Mobile Communications America

Security Engineer

• Work closely within the organization
• Execute a strategy to maximize both revenue growth and profitability along with building long-term customer loyalty.
• Leverage market data and resources to target and prospect customers to uncover needs for solution selling.
• Ability to answer technical & business questions or issues that may arise during a sales cycle.
• Provide consultative recommendations to clients, as well as the cost to implement them.
• Forecast sales and develop “out of the box” sales strategies.
• Manage quote and funnel on monthly basis for success to meet and exceed assigned sales targets.
• Prepare complete, accurate, and timely paperwork to ensure efficient processing of customer transactions.

Security Account Executive

• Assist with security system installations and service work
• Learn access control, CCTV, intrusion/burglar alarm, and related systems
• Help install devices like card readers, cameras, door strikes, magnetic locks, panels, power supplies, and cabling
• Pull, route, terminate, and test low voltage cable
• Learn basic troubleshooting for devices, cabling, power, and connectivity
• Read basic wiring diagrams, scopes of work, blueprints, and technical manuals
• Follow MCA standards, customer requirements, and safety expectations
• Communicate issues, delays, or material needs to the project lead
• Help maintain tools, materials, equipment, and inventory
• Enter time and document work accurately
• Work professionally at customer sites

Security Technician – DoD SkillBridge Intern

Account Executive

• Develop and execute strategies to drive revenue growth, profitability, and long-term customer loyalty.
• Utilize market data to target and prospect customers, uncovering needs for solution selling and providing consultative recommendations.
• Manage the sales cycle by answering technical and business questions, offering solutions, and providing accurate cost estimates for implementation.
• Forecast sales and create innovative strategies to meet and exceed sales targets, managing quotes and funnels monthly.
• Build and maintain key relationships with clients, acting as a trusted advisor and managing a sales pipeline with new customer logos and opportunities.
• Prepare accurate paperwork for customer transactions, respond to RFIs/RFPs, and ensure timely processing.
• Stay informed on competitors' products and key verticals (Energy, Healthcare, Education, Government, Manufacturing), and manage relationships with key OEMs (Motorola, Nokia, AMAG, Axis, etc.).
• Manage the pre-sales and proposal process, ensuring successful deal closure and forecasting.
• Conduct client relationship management (deep/wide) and cross-sell across the full portfolio.

Communications

• Supporting RF Engineers and Lead Technicians during system installations, upgrades, and maintenance projects
• Installing and configuring RF transmission equipment, antennas, repeaters, and 2-way radio systems to manufacturer and company specifications
• Assisting with RF cabling infrastructure including coax, Cat5/6, and fiber lines for in-building and outdoor communication systems
• Utilizing RF test equipment, basic hand and power tools for signal alignment, radio programming, and equipment mounting
• Working across diverse environments such as stadiums, hospitals, schools, and enterprise facilities to deploy and service communication networks
• Maintaining a clean, organized, and RF-safe workspace compliant with grounding, ESD, and safety standards
• Delivering reliable, high-quality RF and 2-way radio work that ensures optimal coverage, signal integrity, and customer satisfaction

Communications Systems Intern, DoD SkillBridge

• Installing and servicing physical security systems/platforms, including CCTV, access control systems, intrusion detection, communications, and many other low-voltage systems.
• Learning and contributing to technical and project teams.
• Diagnosing and troubleshooting system issues.
• Working as a valued team member and as an individual to deliver quality results to our customers.
• Executing assigned projects and duties in a timely manner with quality results.
• Working with trades and subcontractors assigned to projects.

Security Technician

• Installing and servicing physical security systems/platforms, including CCTV, access control systems, intrusion detection, communications, and many other low-voltage systems.
• Diagnosing and troubleshooting system issues.
• Training/mentoring others within the team.
• Working as a valued team member on projects/installations to deliver quality results to our customers.
• Maintaining awareness of new and emerging technologies and their potential application on client engagements.
• Working with trades and subcontractors assigned to projects.
• Serving as a lead tech on smaller projects/installations.

Master Security Technician

Project Manager

• Managing projects and prioritizing for self, project teams, vendors, and contractors
• Setting deadlines, assigning responsibilities, and monitoring the progress of projects
• Offering solutions to resolve basic project issues with limited guidance
• Managing project activities against schedule/milestones
• Developing reports for management review
• Relying on extensive judgment to plan and accomplish goals
• Communicating and collaborating well with other teams and customers
• Serving as a mentor to other Project Managers
• Supporting the improvement of processes/procedures to drive project efficiency

Project Manager II

• Develop and execute strategies to drive revenue growth, profitability, and long-term customer loyalty
• Utilize market data to target and prospect customers, uncovering needs for solution selling and providing consultative recommendations
• Manage the sales cycle by answering technical and business questions, offering solutions, and providing accurate cost estimates for implementation
• Forecast sales and create innovative strategies to meet and exceed sales targets, managing quotes and funnels monthly
• Build and maintain key relationships with clients, acting as a trusted advisor and managing a sales pipeline with new customer logos and opportunities
• Prepare accurate paperwork for customer transactions, respond to RFIs/RFPs, and ensure timely processing
• Stay informed on competitors' products and key verticals (Energy, Healthcare, Education, Government, Manufacturing), and manage relationships with key OEMs (Motorola, Nokia, AMAG, Axis, etc.)
• Manage the pre-sales and proposal process, ensuring successful deal closure and forecasting
• Conduct client relationship management (deep/wide) and cross-sell across the full portfolio.

