Momentus Technologies

Growth Marketing

• Drive new lead generation through website design enhancements, landing pages, and conversion rate optimization (including building PLG funnels for different stages of intent).
• Test and iterate on website copy, layouts, imagery, CTAs, and user flows; analyze performance and share insights.
• Monitor website analytics to identify trends, conversion barriers, and opportunities for improvement.
• Support SEO efforts by implementing best practices, optimizing content, and tracking organic performance.
• Contribute to AEO initiatives by structuring content and pages to perform well in AI generated answer engines (e.g., Google SGE, ChatGPT powered search experiences).
• Oversee and optimize affiliate, PPC and digital advertising campaigns, including A/B testing, keyword research, and budget management.
• Develop and manage social media and community presence (including platforms like LinkedIn, X, and Reddit), actively monitoring brand conversations, engaging with relevant communities, addressing feedback, and leveraging insights to drive awareness, trust, and demand generation.
• Build dashboards and reports to communicate key marketing KPIs, including conversion rates, site engagement, and MQL growth.
• Collaborate with cross-functional teams to execute website updates, demand generation initiatives, and workflow automations.
• Use AI tools to streamline testing, analysis, and campaign execution.

Growth Marketing Manager

Operations

• Define and evolve the Customer Organization operating model to improve efficiency and scalability.
• Create and maintain process documentation, governance, and accountability frameworks.
• Own strategy and administration of customer-facing systems (Rocketlane, Gainsight, Zendesk).
• Improve cross-system workflows, integrations, and automation to reduce manual work.
• Develop KPI frameworks, dashboards, and recurring performance reviews for leadership.
• Deliver monthly operational insights tied to key metrics (e.g., margin, GRR, utilization).
• Drive programs that improve onboarding predictability, reduce Time to Value, and increase PS margin.
• Ensure adoption of standardized delivery workflows and best practices.
• Oversee financial operations including forecasting, backlog reporting, billing, and revenue recognition.
• Manage quarterly bonus calculations, billing disputes, and select departmental expenses.
• Partner with Customer Org, Product, Sales, and Finance to align end-to-end customer lifecycle processes.
• Establish and maintain operating rhythms that support global collaboration.
• Hire, lead, and develop operations talent across analytics, systems, and process ownership.

Director of Customer Operations

Account Executive

• Win new accounts Momentus solutions to meet and exceed revenue and profit targets (new logos only).
• Be responsible for consultative solution selling, listen to the needs of prospective customers, and clearly articulate the value proposition of Momentus solutions.
• Prepare effective client presentations and run efficient meetings.
• Apply tactical and strategic go-to-market models aimed at growing the customer base both in the short and long terms to drive higher revenues, customer growth, and to improve customer retention.
• Build strong partnerships at the senior leadership level of prospect organizations and establish new business relationships.
• Increase visibility for the Momentus brand with customers, prospects, and alliance partners through participation at industry events.
• Support weekly, monthly, and quarterly forecast processes, including pipeline analysis, data validation, and identify required gaps and actions items.
• Collaborate across internal teams to grow your knowledge of the product and ensure you bring the best solution to our clients.
• Other duties assigned.

Account Executive, German Speaking

Support Engineer

• Oversee the support and optimization of current bespoke integrations and reports across diverse product portfolios
• Collaborate with clients to understand and troubleshoot existing integration challenges
• Provide expert support in diagnosing and resolving issues related to existing custom integrations and custom reports
• Debug and troubleshoot issues of 3rd party developers using the APIs of our various products
• Respond to and resolve support tickets related to integrations, Crystal Reports, and APIs
• Collaborate with cross-functional teams to address and rectify technical challenges
• Maintain and update comprehensive documentation for existing integrations, Crystal Reports, and API specifications
• Facilitate knowledge transfer within the team to enhance overall support capabilities
• Build and maintain positive relationships with clients through effective communication and understanding their needs
• Demonstrate empathy and patience when working with clients to resolve integration challenges

Technical Support Specialist

Financial Planning and Analysis

• Deliver precise financial reporting each month, influencing decisions at all levels
• Collaborate with the Director of FP&A to craft compelling board-facing materials quarterly
• Showcase monthly operational results to the leadership team, adding strategic insights
• Drive financial modeling in support of strategic planning
• Partner with the accounting team to analyze operating results, ensuring financial reporting accuracy
• Constantly enhance KPI and financial reporting processes for efficiency and relevance
• Provide analytical support for ongoing mergers & acquisitions activities
• Be a driving force in implementing business-enhancing automation and digitalization

