’ clinical, operational, and financial priorities
• Translate Mosai product capabilities into outcome-driven value, including hospitalization reduction, LUPA management, SIA optimization, workflow efficiency, and measurable quality, operational, and financial outcomes
• Build consensus across clinical and executive stakeholders and address clinical objections with Account Executives
• Use data, benchmarks, and real-world examples to elevate conversations from product features to outcomes and strategic value
• Contribute reusable clinical use cases, ROI narratives, and sales enablement materials
• Partner with Sales, Customer Success, Marketing, and Clinical Services on strategic accounts
• Maintain expertise across Mosai’s product suite and Clinical Services Center of Excellence standards
• Translate field insights into feedback for Product and Data Science to inform positioning and roadmap priorities
• Support webinars, case studies, events, and other customer-facing thought leadership
• Report to the Director, Training & Enablement while supporting Account Executives and Account Management

Customer Success Manager

• Deliver onboarding and training programs for new Sales and Customer Success team members
• Serve as the primary training resource for new hires, providing coaching, guidance, and ongoing development
• Build, maintain, and continuously improve onboarding curricula covering product knowledge, sales methodology, industry expertise, and role-specific competencies
• Partner with Product, Product Marketing, Clinical, and other subject matter experts to develop and maintain product and industry training materials
• Create and deliver training programs for new products, features, and company initiatives
• Facilitate instructor-led training sessions, workshops, role plays, and skill development exercises
• Coach Account Executives on prospecting, discovery, product demonstrations, objection handling, competitive positioning, negotiations, and closing strategies
• Support Account Management teams with renewals, expansion opportunities, value-based conversations, and customer retention skills
• Train Customer Success Managers on adoption strategies, business reviews, renewal readiness, risk mitigation, and customer growth opportunities
• Review recorded customer-facing calls and meetings to identify coaching opportunities
• Develop and administer certification programs
• Track onboarding progress, training participation, certification status, and skill development metrics
• Identify performance gaps and deliver targeted training and coaching solutions with Sales and Customer Success leaders
• Equip frontline managers with tools, resources, and coaching frameworks
• Support the evaluation, implementation, and administration of learning management and enablement platforms
• Meet training, onboarding, and enablement goals supporting company growth, customer retention, and revenue objectives
• Perform other duties as assigned

Sales & Customer Success Trainer

Accountant

• Assist with accurate and timely monthly financial statement close, financial statement preparation, and variance analysis
• Prepare and record asset, liability, and expense journal entries by compiling and analyzing account information
• Prepare balance sheet account reconciliations and resolve discrepancies
• Assist with external audit and tax reporting by pulling data and collaborating with internal and external partners
• Assist with designing, implementing, and managing scalable internal controls
• Assist with bank reconciliations, bank deposits, sales tax calculation and payment, and accounts payable
• Assist with business registration and tax compliance
• Cultivate professionalism, collaboration, exceptional customer service, and rapid response to critical business needs
• Complete other accounting projects as assigned

Staff Accountant

Account Manager

• Manage renewals and expansion across a portfolio of Small and Medium-sized Business accounts
• Drive cross-sell opportunities across Mosai solutions
• Proactively prospect and build pipeline within existing Mosai accounts
• Monitor adoption and identify risk and expansion signals
• Maintain accurate forecasts and pipeline
• Develop and execute account plans and growth strategy
• Maintain and expand executive relationships
• Partner closely with Customer Success to align on value and adoption
• Coordinate with internal roles as needed
• Perform other job-related duties as assigned
• Travel quarterly for sales team meetings and trainings
• Travel to clients, conferences, and prospects as needed