Mood

Performance Marketing

• Handle the day-to-day setup and trafficking of campaigns across multiple channels.
• Ensure all ad creatives are uploaded correctly with the proper tracking parameters (UTMs).
• Compile weekly and ad-hoc performance reports using Microsoft Excel.
• Monitor active campaigns to ensure they are spending their daily budgets.
• Act as a bridge between data and creative by tagging top-performing ads and helping maintain our creative asset library.

Paid Media Buyer – Worldwide

Account Executive

• Identifying and connecting with new and existing customers and prospects via phone, email, chat, and other channels to introduce and sell our products and services.
• Building relationships with customers through various channels to understand their needs and showcase how Mood products can help.
• Maintain ongoing relationships with your ‘book of customers’ to manage the relationship and keep them engaged and loyal to Mood.
• Partnering with the Customer Success Contact Center Leadership team to develop and refine strategies for growing our sales pipeline based on customer insights.
• Meet and exceed monthly, quarterly, and annual sales targets and the various key performance metrics that are measured in a contact center, sales, and outbound position.

Outbound Phone Sales Representative

Operations

• Go-to-Market Strategy & Planning: Translate company growth objectives into actionable GTM strategies, sales goals, and operating rhythms.
• Partner with leadership to define segmentation, ICPs, territories, and quotas that maximize efficiency and ROI.
• Lead annual and quarterly GTM planning cycles, including sales coverage models, headcount capacity planning, and resource allocation.
• Provide strategic input on pricing, products, and incentive design to drive revenue performance.
• Revenue Operations Infrastructure: Own and optimize the CRM (Salesforce) and broader GTM tech stack (engagement, enablement, forecasting, analytics).
• Establish scalable workflows for lead management, pipeline governance, and forecasting accuracy.
• Implement and enforce data governance standards to ensure data integrity, reliability, and executive-level trust in reporting.
• Build integrations and automations that improve efficiency and enable end-to-end visibility across the funnel.
• Develop lead scoring, funnel tracking, and campaign attribution.
• Analytics, Forecasting & Insights: Design and maintain dashboards that provide clear visibility into pipeline health, funnel conversion, and forecast attainment.
• Deliver recurring insights to leadership on growth levers, risks, and opportunities across segments, channels, and products.
• Build models that support scenario planning, capacity management, and market expansion decisions.
• In partnership with the data team develop predictive analytics to improve forecast accuracy and identify leading indicators of performance.
• Operational Excellence & Enablement: Partner with Sales leaders to diagnose and eliminate process bottlenecks across the customer lifecycle.
• Build playbooks, onboarding materials, and training programs that reduce ramp time and improve productivity.
• Support the design and administration of compensation plans, ensuring alignment with company growth priorities.
• Drive adoption of systems, processes, and tools across GTM teams, fostering accountability and consistent execution.
• Cross-Functional Collaboration: Collaborate with Finance on forecasting, budgeting, and revenue reporting.
• Serve as a trusted advisor to sales leadership, providing data-driven insights that inform board-level discussions and investor updates.

Senior Manager, Sales Operations – Strategy

Supply Chain

• Own the end-to-end supply chain operations, including demand and supply planning, sourcing, manufacturing, inventory management
• Develop and execute scalable supply chain strategies aligned to company growth, margin targets, and customer experience goals
• Lead S&OP or similar planning processes to balance demand, supply, and financial outcomes
• Report and actively drive key supply chain performance metrics, including inventory turns, days on hand, fill rates, forecast accuracy, and service level attainment
• Serve as the senior interface with strategic suppliers, manufacturers, and fulfillment partners
• Ensure all supply chain operations meet regulatory and compliance requirements across applicable markets
• Partner closely with Finance on cost control, forecasting, budgeting, and margin optimization
• Build strong relationships with internal and external stakeholders to support business objectives
• Drive process documentation, SOP development, and operational transparency to reduce key-person dependency

Paid Media Buyer – Worldwide

Outbound Phone Sales Representative

Senior Manager, Sales Operations – Strategy

Senior Manager – Supply Chain