Senior Financial Analyst

• Win new accounts to meet and exceed revenue and profit targets (new logos only)
• Be responsible for consultative solution selling, listen to the needs of prospective customers, and clearly articulate the value proposition of Momentus solutions
• Prepare effective client presentations and run efficient meetings
• Apply tactical and strategic go-to-market models aimed at growing the customer base both in the short and long terms to drive higher revenues, customer growth, and to improve customer retention
• Build strong partnerships at the senior leadership level of prospect organizations and establish new business relationships
• Increase visibility for the Momentus brand with customers, prospects, and alliance partners through participation at industry events
• Support weekly, monthly, and quarterly forecast processes, including pipeline analysis, data validation, and identify required gaps and actions items
• Collaborate across internal teams to grow your knowledge of the product and ensure you bring the best solution to our clients.

Product Designer

• Drive the evolution of our UX practice, balancing the optimization of our core SaaS platform with the integration of forward-looking "Agentic AI" capabilities.
• Own the design lifecycle from concept to delivery. You will direct the creation of scenarios, wireframes, and prototypes while maintaining the ability to jump in and design alongside your team.
• Mentor and scale a high-performing team of designers and researchers, fostering a culture obsessed with solving customer problems and continuous improvement.
• Partner with Engineering and Product Management to ensure design is a key driver in our product strategy, ensuring technical feasibility without sacrificing user centricity.
• Operationalize user research to validate complex workflows, ensuring users trust both our traditional tools and new autonomous features.

Director of User Experience

Implementation Specialist

• Manage CRM and ERP software implementation projects for clients with 5-500 users.
• Participate in functional and technical working groups and progress meetings.
• Identify business needs, document requirements, and ensure a smooth delivery through our Best Practices Playbooks while supporting clients through the implementation process.
• Work closely with the Implementation Team, including Project Managers, Principal Consultants and Technical Services resources.
• Design and deliver key stakeholder training on system configuration as well as end user training.
• Basic project management tasks including the following: creation of onsite agendas, project task list follow up, escalation of issues to Project Manager & Leadership in order to keep the project within defined scope and timeline.

Implementation Consultant

Marketing

• Coordinate and execute integrated campaign activities for expansion and new logo marketing programs.
• Manage content and creative deliverables through Click Up to ensure timely execution.
• Partner cross-functionally with Customer Success and Product Marketing to identify customer stories, testimonials, and case studies.
• Manage the customer marketing calendar and ensure amplification across channels (email, social, web).
• Own campaign setup, reporting and workflows in SalesForce
• Build and deploy marketing emails and nurture sequences in HubSpot with strong attention to brand and design.
• Track performance metrics and recommend optimization opportunities (open rates, CTR, conversions).
• Act as a connector between campaign planning and marketing operations, keeping tasks moving, deadlines met, and details organized.

Marketing Programs Specialist

Account Manager

• Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and engagement.
• Serve as the main liaison between clients and internal teams, ensuring deliverables meet client expectations and timelines.
• Identify growth opportunities within existing accounts and develop upselling and cross-selling strategies.
• Collaborate closely with product, marketing, and support teams to tailor solutions to client needs.
• Lead strategic account planning, including quarterly business reviews and renewal strategies.
• Negotiate contracts and renewals with a focus on value creation and long-term success.
• Monitor account health and proactively address any issues or risks.
• Track account performance, client feedback, and usage metrics to inform strategies.
• Stay current on industry trends, client business challenges, and competitive landscape.
• Occasionally pursue and close strategic new business opportunities that align with target markets or current client portfolios.

Product Manager

• Drive the execution of all processes in the product development lifecycle, including product and market research, competitor analysis, planning, positioning, requirements, roadmap development, and product launch
• Translate product strategy into detailed requirements in collaboration with UX and engineering teams
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Conduct discovery to uncover high value, unmet market / customer needs; conduct & synthesize competitive analysis
• Create, manage and present product roadmaps
• Collaborate with pricing team members to determine ideal commercial / GTM plan
• Track, measure, and report on product performance
• Gather and analyze feedback from customers and stakeholders