MORO TECH

Procurement

• **On a given day, a Software Vendor Management Operations Specialist will: **
• - Manage the lifecycle of software licenses and subscriptions, including inventory tracking, renewals, usage monitoring, and optimization initiatives.
• - Support commercial discussions and renewal processes with key software vendors to achieve cost-efficiency and business objectives.
• - Coordinate the vendor relationships and act as a laison between internal stakeholders, Global Procurement (GP) and Legal, and external partners.
• - Oversee the operational processes supporting the resale and external deployment of software platforms & tools.
• - Ensure accurate processing, documentation, and compliance of software-related financial transactions, including quotations, purchase orders, invoices, and accounts payable activities.
• - Manage and support chargeback, cost allocation, and centralized billing processes for internal platforms and services.
• - Monitor compliance with software licensing agreements, contractual obligations, and internal governance requirements.
• - Partner with Product Management and Engineering teams to assess platform enhancements and ensure alignment with licensing and contractual terms.
• - Coordinate with corporate and affiliate organizations on billing structures, service agreements, and operational changes impacting software and platform management.
• - Drive the implementation and continuous improvement of centralized processes, governance frameworks, and operational standards for software, licensing, and platform operations.

Software Vendor Management Operations Specialist

Project Manager

• Lead end-to-end delivery of Program Increments (PI), ensuring quarterly objectives are planned, executed, and delivered on time, while actively managing progress, scope, and blockers.
• Coordinate and align two backend teams with cross-functional partners (frontend, infrastructure) to ensure seamless collaboration and delivery.
• Translate product vision into actionable multi-year roadmaps and integrated sprint-based plans, driving technical, architectural, and business alignment.
• Define, track, and report KPIs with clear, data-driven updates to stakeholders, including sprint-level insights and executive reporting (e.g., SteerCo and top management).
• Act as the central point of contact for stakeholders across multiple regions, proactively managing communication, and facilitating meetings.
• Identify project risks and issues and implement mitigation strategies.
• Ensure consistent alignment between development, infrastructure, and applications teams.

Project Manager – EV Products

Account Manager

• Serve as the primary point of contact for assigned accounts, owning the full sales cycle from lead generation to quoting, closing, and follow‑up.
• Achieve sales targets and budgets by growing existing accounts, developing new opportunities, and managing forecasts and reporting.
• Build and maintain strong, long‑term customer relationships by understanding client needs, satisfaction levels, and delivering scalable, tailored solutions.
• Coordinate closely with internal teams (Account Managers, Sales Support, License Support) to ensure high‑quality delivery, documentation, and timely cross‑department communication.
• Manage account operations, including CRM/ERP usage, overdue payment follow‑ups, process compliance, and acting as backup for other Account Managers when needed.
• Engage with clients, prospects, and partners both remotely and on‑site, dedicating significant time to collaboration with the License Support team and Microsoft business training initiatives.

• Build and maintain strong, long-lasting relationships with customers and key stakeholders
• Identify and develop new customers while expanding business with existing accounts
• Follow up on customer leads and act as the main point of contact for designated accounts
• Increase sales revenue and profitability; meet or exceed sales targets and budgets
• Meet clients, prospects, partners, and affiliates both on-site and remotely
• Understand client requirements and develop tailor-made, replicable, and scalable proposals
• Lead customer-related activities and oversee account performance end-to-end
• Support the AM/Pre-Sales team in business expansion and coach junior team members
• Proactively suggest new projects and explore opportunities in new markets
• Learn, adopt, and promote TBP/TPS/JKK principles and report BNFF (Bad News First and Fast)

Pre-Sales & Account Manager

Manager

• Facilitate ceremonies such as Daily Scrums, Plannings, and Retrospectives in a remote and international environment.
• Collaborate with Product Managers to ensure backlog readiness, delivery and prioritization.
• Monitor sprint progress, team capacity, and delivery health, communicating risks, dependencies, and delivery status to relevant stakeholders
• Track and analyze delivery metrics such as velocity, cycle time, and sprint predictability to support transparency and planning
• Facilitate coordination across teams and project stakeholders to manage dependencies and ensure alignment
• Conduct structured 1:1s with team members to maintain alignment and support team delivery
• Ensure delivery teams operate at a sustainable pace while delivering high-quality outcomes aligned with customer needs
• Promote and implement best practices, methodologies, and tools to improve team efficiency and culture

Delivery Manager

SDET

• Design, drive and execute software testing tasks by ensuring proper test cases preparation and description, based on requirements specifications and technical design documents.
• Conduct integration testing of mobile app components, including front-end interfaces, APIs, DBs and third-party integrations.
• Utilise hardware components into the Integration testing process (e.g. vehicles, chargers, smart cables).
• Implement and maintain automated integration tests using appropriate tools and frameworks to ensure efficiency and repeatability.
• Execute manual test scenarios covering new functionalities and bug fixing confirmation tests.
• Identify, diagnose, and resolve integration issues by collaborating with development and QA teams.
• Collaborate closely with Business Analysts and Product Owners to define well structured and testable user stories.
• Conduct performance and scalability testing of integrated components to ensure they meet performance standards.
• Monitor integration test progress and report on test coverage, test results, and issues to stakeholders.
• Promote continuous improvement by investigating and suggesting methodologies, tools and new technologies when needed, in order to successfully contribute and maintain a high level of quality assurance lifecycle.

Software Vendor Management Operations Specialist

Project Manager – EV Products

Account Manager

Pre-Sales & Account Manager

Account Manager

Delivery Manager

Integration Software Engineer – Test