Moen

Manager

• Oversee an account base (Costco, Sam's Club, Target, Meijer, Menards, etc.) aiming to achieve assigned sales revenue and margin targets while managing within the expense budget
• Drive sales growth by maintaining and expanding existing business, collaborating across brick-and-mortar and online platforms, and pursuing new business opportunities
• Develop and maintain strong relationships with key influencers at each assigned account
• Act as a liaison between FBIN Security and account base, collaborating with Sales, Product, Channel, RGM, Operations, Marketing, and Finance
• Manage independent manufacturer sales reps and develop relationships with synergistic business partners
• Plan, create, and deliver comprehensive product line review presentations for each product category
• Optimize product transition costs including markdowns, buybacks, displays, returns, and logistics
• Communicate key initiatives that may impact the forecast and participate in monthly forecast meetings
• Utilize store visits, data resources, and networking to gain insights into competitors' strategies
• Serve as a resource for information on key customer initiatives and act as the voice of the customer
• Manage category-wide initiatives and rollouts, coordinating with customer in-store service teams and independent representative agencies
• Apply financial knowledge to achieve favorable outcomes and propose effective solutions based on facts and financial viability

National Accounts Manager

Sales

• Advise enterprise clients on safety and security solutions through Commercial Distribution partners
• Identify and engage key stakeholders within Global 2000 End User companies to co-develop tailored safety and security strategies
• Consult on and implement Master Lock’s integrated safety and security solutions at an enterprise level
• Translate enterprise needs into actionable plans for field teams and ensure alignment and execution
• Establish strategic partnerships with C-suite stakeholders to align Master Lock’s solutions with enterprise-level safety and security objectives
• Expand solution adoption and maximize customer value through ongoing engagement and optimization
• Conduct discovery with prospective clients to uncover operational challenges and recommend tailored solutions
• Guide clients through the evaluation and adoption of SaaS-based safety solutions such as cLOTO
• Serve as a trusted advisor and subject matter expert on Master Lock’s integrated safety and security solutions
• Collaborate with clients to design solution roadmaps and align on value-based outcomes
• Support internal teams by providing strategic insights and solution frameworks for enterprise opportunities
• Maintain detailed records of client engagements, solution designs, and implementation milestones in CRM
• Collaborate cross-functionally to ensure client needs are translated into effective solutions and support

Vertical Sales Manager, SaaS

• Represent and sell the luxury House of Rohl portfolio of products in assigned territory
• Build strong relationships with showroom partners, builders, architects, and the design community
• Lead territory growth efforts by developing new business opportunities and exceeding sales targets
• Ensure brand excellence across customers touch points and maintain professional representation of the company
• Perform all sales responsibilities and related functions within the assigned territory at direction of Regional Sales Manager
• Develop and maintain relationships with Authorized showroom sales personnel, management, and ownership
• Prospect for new business with non-authorized kitchen & bath dealers, plumbing wholesalers, distributors, builders, plumbers
• Develop and maintain relationships with the specification community including Architects, Designers, Builders and the Hospitality Industry
• Meet or exceed mutually agreed upon sales budget targets and other annual goals
• Act as key point of contact for territory issue resolution and coordinate with Customer Service, Technical, Sales Management, Marketing, or Product Marketing
• Make recommendations for business development to grow market share and position

Luxury Sales Manager

Customer Support

Handles and resolves a high volume of incoming calls by determining the cause of the problem, finding a reasonable solution, and communicating that solution to the consumer
Develops and maintains knowledge of Moen products and procedures to accurately aid consumers in a timely manner
Navigates multiple databases across multiple systems to provide the quickest response to the consumer
Delivers a consumer experience that helps to drive unsolicited, positive “word of mouth” advertisement for Moen
Take ownership of challenging/sensitive situations and resolve with a sense of urgency, and empathy
Demonstrates consistent achievement in meeting all required quality, call management and productivity metrics as well as adhering to all processes and procedures within the department
Performs other duties and/or special assignments as needed

National Accounts Manager

Vertical Sales Manager, SaaS

Luxury Sales Manager

Customer Service Representative