Momentus Technologies

Marketing

• Own the strategy and execution of marketing programs for customer adoption and retention
• Partner with teams to segment customers and identify expansion opportunities
• Develop messaging and content tailored to customer personas
• Design and execute multi-channel campaigns for product expansion
• Lead customer advocacy programs and activate customer references

Customer Marketing Manager

Implementation Specialist

• Collaborate closely with customers to understand business requirements and recommend effective financial workflow solutions within Momentus Enterprise
• Configure Momentus Enterprise according to customer financial requirements, industry best practices, and project scope
• Provide ongoing financial workflow support and guidance for recurring customer engagements, support escalations, and customer inquiries
• Deliver training and support to customers to ensure customers understand, adopt, and receive value from the Momentus Enterprise Financials package
• Assist customers with financial reporting, including preparation of financial statements, financial analysis, and operational insights
• Build and maintain strong relationships with customers to ensure satisfaction, retention and growth
• Stay current on Momentus Enterprise financial software features and functionality to best support customer implementations and ongoing optimization
• Confidently present solutions to customer leadership and stakeholders, including directors, controllers and CFOs
• Serve as a financial subject matter expert, partnering cross-functionally with Sales, Support, Product, and other internal teams to support customer and business needs
• Consistently achieve an 80% utilization target

Financial Implementation Consultant

Product Designer

• Own the design infrastructure that accelerates Momentus' AI-first product strategy.
• Audit existing product-line-specific Figma libraries, then lead the migration to a component system that lives in code with tokens as the source of truth
• Build and maintain LLM-readable system documentation, accessible to designers, engineers, and Claude
• Own the context layer: structured prompt libraries, MCP server integration, and system artifacts that keep Claude producing consistent, on-brand, accessible output
• Establish governance that accounts for AI-generated code, not just human-authored contributions
• Track and report on system health metrics tied to business outcomes: product velocity, cycle time, and features shipped, alongside coverage and adoption
• Lead the design of Momentus' AI interaction patterns as the primary design surface, covering non-deterministic outputs, trust and transparency, agentic workflow UIs, and progressive disclosure of AI behavior
• Define standards for how AI features look, feel, and communicate across all product lines
• Create reusable patterns for supporting surfaces: onboarding flows, reporting and analytics interfaces, and dashboards
• Partner with Engineering to define token architecture, component APIs, and the front-end structure that makes the system scalable and AI-agent-consumable
• Collaborate with Product Management to sequence system work against the AI-first product roadmap
• Elevate design team capability through pairing, critique, and informal mentorship across all product lines
• Define and uphold visual and interaction quality standards across all product lines
• Champion accessibility to WCAG 2.2 AA, using AI tooling (automated audits, contrast checks, alt-text generation) to accelerate compliance rather than treat it as overhead
• Contribute to design reviews with feedback grounded in system standards and AI-first principles
• Own annual VPAT generation across all product lines, coordinating with Engineering and QA to assess conformance, document findings accurately, and publish updated reports on a defined cadence

Senior Product Designer, Design Systems

Customer Success Manager

• Own the day-to-day execution of digital programs across email campaigns, in-app engagement, community, and customer education.
• Build and manage automated email campaigns that guide customers through onboarding, activation, and ongoing adoption milestones.
• Identify at-risk accounts using health score signals and deploy targeted risk intervention sequences.
• Collaborate with CSMs to align digital touchpoints with human-led plays across the customer journey.
• Design and launch in-app guides, product tours, tooltips, and banners that drive feature discovery and usage.
• Own day-to-day strategy and management of Momentus' online customer community platform.
• Create and curate content that drives participation — including product tips, use cases, announcements, and discussions.
• Manage end-to-end logistics and promotion for monthly customer webinars, including scheduling, platform setup, speaker coordination, and post-event follow-up.
• Create new customer learning content including quick-start tutorials, how-to videos, and structured learning courses that help users build confidence and competency in the Momentus platform.

Digital Customer Success Specialist

Events

• Own the overall event calendar, program vision, and strategy aligned to GTM priorities and business goals
• Position events as a core driver of pipeline, customer engagement, and brand
• Define clear success metrics for each event and the broader portfolio
• Track performance, measure ROI, and provide insights to optimize future investments
• Lead planning and execution for Tier 1 events, executive engagements, and high-impact brand activations
• Ensure every event delivers a consistent, premium, and differentiated Momentus experience
• Partner with Demand Gen to build and execute integrated promotion plans across email, paid, social, and content
• Ensure strong pre-event pipeline creation and post-event follow-up
• Allocate budget based on strategic priorities and expected ROI
• Own end-to-end financial management including POs, vendor payments, and reconciliation
• Manage all event logistics including AV, signage, catering, staffing, setup, and on-site execution
• Own vendor sourcing, negotiation, and relationship management
• Ensure accurate lead capture and tracking
• Monitor lead progression through the funnel and partner with Sales on follow-up and conversion
• Collaborate with Sales, Product Marketing, Content, and Brand to ensure messaging and experience align with core value propositions
• Act as the connective tissue across teams to deliver seamless execution
• Shape and evolve the Momentus event experience and identity
• Ensure consistency and quality across every touchpoint, from invitation to follow-up