Operations

• Direct and manage day-to-day operations for DAS deployment, installation, commissioning, and support activities.
• Develop and execute operational strategies that support company growth, customer satisfaction, and profitability goals.
• Establish and monitor operational KPIs, productivity metrics, and service delivery standards.
• Lead workforce planning, scheduling, and resource allocation to ensure efficient execution across multiple projects and markets.
• Drive continuous improvement initiatives to streamline workflows, reduce delays, and improve quality and cost performance.
• Oversee operational support for DAS projects from kickoff through closeout, ensuring timelines, budgets, and deliverables are met.
• Partner with Project Managers and Engineering teams to ensure accurate planning, readiness, and successful execution.
• Monitor project risks, field issues, escalations, and capacity constraints; develop mitigation plans as needed.
• Ensure appropriate coordination across internal teams, subcontractors, vendors, carriers, venue stakeholders, and customers.
• Support commissioning, testing, and handoff processes to ensure successful project completion.
• Lead, coach, and develop operations managers, field teams, warehouse/logistics personnel, and other operational staff.
• Build a culture of accountability, collaboration, safety, and execution excellence.
• Establish clear performance expectations and provide ongoing feedback, training, and development opportunities.
• Support talent planning, hiring, succession planning, and retention efforts within the operations function.
• Manage operational budgets, labor utilization, contractor spend, and cost controls to maximize profitability.

Director, Operations & Services

• Supporting RF Engineers and Lead Technicians during system installations, upgrades, and maintenance projects
• Installing and configuring RF transmission equipment, antennas, repeaters, and 2-way radio systems
• Assisting with RF cabling infrastructure including coax, Cat5/6, and fiber lines
• Utilizing RF test equipment for signal alignment, radio programming, and equipment mounting
• Working across diverse environments such as stadiums, hospitals, schools, and enterprise facilities
• Maintaining an RF-safe workspace compliant with safety standards
• Delivering reliable, high-quality RF work that ensures optimal coverage and customer satisfaction.

Communications Systems Technician – Trainee

• Installing, programming, and maintaining complex communication equipment to get customers up and running.
• Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
• Designing and upgrading customer systems to the latest technologies and solutions.
• Assisting and collaborating well with the team, the Service Manager, and the customers.
• Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
• Completing assigned tickets properly and on time.
• Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
• Serving in an on-call rotation and providing 24/7 technical support.

Communication Systems Technician

• Develop and execute a targeted strategic account plan to acquire and grow strategic accounts.
• Partner with internal stakeholders to shape account strategy, implementation readiness, and long-term customer success to deliver customized solutions.
• Source, qualify, and manage a high-value sales pipeline, ensuring consistent coverage and progression.
• Conduct in-depth discovery, deliver compelling presentations, and build ROI-based business cases.
• Develop and nurture long-term relationships with key stakeholders, acting as a trusted advisor and maintaining a high level of client satisfaction throughout the sales cycle.
• Lead consultative sales conversations focused on customer challenges, business outcomes, and solution alignment.
• Negotiate complex contracts, pricing structures, and partnership agreements.
• Provide accurate forecasting, pipeline updates, and insights to senior leadership.
• Track market trends, competitive insights, and customer feedback to influence product roadmap and GTM strategies.
• Represent the company at industry events, conferences, and executive-level meetings.

Strategic Account Executive

Advanced Security Technician

Sales

• Recruiting, hiring, training, developing, goal setting, and discipline for sales and service employees
• Facilitating the team's success by setting a direction, establishing goals, training, motivating, and conducting meetings
• Conducting one-on-one coaching sessions and ride-longs with all sales representatives
• Establishing and maintaining effective relationships with customers, partners, vendors, and internal departments
• Engage with the Regional Vice Presidents by offering timely communication, accurate forecasting, and overall strategic direction of the team
• Meeting monthly and quarterly sales plans

Security Account Executive

Security Technician – DoD SkillBridge Intern

Account Executive

Communications Systems Intern, DoD SkillBridge

Security Technician

Master Security Technician

Security Technician

Project Manager II

Account Executive

Director, Operations & Services

Communications Systems Technician – Trainee

Communication Systems Technician

Strategic Account Executive

Advanced Security Technician

Sales Manager