Model 1 Commercial Vehicles

Product Manager

• Lead production operations across Duncan, OK; Elkhart, IN; Summerville, SC; and Chino, CA, ensuring all locations meet production targets and delivery goals.
• Develop and execute strategic plans to increase capacity, expand throughput, and improve overall production performance.
• Implement standardized processes, workflows, and operating procedures across all production centers.
• Partner with OEMs to ensure build quality, correct specifications, and resolution of issues impacting production or customer requirements.
• Influence staffing levels, shift structures, and resource allocation to maximize facility output in partnership with local management.
• Work with production scheduling and forecasting teams to align staffing, capacity planning, and facility resources with corporate production targets.
• Ensure facilities are prepared for customer acceptance appointments, including unit readiness, documentation, and inspection preparation.
• Lead or co-lead daily and weekly production meetings to ensure alignment, resolve constraints, and improve on-time delivery performance.
• Ensure accurate and reliable production reporting with consistent communication to the executive team and cross-functional partners.
• Oversee customer acceptance readiness for fleet and transit deliveries, ensuring all units meet required inspection and acceptance criteria.
• Collaborate with local teams to ensure customer acceptance processes are executed consistently and documented properly.
• Approve and direct corrective actions for defects identified during customer inspections.
• Prioritize rework activities to support customer timelines and reduce cycle time.
• Partner with Warranty and Aftermarket teams to review quality trends, warranty claims, rework drivers, and production-related build standards.
• Support development and implementation of quality assurance processes and inspection procedures.
• Maintain a safe, efficient, and compliant working environment across all production hubs.
• Identify cost-saving opportunities in labor utilization, workflow efficiency, rework reduction, and facility operations.
• Coordinate internally across Sales, Planning, Warranty, Field Service, and Aftermarket Operations to ensure seamless resolution of customer acceptance findings and inspection-related issues.
• Collaborate with Sales and Planning to align customer delivery timelines with operational capacity.
• Participate in strategic planning for new facility expansions, equipment needs, and long-term production capabilities.
• Serve as an escalation point for operational challenges, OEM specification issues, or customer concerns requiring leadership involvement.
• Directly manage and develop the Production Operations Managers at each production hub.
• Set performance expectations, provide coaching and feedback, and ensure accountability to KPIs, quality standards, and production goals.
• Ensure all production teams execute customer acceptance processes consistently across all sites.
• Foster a culture of communication, teamwork, continuous improvement, and professional growth.

Director of Production Operations

Sales

• Drive tactical sales growth within the sales region by conducting co-op sales calls with each salesperson
• Drive high level sales performance across commercial vehicle product lines, focusing on market share, revenue growth, and profit margins
• Identify growth opportunities and potential new markets within the region
• Conduct thorough market analysis and becomes an industry expert within their region
• Assist the RVP with quota setting, creating sales forecasts, and monitoring salesperson performance against goals
• Recruit, develop, and retain a team of regional salespeople
• Foster a collaborative and motivating work environment
• Provide front line guidance, motivation, and support to the sales team in strategy, negotiation, and closing complex deals
• Cultivate strong relationships with key customers and partners within the region

Regional Sales Director

Field Engineer

• Provide service and customer support during on-site visits
• Diagnose, test, and repair vehicles utilizing computerized diagnostics equipment
• Perform inspections and repairs using established procedures
• Perform light and medium duty repairs: heating and air conditioning, electrical and electronic systems, brakes, manual drivetrain, axles, suspension and steering, transmissions, engine repair
• Perform light duty engine performance repair as well as diesel engine repairs
• Prepare and submit work orders in a timely manner to assigned location
• Evaluate products for maintenance, warranty, upgrades and other purposes
• Collaborate closely with management to resolve technical issues
• Understand customer requirements and recommend appropriate products or services
• Manage all on-site installation, repair, and maintenance within assigned territory and conduct customer training when required
• Respond to customer complaints timely and effectively
• Safely operate all shop equipment and follow company safety protocol
• Submit complete and accurate time sheets weekly
• Other duties as assigned

Field Service Technician

• Drive tactical sales growth within the region by conducting co-op sales calls with each salesperson on a routine basis
• Drive high level sales performance across commercial vehicle product lines, focusing on market share, revenue growth and profit margins
• Identify growth opportunities and potential new markets within the region
• Conduct market analysis and becomes an industry expert within their region
• Attain an intimate knowledge of the local competition, their sales strategies, inventory levels/mix, and competitive pricing levels
• Assist the RVP with quota setting, creating sales forecasts, and monitoring salesperson performance against goals
• Recruit, develop, and retain a team of regional salespeople; identifying coverage gaps and implementing personnel strategies
• Take a structured approach to onboarding new salespeople; identify training gaps and implement new training plans
• Foster a collaborative and motivating work environment that encourages teamwork, creativity, and continuous improvement
• Provide front line guidance, motivation, and support to the sales team in strategy, negotiation, and closing complex deals
• Attend high-profile sales meetings with customers; conduct quarterly performance evaluations and monthly coaching
• Manage a high level of accountability to sales quotas; redirecting efforts to ensure quota attainment
• Cultivate strong relationships with key customers and partners within the region; manage a subset of high-profile accounts
• Collaborate with RVP to gather customer input and integrate that message into local go-to-market approaches
• Participate in industry events, conferences, and trade shows to expand the company's network and brand visibility
• Prepare regular sales reports, forecasts, and performance metrics for the RVP; collaborate with cross-functional teams
• Assist the RVP in budgeting and resource management; drive CRM adoption
• Track performance metrics: regional year-over-year sales revenue, unit sales, profitability growth, market share expansion, new market penetration
• Monitor team performance, development, and turnover; drive new customer acquisitions