Marketing Events Manager

Performance Marketing

• Develop and execute a comprehensive demand generation strategy tied directly to pipeline and revenue goals.
• Build programs that consistently generate high-quality, sales-ready opportunities.
• Leverage AI and automation to improve targeting, personalization, lead scoring, and campaign execution.
• Apply predictive analytics to identify high-intent prospects and improve conversion and efficiency.
• Continuously evaluate and integrate emerging AI-driven tools into the marketing stack.
• Own the funnel from acquisition through conversion, continuously improving conversion rates and pipeline velocity.
• Partner closely with Sales and RevOps to ensure strong alignment, clean handoffs, and pipeline quality.
• Plan and execute campaigns across channels (paid media, email, content, webinars, events, etc.).
• Allocate budget and effort based on performance and ROI.
• Build and refine reporting frameworks to measure performance across campaigns and channels.
• Translate data into actionable insights that drive decision-making and resource allocation.
• Run a high-velocity testing roadmap across messaging, audiences, channels, and offers.
• Scale what works and rapidly iterate on what doesn’t.
• Partner with Product Marketing on positioning and messaging.
• Align with Sales on ICP definition, targeting, and pipeline feedback loops.
• Collaborate with RevOps and data teams to ensure scalable systems and accurate reporting.

Director of Demand Generation

Salesforce Administrator

• Administer and optimize Salesforce Sales Cloud and CPQ platforms (e.g., Salesforce CPQ, DealHub, Nue.io), serving as the internal expert on quote-to-cash architecture and best practices.
• Design scalable quote-to-cash solutions including pricing logic, approvals, product configuration, renewals, and amendments.
• Architect and build advanced Salesforce automation, including record-triggered flows, screen flows, approval processes, and end-to-end lifecycle workflows.
• Proactively identify and implement automation to reduce manual effort, improve accuracy, and accelerate revenue velocity across the sales lifecycle.
• Leverage Salesforce AI capabilities and external AI tools to enhance system intelligence, guided selling, forecasting, and operational insights.
• Partner with RevOps and GTM leaders to embed AI-driven insights into core workflows such as lead scoring, opportunity management, and forecasting.
• Ensure strong data integrity through governance, validation frameworks, audits, and advanced dashboards supporting forecasting and revenue analytics.
• Own and optimize GTM system integrations (e.g., ZoomInfo, Gong, Outreach, marketing automation), ensuring reliable data sync, field mapping, and cross-system alignment.

Product Manager

• Drive the execution of all processes in the product lifecycle, leveraging AI tools for market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch
• Translate product strategy into detailed requirements in collaboration with UX and engineering
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Conduct discovery to uncover high value, unmet market / customer needs; conduct & synthesize competitive analysis
• Create, manage and present product roadmaps
• Collaborate with product pricing to determine ideal commercial / GTM plan
• Track, measure, and report on product performance
• Gather and analyze feedback from customers and stakeholders
• Make data-driven decisions to improve products, using AI-powered analytics and LLM-based insights to accelerate discovery and prioritization
• Define and own the AI feature strategy for accounting workflows, including intelligent automation, anomaly detection, natural language interfaces, and AI-assisted reconciliation
• Partner with engineering and design to evaluate LLM providers, agentic frameworks, and AI/ML models appropriate for ERP accounting use cases
• Develop content for executive / board presentations on roadmap and product/market performance

Product Manager – ERP

• Drive product development lifecycle for AI-powered sales capabilities
• Make decisions on when to use intelligent automation
• Conduct ongoing discovery with customers
• Articulate measurable outcomes for initiatives
• Partner with Sales, Marketing, and Customer Success

Product Manager – Sales CRM

• Manage CRM and ERP software implementation projects for clients with 5-500 users.
• Participate in functional and technical working groups and progress meetings.
• Identify business needs, document requirements, and ensure a smooth delivery through our Best Practices Playbooks while supporting clients through the implementation process.
• Work closely with the Implementation Team, including Project Managers, Principal Consultants and Technical Services resources.
• Design and deliver key stakeholder training on system configuration as well as end user training.
• Basic project management tasks including the following: creation of onsite agendas, project task list follow up, escalation of issues to Project Manager & Leadership in order to keep the project within defined scope and timeline.