Senior Office Manager – Retail
MITER Brands
ERP
Senior Office Manager – Retail
MITER Brands
full-time
Posted on:
Location Type: Office
Location: Tampa • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 per year
Job Level
Senior
Tech Stack
ERP
About the role
- Oversee all Market Office Managers to ensure consistency and continuity in processes and procedures, while providing support and guidance as needed
- Training & onboarding responsibilities for new Office Managers
- Accounts Receivable Support
- D365 Support on all levels of market responsibilities
- Partner with IT/Corporate Accounting to streamline existing processes and create more efficient work steps
- SOP updates/Playbook
- BPO Backup Office Manager responsibilities in lieu of open positions and those on PTO
- Audit existing Office Manager work to ensure processes are being followed by the SOPs/training
- Oversee Window & Door Market Concierges to ensure standardized processes & a consistently high level of customer service, including conducting data reviews and performance reviews
- Act as a liaison between the Market Office Managers and both Corporate Accounting and Senior Management
- Responsible for training, support, and driving all processes pertaining to the bookkeeping & concierge responsibilities of the field markets
Requirements
- This position will require travel at a minimum of 50% to perform the job duties that cannot be completed using technology resources
- Access to all operating systems for each market
- 5-10 years of office manager or relevant work experience
- 2-3 years of leadership experience
- Strong accounting skills
- Strong Microsoft Excel skills
- CRM & ERP experience
- Excellent interpersonal & team building skills
- Excellent communication skills
- Strong attention to detail
- Travel Requirements: Travel for training maybe required or annual meetings, less than 10% annual travel
Benefits
- Three comprehensive Medical plan options
- Prescription
- Dental
- Vision
- Company Paid Life Insurance
- Voluntary Life Insurance
- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
- Company-paid Short-Term Disability
- Company-paid Long-Term Disability
- Paid time off (PTO), including Vacation, Personal, and paid Holidays
- 401k retirement plan with company match
- Employee Assistance Program
- Teladoc
- Legal Insurance
- Identity Theft Protection
- Pet Insurance
- Team Member Discount Program
- Tuition Reimbursement
- Yearly Wellness Clinic
- Coverage of your health, wealth, and wellness for you and your eligible spouse/dependents
- Competitive salary and benefits package
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
accounts receivableMicrosoft ExcelCRM experienceERP experiencebookkeepingSOP updatesdata reviewsperformance reviewsprocess auditingtraining and onboarding
Soft skills
interpersonal skillsteam buildingcommunication skillsattention to detailleadership
